Five Guys

11 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

7741 Gateway Lane
Concord, NC 28027

Most Recent Reviews


Overall Rating

Review


My niece and myself have celiac and I stressed how important it was to the employees of our “gluten allergy “ and then we both ended up extremely sick. We never go back

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Although they try to accommodate celiac, they don't quite understand cross contamination well.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


I love 5 Guys but always have a little trepidation about how the GF order is passed back to the line. But this location is fantastic, was very clear it was allergy order and required change of gloves. Very friendly, highly recommend.

Celiac friendly?

Yes

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

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More Reviews


Overall Rating

Review


Changed their gloves, made the entire kitchen aware of "allergy order", offered a bowl or lettuce wrap, very friendly staff. By far, the best Five Guys I've been to.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Awesome. Been here countless times and have never had any issues. Great place to go!

Updated 7 years ago read full review

Overall Rating

Review


Loved it. Daughter is GF, so I join her. We got the lettuce wrap burger and fries. it was great! The double patties is better then single this way. They also do a burger bowl if GF.

Updated 7 years ago read full review

Overall Rating

Review


Use same oil to fry

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Always a GF safe place and appreciate the knowledge of staff on cross contamination!

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Great place to go! I have eaten here several times and never had an issue with burgers - get them in a lettuce wrap- or french fries. I have celiac and they take very good care of me.

Updated 9 years ago read full review

Overall Rating

Review


excellent--had mine as a lettuce wtap and my husband had his in a bowl. They were very helpful.

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout

Overall Rating

Review


I appreciate that they always ask if my lettuce wrapped order is an allergy. Fries are the only thing in the fryer, so no worries about cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Wheat Allergy

Overall Rating

Review


I’ve gone three times in two months and it’s been great every time. I tell them “allergy warning, I have celiac’s”. I order mine on lettuce (they do a really great job at wrapping the burger in lettuce), with everything on it. I then inform them that my spouse would like a normal bacon burger on a bun. The staff has always reassured me and I hear them tell each other “allergy!” while cooking. They’ve always put my burger in a different bag marked “***ALLERGY***” and there was a red sticker on the tin foil of my burger.

If you’ve never been to a Five Guys, they have a very limited menu of just burgers (bacon, cheese, or plain) in three sizes, French fries (plain or Cajun), and milkshakes.

The only gluten items on the menu are the buns and malt. The chocolate shakes do not automatically come malted, so there’s never been a worry for me there.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
Celiac

Overall Rating

Review


I only get the fries here. They are amazing

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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