SWARMS OF HIGH SCHOOL STUDENTS!!! That said, this place is my go-to whenever I'm in a new place and starving.
I eat here a lot, tell them first thing you are gluten free and they will immediately change their gloves. The dressings, meats, and everything else besides the wheat tortillas are gluten free. Deliciousness and the knowledgable staff make this a favorite.
Did everything they could not to cross contaminate! Totally going back!!
Love this place! Affordable and gluten free. They always change their gloves.
I see that they are gig trained but I got so glutened by them. I'm in agony. I had to ask them a lot of things to be sure that there was no cross contamination, but I guess it wasn't enough. Either their workers touch the ingredients to the tortillas (which I saw one do after I was wrung up), they share common cutting services, or they don't really know what makes a food glyren free. I'm extremely upset and should've been tipped off when they aid, "so thst means you. Any h do dairy..." Gig trained-yeah right! They don't follow it if they are. Do not eat here if you have celiac disease. They are set up like chipotle and I never get duck from there, so they obviously have a lot to learn!
Employee changes gloves when I mentioned GF. It was pretty good.
My husband and I eat here often. I don't get the corn tortillas, so I'm not worried about their contamination issues. I get a salad and it's awesome. The staff is very helpful and they'll change their gloves for you if you ask them to.
They take very good care of me and always willing to change their gloves make sure that it's completely gluten free
They ahead change their gloves and wash their hands and are careful to tell others down the line. I've never been sick.here! Love it
Fortunately I'm not sensitive to cross contamination. I love costa Vida and I love their efforts to be GF. I can eat there with no problems unless I get beans which I can't tolerate. Love the food and love that its GF! Staff always change gloves and wash their hands.
Although the food here tastes excellent, I have doubts about the claim of gluten free. They claim GIG training, but no one I saw behind the counter seemed to know what that means. Corn tortillas are made on the same griddle as flour, without cleaning the surface first. Watched the cook go from cooking flour to corn tortillas on the same griddle without wiping down the surface, changing gloves, or cooking utensils. She then used a spatula that was kept in a pile of wheat flour and coated with the stuff to turn the corn tortillas. When I got my "gluten free" meal, that I had specifically asked for off the "gluten free" menu, it had a wheat flour tortilla on the bottom of it. I understand the limits of the "gluten free" claim in any restaurant. There is a high risk of cross-contamination anywhere you go. But to say you're GIG trained, and then have this degree of ignorance, is a stretch of the imagination.
I love eating at costa vida. They always do their best to provide gluten free meals.
We were very excited about Costa Vida especially after we went the first time. They changed their gloves. They had one specific person touch our food the whole time. It was great until we went for our third time and we noticed that they put the gluten free corn tortillas on the same cooker as where they cooked the flour tortillas. Cross-contamination central. Unfortunate too because they made such an effort to become gluten free.
Cross contamination for sure. This location almost does it right, but misses the mark. When they make my daughters quesadilla, they use the same brush to butter it as everything else, ditto for the pizza slicer they use to cut the quesadilla. We are sad, but won't come back to this location.
I went here the first time and told the manager who was working the kitchen bar about my allergies and he changed his gloves and made my salad, I had no reaction. The food was awesome! Tried to go again today and was in line watching the kitchen staff rub the spoons all over the the flour tortillas as they added the meats, beans and other toppings. I got out of line and left, this place is in no way safe for people with allergies but if you are going gluten free as a diet choice I'd recommend it the food is awesome. Sad I won't be able to go back, I would have been sick had I not seen the staff making people's food in front of me. If you have allergies avoid at all costs!
I'm gluten, dairy, corn and soy free so I wasn't sure what I could find here. I was blown away when the man behind the counter took off his gloves and carefully washed his hands to remove any contamination from the tortillas. With new gloves, he very courteously helped me with my choices. Lettuce, black beans, chicken, guacamole, extra mango salsa and extra cilantro. Makes a wonderful salad. I've eaten there many times and never had problems. So nice to see a fast food restaurant with this kind of attention to special diets.
