It’s nice to have a fast food chain that takes allergies seriously. If you tell them you have an allergy, they’ll make your food in a separate area and change their gloves. All burgers and toppings are gf, but you can get it wrapped in lettuce or bunless. All the fries are safe to eat too as nothing else is fried in them. Obviously, avoid if anyone has a peanut allergy.
I have been to a few Five Guys locations over the years and I really enjoyed my experience at this particular location. There was a sign that said they could make the burger bunless and when I ordered it that way, the cashier asked me two questions:
1. Was this for a food allergy?
2. Would I like it in a bowl or in a lettuce wrap?
I opted for the lettuce wrap. Turns out this was one of the first locations to offer that option and it caught on, so many other locations now offer it as well.
The cashier informed them that it was for an allergy and they announced it on the line at least three times as they were preparing my food. It was a little too crowded for me to watch the actual prep, but I could clearly hear them announce that there was an allergy prep on the table.
After the rush was over, the manager even came out to my table while I was eating to see how everything was and make sure I was happy with my order. He was glad to hear that I was happy and invited comments about how they could improve their service. Since I don't feel the need to have a gf bun when there are viable alternatives, especially with less carbs, I was not inclined to suggest it.
Please note that people with peanut allergies cannot even step foot in the building, but other allergies, you should probably be okay.
Yes
Thank you to those who reviewed this location. I’m from Connecticut and not all our locations treat gluten free as safe.
I was very happy they went above and beyond for me - every person knew I was the “allergy” and they kept reassuring me - they were extra cautious with my burger bowl and fries
— Very
— Most/All
— Excellent
Our order was fouled up, but quickly corrected. The burgers were good, not great. The fries were great and plentiful.
— Somewhat
— No gluten-free information on the menu
— Some
— Average
— Somewhat
— Some
— Average
— Very
— Most/All
— Excellent
They take extra precautions for allergies! Fryer only has hand cut potatoes in it so fries are gluten free, very greasy but delicious!
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent