Chipotle

I get the veggie bowl and I'm happy with them

Celiac friendly?

Yes

Great fast food option. Everything gluten free except burritos

My experience at this chipotle was not only pretty disappointing but also not celiac friendly. I went here for the first time since needing to go gluten free, only to find that they 1. Didn’t have guac when there was a special going on for chips and guac 2. Didn’t have sofritas when I asked to get that in my bowl. I had told the lady working I had celiac disease and could not have gluten which is in wheat, rye, and barley. I will need her to use new toppings that haven’t been touched to put into my bowl. She put on (I guess clean) gloves (she didn’t have them on when walking up) and grabbed my bowl. So I had gotten a white rice and chicken burrito bowl. When I had asked for a certain topping that they were out of and another guy working told her they were out, she, in exaggeration, hits her gloved hand onto the work table where I know there had to have been flour/gluten cross contamination. She then proceeds to fill my bowl and reach into “new toppings” under the counter with the glove she touched onto the counter. She asked me if rice was gluten, and then proceeded to ask me if cilantro was gluten. I appreciated the fact that she was concerned, but I had already specially told her that only wheat rye and barley are gluten. Anyway, I got my burrito bowl and chips and ate them when I got home. Within 2 hours I was extremely sick and it lasted for a couple days. I had been glutened. I’m not sure if it was from her hand on the counter, which at the time I hadn’t thought about, or maybe the spoons that had maybe touched flour tortillas and then put back into the chicken/beans/sour cream, or maybe something there contains gluten when the website claims nothing does but the flour tortillas. Either way, I will not go back, as they were out of two different items and I got very sick from gluten. It is not celiac safe here. Find a different, more celiac friendly place, to dine out.

Celiac friendly?

No

Always 5 star! Husband eats there at least weekly.

Celiac friendly?

Yes

Good food and big portions. I'm safe ordering a bowl or a salad. Sometimes certain workers put up a fight about changing gloves but overall they will do it and follow me down the line to avoid cross contamination as much as possible.

Service is impeccable even during mass events in this area (NASCAR, music festivals, etc.). My only gripe is that the foods are cooked with peanut oil. It's light years ahead of vegetable and canola oils, but I wish there was an olive oil option.

Totally love! First time and we will go back! I told the fella that q'a helping us I have a gluten allergies and he went a changed his gloves and said I am gonna follow you down the line so there is no contamination ! We got the bowls... So good!

Love this place, everything is GF except the tortilla shells. The hard taco shell can be used but I love getting the bowl they offer. I have tried a lot of these restaurants and all are great!

Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegetarian options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for dairy-free

While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for soy-free
• Good for takeout