I don’t typically eat at Chili’s because of so much cross contamination, but was traveling and needed something. Decided on baked potato soup and Caesar salad. Both listed gf on menu. Waiter asked if it was an allergy. He made sure to request they mix salad in a clean bowl and said he watched them make it himself to make sure it was right.
3 stars because of limited choices but felt the staff understood the need for no cross contamination.
No separate gluten free menu at this location, but they have a digital version of the allergen information that you can cross reference with the menu. I ordered tacos with corn tortillas and rice and beans. The meal came out with flour tortillas and chips, so I asked them to take it back. On the positive side, they did re-cook the meal, and they also gave it to me free of charge after the manager came out, apologized, and assured me my new meal would be safe. On the negative side, it took them about 20-25 minutes to re-cook the meal, and the rest of my family had pretty much finished eating by the time I started. I will probably try other gluten free options in the area before I come back here.
Wonderful people!! Showed me the electronic menu with items listed and the allergens they brought my food covered on special plates no flour contact dishes. Wow !
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Wonderful people!! Showed me the electronic menu with items listed
We called four times to ensure that our order was gluten-free, and when it was arrived, both “gluten-free” cheeseburgers were served on gluten buns
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Hi! I am a new celiac. I went to chilies and they are super good with gf food! They flag what ever you order! They have a gf menu! It is a great restaurant
— Very
— Separate gluten-free menu
— Some
— Excellent
Not a great experience. No gluten free fries, wings, buns, or tortilla chips. In their website they claim they are gluten friendly. The only things I could have were salads, some sides (corn, potatoes) and ribs.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Below Average