Five Guys

11 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu items: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

7741 Gateway Lane
Concord, NC 28027

Most Recent Reviews


Overall Rating

Review


My niece and myself have celiac and I stressed how important it was to the employees of our “gluten allergy “ and then we both ended up extremely sick. We never go back

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Although they try to accommodate celiac, they don't quite understand cross contamination well.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


I love 5 Guys but always have a little trepidation about how the GF order is passed back to the line. But this location is fantastic, was very clear it was allergy order and required change of gloves. Very friendly, highly recommend.

Celiac friendly?

Yes

Updated 7 years ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

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More Reviews


Overall Rating

Review


Changed their gloves, made the entire kitchen aware of "allergy order", offered a bowl or lettuce wrap, very friendly staff. By far, the best Five Guys I've been to.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Awesome. Been here countless times and have never had any issues. Great place to go!

Updated 8 years ago read full review

Overall Rating

Review


Loved it. Daughter is GF, so I join her. We got the lettuce wrap burger and fries. it was great! The double patties is better then single this way. They also do a burger bowl if GF.

Updated 8 years ago read full review

Overall Rating

Review


Use same oil to fry

Celiac friendly?

No

Updated 9 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Always a GF safe place and appreciate the knowledge of staff on cross contamination!

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Great place to go! I have eaten here several times and never had an issue with burgers - get them in a lettuce wrap- or french fries. I have celiac and they take very good care of me.

Updated 10 years ago read full review

Overall Rating

Review


excellent--had mine as a lettuce wtap and my husband had his in a bowl. They were very helpful.

Updated 11 years ago read full review

Reviews of this Chain

Asymptomatic Celiac

Overall Rating

Review


Fries are gluten free (nothing but potatoes go into the fryer), and burgers are grilled on a separate cooktop and with separate, clearly marked utensils from buns. Burgers can be served lettuce-wrapped or in a bowl. Almost all shakes are GF (just not Oreo or Reese’s mix-ins), so you may be able to get away with asking the staff to wipe down the shake blender wand to avoid cross contact.

Staff is moderately aware of gluten and food allergies. They’re happy to answer questions about condiments and food prep methods.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
Celiac

Overall Rating

Review


As long as you tell them you have an allergy they will change their gloves and you can eat the French fries too which is always hard to find when out

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Every time my partner and I have been here, they communicate throughout the entire kitchen that they are making a burger with a gluten allergy. They use the same level of care whether they are busy or dead. Wonderful staff

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


I went in because I was recommended to get the burger without the bun and the fries. I have an intolerance to gluten but cross contamination is NOT an issue for me. I ordered and she asked if I wanted a lettuce wrap and I said yes. She then asked specifics on whether it was choice or allergy and I told her cross contamination was fine. They looked clean and the lady at the counter knew about cross contamination. Over all great experience. They was cleaning the tables as people left also. Which had been rare in fast food these days.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I recommend 5 guys! Order the burger in the bowl with no bun. I even got the fries! It’s the only fast food option around for me that I can find.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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