Five Guys

2 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

585 Brookwood Village
Birmingham, AL 35209

Most Recent Reviews


Celiac

Overall Rating

Review


I eat here all the time and get fries and a burger with a lettuce wrap with no issues. Everyone is very careful about cleaning the space and changing gloves when I say I have a wheat allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good with other allergies
Updated 1 year ago read full review

Overall Rating

Review


The fries are absolutely the best part about the meal and the service is great.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Burgers
  • Fries

Categories

  • Allergy Friendly
  • Dinner
  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


Lettuce wrap burger and fries
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More Reviews


Celiac

Overall Rating

Review


The staff was friendly, but they had no idea of what "gluten free" meant.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


The employees were great about changing their gloves and preparing my lettuce wrapped burger away from the other food.

Updated 7 years ago read full review

Overall Rating

Review


They said it was gluten free but had no knowledge of what that was and charged us full price $7 for just a hamburger patty! Would not come again. Makes for a sad kid when they think they are getting a hamburger & then all they can have is the patty 😡😡

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Always ask for them to change their gloves just in case but they change them very frequently anyway. Ask for no bun-bowl or a lettuce wrap and all of the toppings are gf. Fries cooked in a frier that only cooks fries.

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


They have burgers in a bowl or with lettuce wrap, just ask. Great fries, which are the only thing they fry, and a cool computerized drink machine that can make 100 kinds of soda. I said " no bun, I eat gluten free" and the cashier asked me if I would like them to change gloves. It's about $12 per person for a burger, fries and a drink.

I always enjoy eating at Five Guys and never have had a gluten reaction. They have a very limited menu, which makes it easier and you can see them cook the food. They also had a veggie sandwich for vegetarians.Don't use the malt vinegar which will have barley in it if you have celiac or NCGS.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 10 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 10 years ago read full review

Gluten Intolerant

Overall Rating

Updated 11 years ago read full review

Overall Rating

Updated 12 years ago read full review

Reviews of this Chain

Overall Rating

Review


They always do a great job with changing their gloves down the line. It always makes me feel better when I can watch. Lol. They’re always very kind and friendly and accommodating. The fries are delicious kind of a bummer there’s no buns but if you load up that Berger its pretty good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Friendly people but not safe at all. Watched the guy make and touch buns and use the gloves to grab fries to put into the fryer with his hands do not eat here if you have celiac

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


The place was difficult to find. I called to ask for directions from a store nearby. No one at the restaurant could give me directions. They just left the phone off the hook. When we finally found the restaurant, we walked in to the counter and asked if they had gluten free buns? NO! We asked if the fries were gluten free? NO! We said, “Thanks but no thanks,” and departed. I would not recommend this location for 5 Guys to the gluten free community.

Celiac

Overall Rating

Review


I have Celiac and this Five Guys is one of my go to fast food places. I order a cheeseburger all the way with a lettuce wrap and the fries are gluten free. I have never been "glutinized" at this location. They are very careful.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Have gotten sick each time we’ve tried Five Guys. The teenager at the front was absolutely NOT trained in GF at all and didn’t know anything. That was the last time we have tried them. At least train the low knowledge teens at the front please!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

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