I get the veggie bowl and I'm happy with them
Great fast food option. Everything gluten free except burritos
My experience at this chipotle was not only pretty disappointing but also not celiac friendly. I went here for the first time since needing to go gluten free, only to find that they 1. Didn’t have guac when there was a special going on for chips and guac 2. Didn’t have sofritas when I asked to get that in my bowl. I had told the lady working I had celiac disease and could not have gluten which is in wheat, rye, and barley. I will need her to use new toppings that haven’t been touched to put into my bowl. She put on (I guess clean) gloves (she didn’t have them on when walking up) and grabbed my bowl. So I had gotten a white rice and chicken burrito bowl. When I had asked for a certain topping that they were out of and another guy working told her they were out, she, in exaggeration, hits her gloved hand onto the work table where I know there had to have been flour/gluten cross contamination. She then proceeds to fill my bowl and reach into “new toppings” under the counter with the glove she touched onto the counter. She asked me if rice was gluten, and then proceeded to ask me if cilantro was gluten. I appreciated the fact that she was concerned, but I had already specially told her that only wheat rye and barley are gluten. Anyway, I got my burrito bowl and chips and ate them when I got home. Within 2 hours I was extremely sick and it lasted for a couple days. I had been glutened. I’m not sure if it was from her hand on the counter, which at the time I hadn’t thought about, or maybe the spoons that had maybe touched flour tortillas and then put back into the chicken/beans/sour cream, or maybe something there contains gluten when the website claims nothing does but the flour tortillas. Either way, I will not go back, as they were out of two different items and I got very sick from gluten. It is not celiac safe here. Find a different, more celiac friendly place, to dine out.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Always 5 star! Husband eats there at least weekly.
Good food and big portions. I'm safe ordering a bowl or a salad. Sometimes certain workers put up a fight about changing gloves but overall they will do it and follow me down the line to avoid cross contamination as much as possible.
Service is impeccable even during mass events in this area (NASCAR, music festivals, etc.). My only gripe is that the foods are cooked with peanut oil. It's light years ahead of vegetable and canola oils, but I wish there was an olive oil option.
Totally love! First time and we will go back! I told the fella that q'a helping us I have a gluten allergies and he went a changed his gloves and said I am gonna follow you down the line so there is no contamination ! We got the bowls... So good!
Love this place, everything is GF except the tortilla shells. The hard taco shell can be used but I love getting the bowl they offer. I have tried a lot of these restaurants and all are great!
There were options on the website, however, the particular server I had did not offer to give me corn tortillas and I had to get a bowl instead. He was kind of bratty if we are being honest
— No gluten-free information on the menu
Very helpful staff make sure to tell them gluten free they wipe off counters and change gloves.
I used the online menu so I would know what was GF. I ate a bowl with the cilantro rice, steak beef, pinto beans, sour cream, cheese, and lettuce. The staff really didn’t seem like they knew what gluten free meant but maybe they did 🤷🏻♀. I didn’t get sick.
This was literally the worst experience I’ve had at Chipotle, ever. Normally the ones I’ve been to have knowledge of changing out spoons and washing hands and no one on the staff had any idea what they were doing. I try to explain several times but finally gave up when I realize they weren’t understanding and there was a huge line behind me. I would never recommend this chipotle to anyone who had a gluten sensitivity or allergy.
— Not at all
— No gluten-free information on the menu