First Watch

3 recent ratings
$ • Cafe
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

7727 Mall Rd a
Florence, KY 41042

Most Recent Reviews


Celiac

Overall Rating

Review


Asked server if omelets were prepped and cooked separate from gluten items such as pancakes and she said they were. I noted that I have a “severe gluten allergy” and she said they take things like that very seriously since the manager’s wife has celiac. My omelet was great and I had no issues! They do mark allergens of Al items in their online menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Overall Rating

Review


Had a great experience. The server was very kind when we asked about gluten free and brought us the nutrition menu to help us make our choices. Plenty of gluten free options, but I would be cautious if celiac since it does not seem like they separate when cooking. Only thing I would change would be to make the portions bigger.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


I have eaten here 3 times since my diagnosis. I have used the gluten free menu and had gluten free toast and each and every time I’ve come home sick. While in theory they have a nice selection the reality isn’t there.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns

Categories

  • Breakfast
  • Cafe
  • Lunch
  • Vegetarian Friendly

Photos


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More Reviews


Overall Rating

Review


They had their menu marked with gluten free options. I had their quinoa pesto chicken bowl and it was amazing! You can also substitute their toast for gluten free bread with their other meals!

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Offers several tasty options for both Gluten Free and Dairy Free diets. Serve Udi’s gf bread at no extra cost, but do not have a dedicated toaster. Staff is friendly and knowledgeable.

Celiac friendly?

Yes

Updated 5 years ago read full review

Reviews of this Chain

Hashimoto's

Overall Rating

Review


I've safely eaten at many First Watchs? First Watches? anyway... I mainly go for avocado toast, but they have many GF options on their GF menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast
  • Good for brunch
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Good with other allergies
  • Offers online ordering
  • Offers outdoor seating
Gluten Intolerant

Overall Rating

Review


Not safe, at all.

Although they offer gluten free bread, as a substitute, I opted for no bread at all. I told the server that i was gluten free.

The omelet came with toast on top.

I returned it to the kitchen. When the runner brought it back she said that luckily one just came off the grill. Given that, I told her how strange that it also came with crumbs from the last plate. THEN she asked if it was an allergy. I responded, Do I need to share my entire medical history for a breakfast, as ordered?

Long story short.. the runner lied to me, was disrespectful and was happy to gluten me.

I will not be back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Symptomatic Celiac

Overall Rating

Review


There’s an allergen menu that you have to scan on your phone. They have a dedicated GF space in the back (including a toaster). There’s a reasonable amount of stuff to order as long as you get the GF toast. I didn’t experience in cross contamination and the staff seems knowledgeable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Several decent selections for breakfast/lunch and good safety measures. GF bread/toast available for breakfast or sandwiches, and they said can do gf French toast with it (which we haven’t tried). I asked about butter and they said gf toast always comes no-butter, which made me happy for kitchen safety. Eggs and bacon were good, and lots of gf omelet options. Grain bowls also gf using quinoa.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Gluten free options on menu, staff asked if allergy and plate was marked as such. Found my new stop when making the trip from WV to knoxville

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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