Great burgers and the fries are safe and delicious. Never gotten sick!
The lettuce wrapped burger is great. French fries are delicious, too.
No chicken tenders here so the fries are gluten free!
my favorite spot for a fast food bite, burger no bun tons of condiments, love it! love their fries too though be warned they are a tad greasy. staff is ALWAYS fast, courteous and willing to change gloves with a smile. My daughter who can eat buns loves it too! Thanks 5 Guys!
The know how to handle gluten free and you can do a lettice wrap or just get your burger in a bowl. Next time I'll skip the lettuce wrap because it fell apart and I had to use a fork and knife anyway. Edit: I’ve eaten here a million times and never had a problem until today. Everyone working was very confused about allergies, but all I got was fries and I asked them to change their gloves so I figured it would be fine. It is not fine, I’ve been glutened.
Very friendly and helpful. We told the cashier that this was an "allergy order" and that my daughter was extremely sensitive to cross contamination. We asked that they change their gloves and prepare her food on a dedicated surface, and they were happy to accomodate. The cashier told me that two members of her family had Celiac, so she understood our precautions. The fries are made in a dedicated fryer. My daughter loved her lettuce-wrapped burger and fries, and had no reaction.
Love that fries are safe, wish they had a GF bun option.
UPDATE: I no longer recommend 5 guys. My son got horrible food poisoning from this location. Always mention gluten allergy when ordering. Regular fries are GF. You can get your burger lettuce wrapped or on top of a salad. Ate here 10+ times and never had a reaction.
We eat here frequently with no problems whatsoever! Even the fries and Cajun fries are safe. So so good. Clean place, fast service with a smile, and never a gluten issue even from cross contact.
Easy to eat gluten-free here and the food is delicious. The management and staff are well-trained. The minute they hear the words “gluten-free” from the customer, they change their gloves and are ready. You can get your burger in a lettuce wrap or in a foil tray; they don’t have gluten-free buns. The fries at gluten-free and nothing else goes into the fryer. The shakes can be gluten-free: just avoid cookie bits, etc. I eat there at least once a week, usually when I get a burger craving. Highly recommended.
I have had my 2nd bad experience with Five Guys. I have celiac disease. I went to Five Guys yesterday and ordered fries. I felt fine afterwards and throughout the day yesterday. But when I woke up this morning I can’t stop going to the bathroom. This exact scenario happened over the summer when I went to New York. I went to a Five Guys and ordered fries. Then throughout the day I felt fine. When I woke up the next morning. I couldn’t stop going to the bathroom. I am never eating at Five Guys again. I don’t think that my bathroom problems are due to anything else but the fries at Five Guys. The only things I ate yesterday after eating the fries were apples and ice cream, which were gluten free. Be very cautious about eating at this place if you have celiac disease.
So far so good. Just ate so results pending but I have to say I was impressed with clerk asking if there was an allergy and he yelled to cooks “allergy alert lettuce wrap” and I watched them change gloves and prepare mine on clean paper. Confirmed fryer is fries only and GF. It was divine but like I said- will update with how I feel in a bit 😬🙏🏻🤷♀️ Update! All is well!! ❤️
No gluten free buns. It’s not hard to offer buns
It is great when a restaurants is set up to avoid cross contamination. The fries are in their own fryer, the meat is cooked on a separate grill than the buns. Got the lettuce wrap bacon cheeseburger with fries. Tasted great and tons of fries.Sodas are self serve with dozens of options.
I have celiac and did not get sick. The staff made sure to ask me if mayo was ok because the nozzle of the bottle comes into contact with the buns. The only problem is that they do not have gluten free buns, so you have to get a lettuce wrap, which is still very tasty!
I work right across the street and stopped by one night afterwards. I have been to plenty of 5 guys before, and I don't know that any of them stack up to the crew that work here! I ordered a burger and asked for it to be put in the foil boat. Immediately the cashier asked if it was preference or allergy, and when I stated allergy she yelled it back to the rest of the group. Once the previous orders were done, EVERY. SINGLE. ONE. Of these employees (even the very nice guy handling the fries) took off their gloves, wiped down the surrounding areas, and replaced their gloves before putting my order together. And they all served with a smile! No bad reactions here. Absolutely love stopping in here!
They do not have gluten free buns. The staff quickly made me a bun-free (lettuce-wrapped) burger in a bag separate from my family’s order. The website states they have fries in a gluten free fryer but I was told they didn’t have this available at this location.
The staff was very knowledgeable about the disease and very careful. They said they get a lot of people there with Celiac’s. They knew what they were doing so I liked that. Honestly I was just so happy to find a place with Burger and fries lol. Have not gotten sick eating here.
The staff did an incredible job making sure my meal was free of gluten. In fact, when another customer accidentally took my meal to their table and then returned it to the counter when they realized their mistake, the staff remade my meal and hand delivered it to my table. The apologized immensely for the situation and refunded the whole meal since we had to wait double the time. Awesome staff that are really knowledgeable about food allergies and celiac disease.
I wish they would add gluten free buns, if so I’d give them 5 stars. We eat here often and I don’t get a gluten or histamine reaction. I have a burger, no bun and fries. Fresh and clean! Staff is friendly.
I had a lettuce wrap with a fries .. tested with my nima... perfect
I got a burger in a bowl! I put my own gluten free bread on it. They have an allergy menu online.
My daughter was able to enjoy a gluten free hamburger when I asked them to change there gloves they asked why and I let them know my daughter had celiacs and the lady yelled we have an allergy in the house! My daughter was very excited that everyone knew what that meant!
The person on the cash register was clear that the plain fries were GF but the spicy ones were not - I was offered a lettuce wrapped burger or burger in a bowl with toppings - I wasn’t sure which toppings were GF - the burger wrapper person changed her gloves and I liked it that you could watch the cooking and prep process to check on Cross contamination. I noticed the burger cook used the same spatula to place burgers on buns as on my lettuce so a small chance of cross contamination but I did not get glutened and burger was tasty.
They use a dedicated fryer for French fries and they use two separate grills for buns and meat. They don’t offer GF buns but they can give you burgers in a bowl or in a lettuce wrap. The cook changed her gloves when I said I was celiac. Loved their food before diagnosis and I’m so happy I can still enjoy it after!
I have celiac and am very sensitive. They have gluten free fries (dedicates fryer for fries), and they have a dedicated grill for burgers separate from where they put their buns. The fries are really good. I don’t eat out a lot since I have gotten celiac, so the grease made me feel a little blah, but I had no reaction with gluten. They are very aware of celiac too, which makes it even better.
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