Allergy menu available. Brought my burger out on separate tray, gluten free bun still in packaging. Alert made to kitchen staff of food allergy.
Gluten free buns and a dedicated fryer for french fries-well kinda. My wife was informed every now and then they fry cheese curds in the fryer. So there is a chance the French fries are not g-free.
I'm torn on what to write so I'll state the facts. I got a snack pack with a gluten free bun and was asked, "allergy or preference" and informed them allergy. I got the slaw as a side and then asked if I could get an unassembled concrete mixer (ice cream in a cup and Reese cups either on top or in a separate cup) so that they wouldn't have to clean the mixer out to make it safe for me. I was pleasantly surprised to have the server tell me that they, in fact, have an allergen mixer. So, everything on the screen was marked gluten free *allergy* and I was excited about having a drive through GF option. On the way home, I took a couple bites of my concrete mixer and on the 3rd bite, the texture was different and chewy. I spit the bite out and it was a brownie piece. I was so disappointed as I knew what would be soon to come for me, hives ans lesions on my face and neck and 2 days worth of mood swings, anxiety, and all the other psychological symptoms I get hit with. When I called a few days later, I spoke with a manager who is sending me some coupons to make up for it. While I appreciate the gesture, and I also understand that they can't completely eliminate the risk (brownies are brown, peanut butter cups are brown), I felt let down because I had been reassured about the mixer and also because I didn't listen to my instincts to have the toppings separate to be able to check myself. TL;DR: I got glutened, but I may try again and just get my ice cream plain and add toppings at home.
I love their burgers and grilled chicken sandwiches. They have a GF bun sealed in its own wrapper. They also have a pot roast sandwich that is GF. Their green beans, coleslaw, and mashed potatoes no gravy are all GF. You need to ask on their fries, some locations have a designated fryer for fries but I know the W. Melbourne location does not. Their custard is also GF. They are really cautious when fixing your food and you let them know about your GF needs. They do have a GF list of foods they can give you if you ask for it.
The staff was helpful and double checked everything for me. I was told their custard bases are GF and just the toppings are not GF (depends on the topping). they have GF buns and will give you everything separately so you can assemble yourself. they have a dedicated fryer for fries but it is right next to the fryer for the cheese curds and has the possibility for cc.
Gluten free buns in sealed packaging - they microwave it and leave it sealed. You get the sandwich contents (cheeseburger for me) in a separate box and assemble it yourself. Seems like a solid way for a fast food place to minimize cross contamination. The server was very knowledgeable - asked preference vs allergy. No dedicated fryer, so skip the fries.
The managers seem to be well-trained re: needed protocols for producing food safely. GF buns are a little tough so we opt for no-bun w extra lettuce. Ask and they’ll run a fresh supply of frozen custard for a RICH root beer float. Regrettably, the fries are prepared in a common fryer so “no” to those. Make sure you get a manager’s attention for your order though...they seem very attentive.
Very friendly staff, familiar with celiac. GF buns for burgers and dedicated fries for fries. They will not guarantee no cross contamination, but my celiac daughter has eaten here several times and loved the fries. They have never given her any reaction.
My salad was made with croutons and the manager came out and took the salad and told me they would make a whole new one, which they did. She was very nice and knowledgeable, but the kitchen and ordering staff really wasn't. However, they we're very accommodating in looking at labels and asking the manager lots of questions. I would definitely go again.
Very impressed and relieved that there is finally a drive through burger joint that finally has gluten free burger buns that taste good, for our road trips. The manager explained that the buns come sealed in so you do put your burger together, but honestly it’s a small price for a delicious soft warm bun. Not crumbly like many gf buns. There is a small up charge but as we only eat out quick food on toad trips, again it’s a small price to pay for the major convenience. Will be going back.
Had a grilled chicken sandwich on their GF bun (which comes sealed in a separate pkg) & added honey mustard dressing as my sauce. Delicious - one my favorite eating out options! Unfortunately, I was told that they don’t have a dedicated fryer, so the fries have a risk of cross contamination. ☹️
Culver’s is my go to choice for fast food burgers. When ordering, specify that you are allergic to gluten and require a gluten free bun. Your order will be printed with a prominent red notation and will be prepared with a protocol that ensures your safety. Your GF bun will be delivered in a sealed wrapper, burger and toppings are in a separate container, and you assemble it yourself. They also have a comprehensive allergen list for all their products available both online and in the restaurant. I have eaten at many different Culver’s locations and have never had a reaction. Great choice for safe GF fast food.
I have Celiac's, but Culver's is popular in my family, so I tried getting the pot roast dinner. The staff too the time to make sure they understood my order, and later brought it out on a separate tray. They were also willing to give me a gluten free bun in place of the sourdough and dinner roll. Impressed so far, I'll be back!
You can upgrade your order for $1.50 extra to get an individually wrapped gluten-free Udi’s bun that stays in its package but they heat it up. Tell the staff you need your burger/grilled chicken sandwich/salad to be gluten free and they mark your ticket with “gluten allergy” and they will follow their allergy protocol. Unfortunately, their fries are not GF. I get the side of coleslaw which is GF. Plain vanilla custard with Reese’s PB cups on top is my go-to dessert. I have eaten at this location (and others) many times and have never been glutened.
I went into here with my father, and asked for some fries with my burger( I couldn’t eat a bun) and they said they didn’t have one! It said they did on their website. We were very disappointed with their website and the editors that work for corporate.
I ordered from the main menu--there was not a dedicated gluten free menu at the counter. But the menu online does clearly indicate gluten free items and I have read several reviews on here that the company tries to maintain safe practices, so I decided to try it. The cashier brought the manager to me when I asked for gluten free ice cream items. He told me that his wife was gluten free as well and, when he brought me my custard, he asked if we put an allergy alert on it. I didn't think to reaffirm with the cashier so he remade the dessert for me just in case. I was very thankful.
I have gone a couple times to Culver's my sister who is also Celiac recommended it to me. They have a dedicated fryer for Gluten-Free fries. They have Gluten-Free buns for the burgers that come sealed in a separate bag. They can mark that your order has "Allergy-gluten" so that everyone is on the same page and takes extra precautions. I watched them put on brand new gloves and pack my food seperately. I was very impressed and the food tastes great! If you are craving a good burger from a fast food place, this is a great place to go.
Very friendly on the phone and in person and knowledgeable in answering questions, dedicated fryer for fries and it gets cleaned daily. So it should be pretty safe although they won’t guarantee it. I know they also have gluten free buns that come pre-packaged so you know they haven’t been touched.
They use the same fryer for all items so you cannot get fries. If it is close to lunch time either before or after (11am & up to 2pm) you may have to wait around 25 minutes, they warn you. I like getting the basket unless eating inside as the buns are microwaved and get hard quickly.
They did such an amazing job!!! We were passing through and stopped based on reviews on here. The workers really seemed to understand cross contamination and had a process in place to keep things separate. I had a cheeseburger with a GF bun, and a chocolate shake. No gluten reaction. Heaven!!!!
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