Read the reviews and was so excited to come here. Food was ok, staff was extremely lackluster. Had no idea about allergies and were all pretty crabby.
Yummy Mexican, including fresh scratch made corn (& flour) tortillas! Fast food environment with homemade quality food in generous portions. After I identified myself as having celiac, I very carefully watched their procedures. The server immediately changed her gloves & I was very pleased with how she handled my delicious meal! Most definitely will be back!
They say they are gluten free but when they use their gluten filled gloves to grab the chips a change of gloves for me won't make a difference. They are already have contaminated them. It happens for most everything I assume because I get sick everytime I eat there. Not safe for celiacs.
We eat at Costa Vida whenever possible. Most everything including the chips are gluten free. our favorite is the sweet pork Baja bowl. This place is fabulous. We eat at locations in Ogden UT, Lee's Summit and Dallas TX. so delicious.
Downgrading my review. They no longer follow strict protocol as they used to. The last few times we went they only had one single GF tortilla left. This was early evening. They no longer have the same person with clean gloves make the entire meal from start to finish. Feeling that they're very lax about GF, wish they'd be more careful. My daughter loves this spot but I won't go back anytime soon.
Very gluten friendly. They do what they can to avoid cross contamination. The only items on the menu that contain gluten are the wheat and white flour tortillas and one of the desserts. They have dedicated areas and tortilla maker for gluten free tortillas and keeping the food.
Not safe for celiac. I watched the cook make and handle the flour tortillas then chop and handle the chicken at the same time. He went back and forth from the chicken to the flour tortillas several times so I'm certain it's contaminated. Not going to risk that so I left without eating.
The worker knew the protocol to change gloves however their knowledge of gluten free cross contamination ended there. The sauce spoons were smeared across flour tortillas and put back in the dish, cheese was taken off of flour tortillas and put back in dish and lettuce was placed on flour tortillas and then back in dish. Super bummed this was not a celiac friendly establishment.
According to the restaurant, everything is gluten free except the flour and wheat tortillas. The grilled chicken enchiladas were tasty. The rice and refried beans were also good. The person that helped us, washed his hands and put on new gloves before preparing our order.
The best sweet pork ever. I have celiac and get terribly I'll if I ingest gluten. This place is head and shoulders above many of their competitors. After watching the preparation of my Baja Bowl, I was so happy with the care taken to keep my meal gluten free. As always, there are about 5% gluten ingredients here so watch the person preparing your meal answer ask for a managers help if you are unsure of your server.
The food was very good the service was great. When I told them I was gf they pulled off their gloves and started changing them with a smile, I didn't even have to ask. I ate there twice without getting sick and I have celiac. It was great to be amble to have nachos.
One of the workers was new and didn't understand what celiac was so the manager politely reminded her that it was a GF allergy and to wash hands/re glove before making my meal. The manager even grabbed a different bag of cheese to make my enchiladas. Over all I had a great experience and felt safe eating here.
Wanted to get enchiladas on corn tortillas, but they don't have corn tortillas at this location. only option was a taco bowl.
One of the best GF places we have been. GF ingredients, their cross contamination knowledge was top notch. Changed gloves, put foil down on the grill, didn't use spatula that had already been used, and knowledge of ingredients. We might have to come back all 3 days we are visiting here.
They are very aware and have a good protocol that they carefully follow to prevent contamination. However there are wheat tortillas being prepared in the same kitchen area but several feet away. I'm a celiac and had no problem. Food is really good. Definitely 5*s!
The Costa Vida on Riverdale Rd is way better. If you tell them you are gluten free, they always re-glove and wash their hands, not at this location. They do have gluten free choices, but don't care about cross contamination or really understand what gluten free means. So if you are real sensitive, don't eat here. Go to the one on Riverdale, they understand the difference.
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We have worked diligently to remove wheat gluten from all our sauces, dressings, sauces and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free choices" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla soup...which uses corn strips. And, we can easily make all burritos with corn tortillas, enchilada-style. Just ask!