2900 Golf Rd., Delafield , WI 53018 Directions

Top Reviews


Celiac

Overall Rating

Review


Based on reviews here I watched the food prep like a hawk. Everything was done right. The cashier who took our order and confirmed the allergy procedure was the one who assembled our burger bowls.

Updated 1 year ago read full review

Overall Rating

Review


They are not very careful with cross contamination at this location. I had to watch them like a hawk and still saw them grab hamburger buns and then grab the lettuce for our lettuce wraps. I got sick from here.

Celiac friendly?

No

Updated 2 years ago read full review

Overall Rating

Review


Called to ask about GF prep and the manager told me his mother has celiac and listed off all the precautions, very sympathetic and knowledgeable! That said, it’s a lot of $ for just a burger patty (they no longer carried gf buns here when I went.)

Celiac friendly?

Yes

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


Add a photo

More Reviews


Celiac

Overall Rating

Review


So far in three visits my needs have been met. They have even put my fries and burger in separate bags to further prevent cross contamination. One of the workers even said his mother has celiac and frequents there. I feel confident at this point but I’m also always on guard and watching. They will also gladly remake the order if you feel unsure.

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Burgers are made on separate grill from buns. Fries are gluten free. However, when I was asking if the fries are gluten free and making sure nothing else was fried in the frier, one of the workers felt the need to explain to me that gluten is just flour. Switched gloves but then rested gloved hands in bread crumbs on counter before touching gf burger. Will try another five guys but won't go back to this one.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Cross contamination... Yes, everything is GF except for the buns. Doesn't help when the buns are put on the same grill as the burgers.

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


My husband told the person at the register we had a gluten allergy on two of the burgers we ordered. They always put them in a separate bag. When my husband got home all the burgers were in one bag and mine had cheese even after my husband said no dairy. I called the manager Avery and he said “sorry, we are so busy “ He offered to remake it, but living 20 minutes away, we just threw it in the trash. So disappointed. The places I xan safely eat at are becoming less and less. Not sure why management doesn’t take an extra 10 minutes to train employees. Grrrrr.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


We have ordered here before and thought it was somewhat safe. Tonight we had a horrible experience. My husband went in to order and pick up. He told the person at the register that the burger was to be gf and df because his wife has an allergy. They always put mine in a separate bag because of this. He came home with one bag, and mine had cheese on it. Also touching the other burgers that had buns. When I called and talked to Avery the manger, he said “sorry we are busy” Wow!!! I will never go back in there again. Very disappointed.

He did offer to remake, but we live 20 minutes away.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


my lettuce wrap Was mostly lettuce with two small half dollar pieces of. Meat. One employee was playing drums with my silverware before putting it in my bag. I have had better meals at mc Donald's for the cost and was very disappointed

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
Celiac

Overall Rating

Review


I will get a burger in a bowl and fries and have never had any issues. I believe I asked about gluten free/celiac disease items awhile ago and they can do the glove change/grill wipe. They do a good job at keeping items separated regardless too.

Safety


Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info