Chipotle

8 ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Tacos

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

7724 Pineville Mathews Rd
Charlotte, NC 28226

Most Recent Reviews


Celiac

Overall Rating

Review


The only reason this isn’t a 5 star is because my wife (celiac) got sick. Employees Meade and Gianna did everything they could to help by getting untouched containers of food from the back and making her bowl on the back wall, but unfortunately it wasn’t enough. Nothing against chipotle or the service, just that even the most intense level of precaution can still make you sick if your sensitivity to CC is high.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good selection of healthy options
Updated 1 year ago read full review

Overall Rating

Review


Best fast-food around. I'm very sensitive to gluten, it flares my arthritis if I get even a trace, but the burrito bowls work for me. What I found here is that it's best to skip the lettuce. The same person who is scooping the lettuce is also at the end wrapping the flour shells of the burritos or heating the flour tortillas at the beginning of the line near the salad lettuce. I believe it transfers from their gloves and contaminates the lettuce. It may not be an issue for everyone, but it's hit-or-miss with me so I just skip the lettuce. I have had some very nice employees put on new gloves and chop me fresh lettuce, which is very cool, but as busy as most of these chains are when I go, it may make you a bit of an annoyance to ask for every time.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Moved nearby recently and they've been nothing but accommodating. As at every Chipotle, make sure to ask for the food to be prepared in the back, separate from the cross contamination of the line. Call ahead recommended.

Celiac friendly?

Yes

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Rice Bowls
  • Tacos

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Healthy
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

Photos


Add a photo

More Reviews


Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


I tell them right away I am gluten free they wash hands change gloves and give my food special attention. I have never gotten sick after eating here and we eat here a lot and I am one of those high maintenance super sensitive celiac a

Updated 11 years ago read full review

Overall Rating

Review


My 20 year old daughter has Celiac disease and Chipotle is hands down her favorite restaurant. So many options and the food is always so fresh and delicious.

Updated 11 years ago read full review

Overall Rating

Review


Made me very sick :-(

Updated 11 years ago read full review

Overall Rating

Review


Good

Updated 12 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


No issues. You have to let them know GF and watch them prepare food. Make sure they glove change. Unfortunately that means you can't online order

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


The change the spoons but how does that help? If the food already has cross contamination clean spoons won’t fix it. I enjoyed the food but paid the price of cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I always order a bowl with whatever toppings minus lettuce and cheese, since they grab that with their hands after handling flour tortillas. Never had any issues following these rules. Pro-tip: If you order a vegetarian bowl, you won't get charged extra for guac.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


this chipotle sucks in general so i wouldn’t trust it even if they follow all the procedures for someone that’s gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good selection of healthy options
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


We requested corn tortillas for our tacos and when they started to make the tacos I told her multiple times the tortillas looked like flour tortillas but she swore they were corn but once we tried them it was obvious they were flour. They wouldn’t remake them either just handed us corn tortillas to transfer the already contaminated filling over to the new tortilla shells.

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

More Info

Is this your business? Claim the listing

Nearby Restaurants