My niece and myself have celiac and I stressed how important it was to the employees of our “gluten allergy “ and then we both ended up extremely sick. We never go back
Although they try to accommodate celiac, they don't quite understand cross contamination well.
I love 5 Guys but always have a little trepidation about how the GF order is passed back to the line. But this location is fantastic, was very clear it was allergy order and required change of gloves. Very friendly, highly recommend.
Yes
Changed their gloves, made the entire kitchen aware of "allergy order", offered a bowl or lettuce wrap, very friendly staff. By far, the best Five Guys I've been to.
Awesome. Been here countless times and have never had any issues. Great place to go!
Loved it. Daughter is GF, so I join her. We got the lettuce wrap burger and fries. it was great! The double patties is better then single this way. They also do a burger bowl if GF.
Use same oil to fry
No
Yes
Always a GF safe place and appreciate the knowledge of staff on cross contamination!
Great place to go! I have eaten here several times and never had an issue with burgers - get them in a lettuce wrap- or french fries. I have celiac and they take very good care of me.
excellent--had mine as a lettuce wtap and my husband had his in a bowl. They were very helpful.
Fries are gluten free (nothing but potatoes go into the fryer), and burgers are grilled on a separate cooktop and with separate, clearly marked utensils from buns. Burgers can be served lettuce-wrapped or in a bowl. Almost all shakes are GF (just not Oreo or Reese’s mix-ins), so you may be able to get away with asking the staff to wipe down the shake blender wand to avoid cross contact.
Staff is moderately aware of gluten and food allergies. They’re happy to answer questions about condiments and food prep methods.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
As long as you tell them you have an allergy they will change their gloves and you can eat the French fries too which is always hard to find when out
— Very
— Most/All
— Excellent
Every time my partner and I have been here, they communicate throughout the entire kitchen that they are making a burger with a gluten allergy. They use the same level of care whether they are busy or dead. Wonderful staff
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
I went in because I was recommended to get the burger without the bun and the fries. I have an intolerance to gluten but cross contamination is NOT an issue for me. I ordered and she asked if I wanted a lettuce wrap and I said yes. She then asked specifics on whether it was choice or allergy and I told her cross contamination was fine. They looked clean and the lady at the counter knew about cross contamination. Over all great experience. They was cleaning the tables as people left also. Which had been rare in fast food these days.
— Very
— Some
— Excellent
I recommend 5 guys! Order the burger in the bowl with no bun. I even got the fries! It’s the only fast food option around for me that I can find.
— Some
— Good