I ordered and they were VERY accommodating on my gluten needs. When I told my cashier gf, he immediately told the other cooks allergy and they took many precautions. I got a lettuce wrap and fries which were absolutely BOMB! They are soooo good and I don’t think I can go back to normal fast food burgers now. They gave me my wrap in my own bag without asking, but did accidentally put my fries in the glutened bag. They were very nice and gave me new fries free of charge (they were DELICIOUSSS).
Great place to eat! Well trained on gluten free
The fries are great, but without bun, what's the use.
My celiac son can always eat here safely. Although they do not have gf buns which would be nice, the place is well trained on allergies. It is nice for my son to be able to have french fries that we are sure is free of cross contamination.
Great service and were very conscious of my celiac disease. Great atmosphere was a plus.
Great burgers (no buns) and fries. Great service. Friendly employees and management. Made sure no bread came close to my food and didnt make me feel wierd about asking to have it GF. Thx 5 guys!
My husband told the person at the register we had a gluten allergy on two of the burgers we ordered. They always put them in a separate bag. When my husband got home all the burgers were in one bag and mine had cheese even after my husband said no dairy. I called the manager Avery and he said “sorry, we are so busy “ He offered to remake it, but living 20 minutes away, we just threw it in the trash. So disappointed. The places I xan safely eat at are becoming less and less. Not sure why management doesn’t take an extra 10 minutes to train employees. Grrrrr.
— Not at all
— Below Average
We have ordered here before and thought it was somewhat safe. Tonight we had a horrible experience. My husband went in to order and pick up. He told the person at the register that the burger was to be gf and df because his wife has an allergy. They always put mine in a separate bag because of this. He came home with one bag, and mine had cheese on it. Also touching the other burgers that had buns. When I called and talked to Avery the manger, he said “sorry we are busy” Wow!!! I will never go back in there again. Very disappointed.
He did offer to remake, but we live 20 minutes away.
— Not very
my lettuce wrap Was mostly lettuce with two small half dollar pieces of. Meat. One employee was playing drums with my silverware before putting it in my bag. I have had better meals at mc Donald's for the cost and was very disappointed
— Not at all
— No gluten-free information on the menu
— Not Much
I will get a burger in a bowl and fries and have never had any issues. I believe I asked about gluten free/celiac disease items awhile ago and they can do the glove change/grill wipe. They do a good job at keeping items separated regardless too.