I ordered a lettuce wrap and the employee immediately asked if it was an allergy. I said yes and they informed everyone else to use allergy protocol for my order. Highly recommend!
They are very accommodating with the burger without a bun and take extra steps of you tell them you have an allergy. DO NOT EAT THE FRIES!!!! I have witnessed workers taking the buns out and without changing gloves putting fries in the fryer contaminating the oil.
I love this place. I have celiac disease abd haven't gotten sick here ever. tell the person at the register that you can't have gluten and they will put it on the ticket, And the line cooks know that they need to change gloves. Also, the fries are celiac friendly! you can either get a lettuce bun or burger bowl. highly recommend!
My husband told the person at the register we had a gluten allergy on two of the burgers we ordered. They always put them in a separate bag. When my husband got home all the burgers were in one bag and mine had cheese even after my husband said no dairy. I called the manager Avery and he said “sorry, we are so busy “ He offered to remake it, but living 20 minutes away, we just threw it in the trash. So disappointed. The places I xan safely eat at are becoming less and less. Not sure why management doesn’t take an extra 10 minutes to train employees. Grrrrr.
— Not at all
— Below Average
We have ordered here before and thought it was somewhat safe. Tonight we had a horrible experience. My husband went in to order and pick up. He told the person at the register that the burger was to be gf and df because his wife has an allergy. They always put mine in a separate bag because of this. He came home with one bag, and mine had cheese on it. Also touching the other burgers that had buns. When I called and talked to Avery the manger, he said “sorry we are busy” Wow!!! I will never go back in there again. Very disappointed.
He did offer to remake, but we live 20 minutes away.
— Not very
my lettuce wrap Was mostly lettuce with two small half dollar pieces of. Meat. One employee was playing drums with my silverware before putting it in my bag. I have had better meals at mc Donald's for the cost and was very disappointed
— Not at all
— No gluten-free information on the menu
— Not Much
I will get a burger in a bowl and fries and have never had any issues. I believe I asked about gluten free/celiac disease items awhile ago and they can do the glove change/grill wipe. They do a good job at keeping items separated regardless too.