168 Elm Street, Enfield, CT 06028 Directions

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Celiac

Overall Rating

Review


They knew what Celiac disease was, marked all of my food as an allergy, and we could hear the kitchen talking about taking all of the allergy precautions. They put my food in a separate bag and were very friendly. I think they’ve done more training since the first review- I had no problem here and am very sensitive to cross contamination. We’ll be back!

Celiac friendly?

Yes

Updated 1 year ago read full review

Overall Rating

Review


The staff at Five Guys is amazing with gluten allergies. Since the last review, the team must have become more sensitized to the dangers of gluten. It’s my favorite french fry stop off point. They only use peanut oil and only fry French friends in the oil. Thank you!!

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


I have been to other Five Guys with no problems about getting gluten free fries. I had a craving & had gone to this location with my mom to pick some up. The employees have no clue what they are doing & the cooks had no clue what gluten was. Ended up not feeling comfortable enough to order & forwent getting the fries. Better safe than sorry.

Celiac friendly?

No

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

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Reviews of this Chain

Celiac

Overall Rating

Review


My husband told the person at the register we had a gluten allergy on two of the burgers we ordered. They always put them in a separate bag. When my husband got home all the burgers were in one bag and mine had cheese even after my husband said no dairy. I called the manager Avery and he said “sorry, we are so busy “ He offered to remake it, but living 20 minutes away, we just threw it in the trash. So disappointed. The places I xan safely eat at are becoming less and less. Not sure why management doesn’t take an extra 10 minutes to train employees. Grrrrr.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


We have ordered here before and thought it was somewhat safe. Tonight we had a horrible experience. My husband went in to order and pick up. He told the person at the register that the burger was to be gf and df because his wife has an allergy. They always put mine in a separate bag because of this. He came home with one bag, and mine had cheese on it. Also touching the other burgers that had buns. When I called and talked to Avery the manger, he said “sorry we are busy” Wow!!! I will never go back in there again. Very disappointed.

He did offer to remake, but we live 20 minutes away.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


my lettuce wrap Was mostly lettuce with two small half dollar pieces of. Meat. One employee was playing drums with my silverware before putting it in my bag. I have had better meals at mc Donald's for the cost and was very disappointed

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
Celiac

Overall Rating

Review


I will get a burger in a bowl and fries and have never had any issues. I believe I asked about gluten free/celiac disease items awhile ago and they can do the glove change/grill wipe. They do a good job at keeping items separated regardless too.

Safety


Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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