Went by when the Steubenville location didn’t seem reliable with staff turnovers and “normal” orders being delivered incorrectly.
Waitress was super kind but knew nothing about celiac or allergy protocol. I ordered a cheeseburger with no bun and asked for it to be grilled on a piece of foil. It came with shredded lettuce, tomato, onion, and pickle. Overall, kinda of a sad looking plate, but tasted fine and didn’t make me sick.
Also had a chai tea no whip. It was a mix instead of a tea bag but still good.
I work here, I highly recommend not to trust the gluten free bread or fries, I’ve seen heavy cross contamination. Bacon is cooked on the same grill we use to brown Italian bread, cook garlic bread, make pancakes, and grilled cheese garlic bread is passed to finisher on top of cooked fries spatulas for sauces are not changed nor do they have a separate sauce bin I was very disappointed to see this, not only for the contamination but also due to watching a video specifically about celiac friendliness and the effects of gluten during my training.
There is an online website you can get by scanning the QR code next to the allergy information. It is super helpful. It shows you what you can eat, what you can’t, and what to replace to get that option. It is super easy to use. I always get the salad bar, and I have never had an issue.