Five Guys
$ • Fast Food Restaurant
Most Recent Reviews
Got glutened here. There is a language barrier at this particular location , ask for the manager she speaks English and understands allergies. I’ve never gotten sick from a 5 guys before so this disappointing.
When I am craving a burger and fries this is my go to - I usually get it lettuce wrapped and the fries are the best! No CC in the many times I have eaten here -
This place is celiac friendly and I was gluten and dairy free and had a hamburger no bun and no cheese In a bowl and they Make sure my food was gluten and dairy free. I love five guys so much :)
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More Reviews
We have ordered here before and thought it was somewhat safe. Tonight we had a horrible experience. My husband went in to order and pick up. He told the person at the register that the burger was to be gf and df because his wife has an allergy. They always put mine in a separate bag because of this. He came home with one bag, and mine had cheese on it. Also touching the other burgers that had buns. When I called and talked to Avery the manger, he said “sorry we are busy” Wow!!! I will never go back in there again. Very disappointed.
He did offer to remake, but we live 20 minutes away.
Their staff is well trained. I've eaten their several times and not gotten sick. It would be nice if they had gluten free buns but the lettuce wrapped burger is still really good and the fries are safe!
Did not get sick and the lettuce wrap held together really well despite the quantity of hot sauce.
Good cc control, well educated, never had a problem (I'm celiac). Wish they'd get buns though!! LOVE that I can have their fries!!
Please get gluten free buns like red robin Cheesecake Factory etc
Reviews of this Chain
I get my hamburger in a bowel so if I bring my own roll I can add it. The French fries are in a dedicated frier. They always say it’s an allergy which I don’t mind. Sometimes people understand that better than saying celiac.
I order from this location weekly and the staff have always been great about customizing our burgers to keep me from getting “glutened”. They are one of the few places I can get “safe” fries. My usual order is a burger bowl with a ton of toppings and a small order of Cajun fries. They are my go-to in Westchester Commons for an allergy aware, quick dinner.
I love this place. Super good burger with a lettuce wrap and fries made in a dedicated fryer. These are some of the best fries I’ve ever had. I have never ordered a milkshake due to concerns of cross-contamination.
I eat here about once a month and feel fine afterwards. I always call them after placing my order to let them know I have an allergy and I’ve watched them change their gloves before preparing my food.
What’s happened to Five Guys allergen protocols? This location had always been great but just witnessed a person making burgers touch the fries. No bueno.
