My daughter is very sensitive and these guys have taken great care of her. They prepare the food out in the open so we are able to police them. Every once in a while we observe potential cross contamination, but they are always apologetic and make her a new burger. This is one of our go to places.
I have ordered the hamburger with everything on it and brought my own bun. Worked out great but it's hard to bite into with the double patty they give you. It has much improved since my review in 2013. I ordered the hamburger without bun and got it served with all the fixings in a foil bowl that I could eat with a knife and fork. Quite good. The fries are excellent--fried in peanut oil in a dedicated fryer. And. of course, we love the free peanuts!
Gluten free French Fries are good. Nothing else is fried in the oil, which I believe is peanut oil. Free peanuts in the shell are also good!! There are no gluten free buns for hamburgers or hotdogs, which completes the entire menu! Huge choice of sodas and iced teas. Refills seem to be free.
This is one of the better five guys I've been to. The shift manager reminds employees to change gloves and not touch other orders until mine was completed. I never usually have a problem but another location closer to the strip gave me a lettuce wrap with bun crumbs all over it (they fixed it and were nice about it, but I had to explain CC to them). I usually order a burger with lettuce wrap and Cajun fries. Love that five guys is always available as a safe option when travelling
This location asks allergy or dietary when you order a lettuce wrap or bowl (without bun) for your burger. One person prepared my burger bowl start to finish without touching anything else. (They also changed their gloves before starting.) My husband was with me who eats gluten. They put his burger in a separate bag from mine. We also got a large fry to share and they put those in a separate bag too so his burger would not contaminate them. (Five Guys only fries fries, so there is no cross contamination in the fryer which is a nice treat!) I was very impressed with their food handling and my lunch was delicious!
When asking for a burger wrapped in lettuce they ask you if it’s preference or allergy. They sanitize the counter, change gloves, put your meal in separate bag, and hold the bag until you pick it up to ensure no cross contamination occurs. Has been great every time. I don’t know why, but it’s so nice to be able to just say yes when they ask if it’s an allergy and they make it celiac safe rather than having to explain celiac to someone.
My husband has celiac disease and when we ordered they immediately notified the staff that he had it. One cook said they'd handle our order, we watched her change her gloves and take every precaution not to cross contaminate. I would definitely recommend 5 guys. They take celiac serious. My husband didn't get sick at all.
UPDATE: I have returned here numerous times and ordered lettuce wrapped little bacon burger w/tomatoes, pickles, mushrooms and green bell peppers. Haven't ordered fries due to nut allergen, and I have not gotten sick at all. They are very aware of how to prepare gluten-free orders at this location. Told the cashier I can't eat gluten, and my meal needs to be prepared with safe handling. She told me she never heard of this allergen and asked her manager who happened to be nearby. The manager was knowledgeable and told me who will be preparing my meal. The cook changed her gloves as the cashier took my order. I ordered a lettuce wrapped little burger and little fries. Since I'm also dairy-free and nut-free, I really wanted fries and I know they use peanut oil to cook their fries, I won't order the fries again eventhough they were fresh and soooooo good. The only reaction I did notice, I was a little bloated after the meal which I know was the peanut oil. Overall I felt fine.
Easy to order a burger as a “bowl” or in lettuce wrap. Their French fries are safe even for celiac since they don’t have any other wheat products on their menu that get fried.... so 100% dedicated fryer. They keep the burger and bread areas separate but if you’re celiac I’d specify they change gloves and are careful. Peanut allergies be warned though!!! They have peanuts to snack on and use peanut oil for frying.
They have gluten free options. They are hot dogs with no bun in a bowl and a Burger with no bun. They fries are 100 percent gluten free. The only thing they cook in there fryer is the French fries. When I place my order I say I have a gluten allergy. So I will get the bacon dog or bacon cheeseburger no bun in the bowl. On the side catchup, mustard,mayo, pickles and jalapeño peppers. Little fry and a large drink :)
Very knowledgeable about gluten free/celiac. Dedicated fryer. Hamburger buns are grilled on a separate grill from hamburger patties, so cross contamination is not an issue. They offer lettuce wrap burgers, and the lettuce was fresh and crisp!
Cashier very helpful and when I told her celiac she said without hesitation "right I've got it"...I watched them clean and prep the counter by lining it with several layers of foil, open new lettuce to make my wrap and take out some condiments that were in smaller containers from the fridge in single serve ketchup containers. The even bagged my order separate from my non allergy family members order. I felt comfortable with their response and did not get sick.
Great burgers, staff take your orders and then one person stays with it right to the end to ensure your safety, haven’t been sick yet. Just across from the cinema. The burger comes wrapped in lettuce and really well wrapped too, so it doesn’t get super messy. The Large fries are HUGE. Easily the best fast food burger type restaurant I’ve eaten at in Qatar so far
They are not gluten free unless you want a hamburger on lettuce. They do not have a separate fryer.
Had a burger on lettuce with a few toppings, it was tasty. Fries are also gluten-free and really good. Staff here are super nice and helpful in general and they were careful to avoid any cross-contamination ( changed gloves, made it clear to everyone on the line that the order was gf etc) they were great! The missing star is for not yet having a gf bun option, but the lettuce wrap was substantial ( plenty of lettuce ).
Their staff is well trained. I've eaten their several times and not gotten sick. It would be nice if they had gluten free buns but the lettuce wrapped burger is still really good and the fries are safe!
I can't say enough good things about the allergy awareness of the staff. Most pleasantvdining experience I've ever had. Very knowledgeable of celiac and other food allergies/intolerance. Their cross contamination prevention was amazing, called out to other staff in communicating about taking care of the "allergy" order and never missed a beat in changing their gloves. And only non-breaded potatoe items "fries" are fried in their refined peanut oil.
I went here for lunch today and watched the person making my order change her gloves *twice* throughout the process. She was so careful to keep my order in a separate area and change her gloves before touching my food.
They know about cross contamination and glove changes. If i went again I’d get a burger and not the lettuce wrap. I watched as she pulled the lettuce out. Set it on the counter pulled the pieces off and returned it to the bucket. I watched the rest of the process which was good. So with out the lettuce I’m sure i would have been fine.
Due to Celiac I don’t eat out much. My husband stopped by this location to surprise me with dinner. I’m very happy to hear that the workers changed their gloves, wiped down everything and even changed out the lettuce for my burger. I did not get sick and got to enjoy the fries over filling the bag!! Will be back, ty.
Burgers are 100% beef with no fillers. Fries are potato only - no coating. Nothing but fries cooked in the fryer. You can get your burger in a "bowl" without the bun and server/kitchen were very conscientious and inquired if my requests were for an "allergy" and they were careful.
Big fan of Five Guys because they have a gluten free fryer (they don't make any fried items with gluten) and their fries are deliciously fresh. I've been asked if I had any food allergies here before I could declare my celiac and I feel good about their kitchen handling. Burgers are gluten free as a lettuce wrap, a little drippy here but worth it. Great food!
Maybe ok with the lettuce wrapped burger. They changed gloves & were careful but I would recommend not eating the fries. They don’t fry anything but potatoes but they don’t change gloves between handling burgers & the fries. They build regular burgers & then grab handfuls of fries to drop in the fryer. I had a mild reaction.
I have celiac and ordered a lettuce burger and small fries. Told them about my allergy and they were super nice about changing gloves and making sure there was no CC. Will definitely be returning more!