Chipotle
$ • Quick Service Restaurant
Most Recent Reviews
Overall Rating
Review
Cross contamination is high if they don’t change gloves or use fresh utensils. Not Celiac safe. Informed them of this but my meal had evidence of other salsas and meat, so it appears utensils were not changed even though requested. Stopped eating as soon as saw this but still having gluten reaction
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Overall Rating
Review
I have Celiac Disease and have had wonderful luck with Chipotle. I recommend the following procedure: immediately tell whoever is prepping your food that you have celiac disease. Typically they will automatically go and change their gloves and follow you down the line. However, if they seem unsure just explain this is what you need. Also, once they change their gloves tell them you will need fresh ingredients that have not been touched with any potentially contaminated gloves. They are always extremely happy to do this and seem to be well trained in this. It is so appreciated as eating out can cause so much anxiety! Chipotle has become a well trusted place for me. (As long as you remember to be clear with your needs!)
Celiac friendly?
Yes
Overall Rating
Review
While the food is very good, even with changed gloves I’ve gotten ill the last two trips. The style of serving can contaminate the toppings and tools through contact.
Celiac friendly?
No
Notes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
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More Reviews
Overall Rating
Review
Everyone knows how good Chipotle is. If you let them know you are a celiac they will change gloves for you and everything.
Celiac friendly?
Yes
Reviews of this Chain
Overall Rating
Review
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Good vegetarian options
- Good with other allergies
- Offers online ordering
- Offers outdoor seating
Overall Rating
Review
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Overall Rating
Review
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Other
Other Characteristics
- Good for dairy-free
Overall Rating
Review
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Overall Rating
Review
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for soy-free
- Good for takeout
