I was surprised at how safely I could eat here! The manager let me know that the grill is used only for burgers and the fryers are used only for their fries, which have no coating on them. The servers all changed gloves, and I was offered my choice of a burger in a bowl or in a lettuce wrap (I chose the bowl). I feel the restaurant is pricy for the amount of food you get, and mine wasn’t discounted at all for not getting a bun. But kudos for them knowing how to take proper precautions.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Average
Accommodating gluten free people with a gluten free bun option is really easy these days, and I don’t like lettuce buns. It’s a cheap alternative to something that many places now offer. I hope Five Guys gets with the times and adds a gluten free bun option.
— No gluten-free information on the menu
— Not Much/None
— Poor
We went during off hours and the staff was spectacular. Thy immediately suggested using lettuce in place of a bun and definitely knew what they were doing. The asked if it was an allergy, and when I said yes, they immediately changed their gloves. Nothing is fried other than French fries, so those are safe. We did not get the seasoning on the fries, so I don't know about that. The burgers were excellent and we would definitely go back.
They don't have GF buns but everything else was good. I had to bring my own bun. This was my first time eating there and I didn't get sick from anything I eat. I plan on going back here again and will write a 2nd review.
Besides their burgers being delicious, you can that or a hot dog as a lettuce wrap! They don't fry anything other than fries so no worries on those. They were nice enough to look at the ingredients in the BBQ sauce for me. They also changed their gloves when making my burger. He even suggested that he package my burger separately, which id not thought of. Nice employees!
Note: on my second visit I watched the employees making my lettuce wrap. I watched an employee make several burgers and then tend to my lettuce wrap without changing my gloves. When I addressed it she got snotty. They immediately made another one, but wouldn't have if I hadn't said something. Watch them!
Yes
They were extra careful when k mentioned celiac. Gloves changed, new area to make my lettuce wrap burger and it came flagged. Only fries go in fryer
— Somewhat
— Some
As of 5/9/24…. Currently under construction but usually these are great places to go (get a lettuce wrap or bowl and tell them you have an “allergy” and they will be careful and change gloves). They only fry fries so they are safe. Hope they are back soon!
— Somewhat
— Some
— Excellent
The only thing they fry are potatoes No seasonings on meats, dedicated side for the meat versus the buns No GF bun but they do offer lettuce wrap, and a bowl option No sauce or additives on grilled vegetables. Only cross-contamination I saw was when building the hamburgers. But very willing to change gloves.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
I had fries, delicious fries, no problems afterwards. Allergene information at counter! Most is gf when you leave the buns out.
— Somewhat
— Some
— Excellent
Went here before leaving on a trip. BIG MISTAKE! The lady at the register had a blank stare as we tried to explain to her my Celiac/severe gluten allergy. She spoke to the cook in Spanish. He nodded and said ok, no gluten. Within 10 minutes of eating I could tell I had been glutened. Made my trip miserable but it was my fault. I should have not eaten it. I’m new to this and am still naive to believe people will understand.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Good