Five Guys

Based on reviews here I watched the food prep like a hawk. Everything was done right. The cashier who took our order and confirmed the allergy procedure was the one who assembled our burger bowls.

They are not very careful with cross contamination at this location. I had to watch them like a hawk and still saw them grab hamburger buns and then grab the lettuce for our lettuce wraps. I got sick from here.

Celiac friendly?

No

Called to ask about GF prep and the manager told me his mother has celiac and listed off all the precautions, very sympathetic and knowledgeable! That said, it’s a lot of $ for just a burger patty (they no longer carried gf buns here when I went.)

Celiac friendly?

Yes

So far in three visits my needs have been met. They have even put my fries and burger in separate bags to further prevent cross contamination. One of the workers even said his mother has celiac and frequents there. I feel confident at this point but I’m also always on guard and watching. They will also gladly remake the order if you feel unsure.

Celiac friendly?

Yes

Burgers are made on separate grill from buns. Fries are gluten free. However, when I was asking if the fries are gluten free and making sure nothing else was fried in the frier, one of the workers felt the need to explain to me that gluten is just flour. Switched gloves but then rested gloved hands in bread crumbs on counter before touching gf burger. Will try another five guys but won't go back to this one.

Celiac friendly?

No

Celiac friendly?

Yes

Cross contamination... Yes, everything is GF except for the buns. Doesn't help when the buns are put on the same grill as the burgers.

Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout

I appreciate that they always ask if my lettuce wrapped order is an allergy. Fries are the only thing in the fryer, so no worries about cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I’ve gone three times in two months and it’s been great every time. I tell them “allergy warning, I have celiac’s”. I order mine on lettuce (they do a really great job at wrapping the burger in lettuce), with everything on it. I then inform them that my spouse would like a normal bacon burger on a bun. The staff has always reassured me and I hear them tell each other “allergy!” while cooking. They’ve always put my burger in a different bag marked “***ALLERGY***” and there was a red sticker on the tin foil of my burger.

If you’ve never been to a Five Guys, they have a very limited menu of just burgers (bacon, cheese, or plain) in three sizes, French fries (plain or Cajun), and milkshakes.

The only gluten items on the menu are the buns and malt. The chocolate shakes do not automatically come malted, so there’s never been a worry for me there.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies

I only get the fries here. They are amazing

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent