I saw a positive review here and decided to try it for my celiac son. You can find the allergen menu online so I looked through that prior and saw a couple things I knew he would like. Their protocol is that you order directly through the manager and it is printed in large letters on the allergen menu which I appreciated so my server was happy to immediately get the manager. while the manager explained they are not a gluten-free kitchen, she said that she is required to say that. She was very comfortable with glove changing and how to prepare his meal.My son ordered the Cantina nachos and although it was an appetizer, it was a huge serving and he only ate about half. He had a great time playing the arcade games and had no celiac symptoms!!! I would consider this a win. It is definitely more of a fast food type menu but we honestly were there so he could play the arcade and it was such a gift he could also find a meal to eat.
The waitress was fairly new but still worked extra hard to accommodate. The manager brought mine out separate with a cover on it to the table, and while they do have a dedicated frier, the chef recommended against it that day if I was celiac due to some concerns bread items had gotten too close, which I appreciated. It was just a burger and salad, but I was able to eat with my family and not get sick.
The restaurant seems very serious about allergies. We have ate here 5 times now and they are always really understanding that I have celiac. They say that it won’t be cross contaminated and that the fries have a dedicated frier. The manager always delivers the gluten free dish seperate. I’ve never gotten sick before. Tonight they went through all the same steps. But I got cross contaminated badly and actually threw up at the restaurant it was so bad. Then struggled to make it home. Not sure where it went wrong in the process tonight.. frier? Gloves? Bun? Straw? Cup? They’re usually safe but probably won’t eat here again only come for the games..
I was hesitant due to reviews of a nearby D&B but my experience was fine. The menu was notated with GF. The choices were limited. I alerted the staff to my Celiac. They were understanding and flagged it for the kitchen. It came out with what I presume was an allergen stick and asked who had the GF dish. Due to my initial concerns, I ordered a vegetarian stack bowl to avoid possible meat contamination and so I cannot comment on the grill or fryer. I have had no issues after 24 hours.