I don’t typically eat at Chili’s because of so much cross contamination, but was traveling and needed something. Decided on baked potato soup and Caesar salad. Both listed gf on menu. Waiter asked if it was an allergy. He made sure to request they mix salad in a clean bowl and said he watched them make it himself to make sure it was right.
3 stars because of limited choices but felt the staff understood the need for no cross contamination.
No separate gluten free menu at this location, but they have a digital version of the allergen information that you can cross reference with the menu. I ordered tacos with corn tortillas and rice and beans. The meal came out with flour tortillas and chips, so I asked them to take it back. On the positive side, they did re-cook the meal, and they also gave it to me free of charge after the manager came out, apologized, and assured me my new meal would be safe. On the negative side, it took them about 20-25 minutes to re-cook the meal, and the rest of my family had pretty much finished eating by the time I started. I will probably try other gluten free options in the area before I come back here.
Chili’s online menu lists their gluten free options but the options are mostly burgers without buns…
— Somewhat
— Not Much
— Average
I'm a newly diagnosed celiac, and this was my first time eating out. I selected Chili's because it has a gluten free menu available online. I was pleasantly surprised at how much they offered. They also clearly indicated which items were cooked on surfaces where food could come into contact with gluten, and they even included which salad dressings were gluten free. We sat at the bar. When I asked the bar tender if their margaritas were gluten free, he knew what I was talking about. He didn't know for sure but thought the sweet and sour mix might have gluten. He was very patient as I figured out my order, and made a note for the cook to be careful. I felt safe eating the ribs, but it's so early in my diagnosis, I'm not sure if I would have symptoms if cross contaminated. The only reason I gave it a 4 is because they don't provide information on their drinks.
Update January 2022: I ordered take out steak with mashed potatoes and broccoli. No symptoms! And I have become extremely sensitive to gluten and know when I've been glutened. Also, heard back from corporate, and their presidente margaritas are gluten free! I'll be checking those out soon and will update if my experience says otherwise.
Update September 2022: I have eaten here at least 7-8 times now and have had a positive experience every time, including several times with takeout. I generally get the ribs or steak with mashed potatoes and broccoli or a salad. Still never been glutened.
— Somewhat
— Separate gluten-free menu
— Some
— Good
So I have Lupus and I’ve developed a new problem… Gluten! I didn’t have time to cook yesterday so we tried Chili’s. I looked up the GF menu. Easy and printable! I ordered the Guiltless Margarita Chicken with a side salad, Citrus Balsamic Vinaigrette. So good! I did eat some chips (I couldn’t help myself) which probably explains why my skin is all itchy today. I give Chili’s a 👍🏻
— Separate gluten-free menu
— Most/All
— Good
A lot of options for a "friendly" experience. Digital device on table has GF menu.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Was a very nice meal, waitress was knowledgeable- had the fajitas with out tortillas
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent