We enjoyed delicious GF ribs and two slices of GF chocolate cake the other night and it was all delicious. The ribs did not have a carolina style sauce on them (as I prefer) but were good nevertheless. The cake was very rich and two slices is plenty for four people. I picked up my food from the bar in quality serving trays and no one got sick. Very happy and will go again.
I both work and eat at Firebirds. They will provide a gluten free menu, mark your order as "allergy" and take every precaution to avoid cross contamination. Drinks can be prepared with gluten free vodka and they have gluten free beer. End your meal with gluten free chocolate cake!! The food is amazing!!
The food I ate tasted good and they appeared very accommodating. They told me which items I could not eat from the appetizers my companions ordered. I ate some of the deviled eggs which they said were handled for allergy and then had a spinach salad with no dressing. I added grilled salmon and used vinegar and oil as my dressing. They said all the right things and I thought I would be ok, but about 1 hour after my meal I was sick. Thankfully, it only lasted a couple of hours. I would hesitate to try this location again.
Kitchen staff had trouble with simple requests like how I requested my steak cooked and what I ordered on my baked potato (got both wrong). Server was very casual about my gf requests. Not at all confident in their handling of my meal. Got sick, symptoms started ~hour after meal.
May 22, 2019. Ate here for lunch. Excellent GF menu choices and kitchen/servers were well trained. Interestingly, our server also had Celiac's disease. She was a great resource for what was safe to eat. Highly recommend!
Great food and service! The menu is clearly marked for gluten free selections. The server was knowledgeable about celiac needs. The food was DELICIOUS. We will stop there anytime we are in the area.
Waitstaff was really attentive, gluten free was clearly marked on their menu, and the food was delicious (I didn't know a baked potato could taste any better than any other baked potato but theirs was somehow greater than any other I've had. It was magic?).
Staff was knowledgeable. Menu items are marked gluten free and a nice selection. The manager brought out my food. I’ve never had issues. One of my favorite places to eat. I just wish they had gluten free bread and a good dessert option. I now stop at sublime cupcakes which is close by and grab a cupcake to bring in with me.
Menu has various options. Portions are very generous. Only issue was that my steak was too dry. No juice on the plate
Excellent food, great staff. Highly recommended.
Separate menu with a lot of options. Had a blt salad with shrimp. Served by the manager who confirmed it was prepared gf. Server was not as knowledgeable... asked if I’d like bread after ordering gf and then stopped coming by.
They have an extensive GF menu and the food was very good. Our waiter was knowledgeable about GF prep and told me that the kitchen staff change gloves when prepping a GF meal. It’s been 24 hours and I haven’t had any cross contamination symptoms, so I guess I love this place.
A go to restaurant for me! GF menu, and knowledge servers. The kitchen staff will work with other dietary needs as well. Website has a very good allergen tool as well. Not a dedicated gf kitchen but have eaten here without problem many times.
Staff was knowledgeable and took great care to ensure GF. Have been there several times and it’s always a good experience
Most staff very knowledgeable, as is management. They have careful protocol for preparation and the cook/chef brings g.f. dishes out separately. Excellent food with excellent customer service.
There were several GF options. Our waitress flagged our order so it would be handled with care. The manager even stopped by our table to let us know the kitchen was aware we were GF and handling it as needed. It was very reassuring to feel they were so on top of things. The food was delicious. Great experience. Will go back for sure!
This restaurant had a separate gf menu with a wide range of options. They also let us know that they have a process in place to ensure that there was no cross contamination with non-gf food. The waitstaff was very helpful and polite and did not make us feel like asking for gf was a burden or a problem. The food was fantastic and was well worth the price. Will definitely being going back.
This restaurant is AMAZING! They have an extensive gluten free menu and have even added a gluten free dessert. The staff is knowledgeable about the gluten free options. This was one of my favorite restaurants before I had celiac and it still is!
Good food but a little loud. Had the ribs and wife had salmon. We both felt bad the next day. Not sure what caused illness but that’s all we ate that day.
Staff at Firebird's (including our brand new server) was fantastic! I had a copy of the GF menu in my hand within moments of alerting our server to my Celiac status..... and a manager (actually....two managers in two visits) came to personally explain their protocols for allergy food prep. They also explained that one of the managerd would personally be bringing my food to the table as a final vote of confidence/quality check. 16 years gluten free and I can count on one finger the number of times I have felt this heard and cared for in a restaurant..... although the Disney World folks run a very close second. (Really, truly!)
This is my first time time trying Firebirds and I was extremely nervous because the night before we went to the restaurant I looked on their menu online and they only had two or three things that were GF so I got the Colorado chicken salad it was good but there was not enough lettuce and WAY too many toppings. I also don't know why they would put all the stuff I got on my salad together it was pecans, blue cheese crumbles, cranberries, vinaigrette dressing and the lettuce of course the blue cheese crumbles tasted really weird with the pecans. it was a nice day so I decided to sit outside and eat but I could not see in the restaurant to possibly see my food.First they brought out the bread then they brought out my friends food then they brought out mine. Overall it was a good experience.
This location is amazing. They have a full gluten-free menu and their staff are well trained in answering detailed questions about the various dishes. Ask to sit In Jessica’s section, she’s the best. Food is delicious too.
Separate, sizable gf menu and they specified that my meal was gf when they brought it out. Delicious food!
I ate here tonight and ordered the salmon and vegetables. I stressed to the waitress that I have celiacs and can not have any gluten whats so ever! When my plate came I asked again that everything was gluten free and safe to eat. She checked with the kitchen manager and confirmed everything. I am almost done eating and in with all the mixed veggies was a noodle. I will never eat there again and I would not recommend it to anyone with celiac disease!
The staff was very knowledgeable. Our waitress actually is a Celiac, so she explained the gluten free precautions taken by the staff. When another girl brought the food out, she reiterated that gloves and tongs had been changed and that our food had been on its own clean section on the grill, and reassured us that it was safe.
Update: at recent meal, I was assured by server & manager that my meal would be prepared safely, then my steak came out (even though served by manager) with glutened gravy all over. I caught it but just saying - don't let your guard down. Such good food. They were very attentive about GF options, plenty to choose from (prob not much for vegetarians though!). Prime rib was amazing.
They have a GF menu (ask for it) and the manager has a family member with celiac and explained how things were prepared with care in the kitchen to avoid contamination! Very comfortable with our celiac kid eating at this location!
I called prior to our visit to inquire about gluten free offerings and was told they have a separate GF menu. When I explained that our son has celiac and that cross contamination is a concern, I was told to ask for a manager when ordering. We did so, and she assured us that they take food allergies very seriously. Bottom line, our son had a great filet and garlic mashed potatoes with no reaction whatsoever. Very accommodating and professional staff that made for a great experience. We will definitely be back. By the way, the 5 of us who ordered from the regular menu had great meals, as well.
lots of gf options, staff very careful and change gloves, good with other allergies as well