Cracker Barrel

3 ratings
$ • Restaurant
Reported NOT to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

4210 Franklin Commons Ct
Franklin, TN 37067

Most Recent Reviews


Overall Rating

Review


Wonderful service, and very careful about my little man's Celiac needs.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


My young daughter has celiac. The menu does not have a lot of options, but the new allergy menu helped me know what had gluten. The manager came out to help us and actually prepared the breakfast herself and brought it out separately. They were so accommodating and careful. I would give 4 stars for the lack of options but I give 5 stars for customer service.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


The new allergy menu is super helpful. Has info for all the top allergens including Wheat, dairy, eggs, etc... Manager came to the table to make sure all our questions were answered and to make sure they took extra care of us in the kitchen.

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Breakfast
  • Dinner
  • Kid Friendly
  • Restaurant

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Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


No gluten free menu. I was able to order eggs and hash browns for an up charge because I modified. Very slow service. Won’t go again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Gluten Intolerant

Overall Rating

Review


I am gluten intolerant and won't eat here. There is very little made without gluten and I would not trust cross contamination. I asked if I could have grits in place of the biscuits & gravy. They said no, but I can order them as a side for $3.50 and proceeded to bring the biscuits & gravy after I told them not to. They have no idea what is gluten-free. Note: The hashbrown casserole has cream of chicken soup so that is not safe either. (I had to look that up.) I have also been told recently that the grits are not gluten-free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Gluten Sensitive

Overall Rating

Review


I found they have a nutritional QR code on back of menu that brings you to a chart with different allergens

Gluten Intolerant

Overall Rating

Review


When asked if GF Menu available I was given a 15 page spieal bound book listing every food item Doan the left side and 12 or more "allergens" as a header row across (spreadsheet style chart) I t would an hour with a magnifying glass to read that entire thing,very awkward and k.poisibke to be of any use to me. I asked about individual items.

This is a last resort restaurant IMO. I should have kept the"book" at the table as I am pretty sure the fried apples were in a flour based sauce.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


I can't say I would recommend eating at a cracker barrel if you have celiac or a gluten sensitivity, but they do have options should you need them. They have an allergen menu on their website with some gluten free items, but there is still a high risk of cross-contact.

I only ordered a side of mashed potatoes to be safe. Explained to the staff that I have celiac disease and the importance of no cross-contact. I didn't have a reaction.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

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