Five Guys

4 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported gluten-free menu items: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

91-5431 Kapolei Pkwy
Kapolei, HI 96707

Most Recent Reviews


2 years ago

Have eaten here 3 times recently and have been fine. Told them I had celiacs disease, they said the fries are the only thing in the fryer. I got a lettuce wrap. The first time I went I asked for them to change gloves but forgot the other times 😬 have felt fine every time though.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
5 years ago
Safety
Celiac
6 years ago

Despite people on the mainland telling me that Five Guys is reliable for GF options, I was told that NOTHING in the restaurant is gluten free. Repeatedly, on a couple of different visits, and even asking for manager confirmation. They we're emphatic that nothing was safe for me. However, I decided to risk trying the fries because it didn't seem they had any ingredients with gluten and were in their own fryer, and I did not have any reaction (I've had them three times since). Besides, the peanuts and certain sodas are gluten free too. Cross contamination can always be an issue since they have buns in the building, but I think that risk could be minimized if the staff are willing to take a few precautions.

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

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More Reviews


Symptomatic Celiac
8 years ago

They use peanut oil for those with nut allergies; they offer complementary in-shell peanuts and ask you not to take them outside. Buns are toasted on its own separate grill so no cross over. Burgers are doubled and fries are okay. You should say you are gluten intolerant. They will offer lettuce wrap in lieu of no bun. Ordered "all the way" and didn't have a reaction to condiments/toppings. Did not put GF friendly but they will accommodate GF as much as possible.

Reviews of this Chain

Symptomatic Celiac
4 days ago

I eat at five guys constantly as they are always careful with my allergy. For the first time ever at a five guys I got glutened at this one. I didn’t eat the mayonnaise cause it had obviously been scooped out of a container that had gluten in it and put into a ramekin. I guess the other condiments were also cross contaminated as I became very sick. They might be good sometimes but this crew did not take it seriously.

Safety
Taste
Variety
Safety Features
  • — Dedicated fryer
Celiac
5 days ago

Dedicated fryer and lettuce wrapped burgers. Staff was informed and helpful.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Fries
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
6 days ago

Had an entire procedure, changed gloves, and assured me they follow allergy/gluten guidelines seriously. Fries are entirely gluten free and have their own fryer! Got an iceberg bun and it was juicy and delicious. Always nice to find a fast food option that’s safe. Did not get sick! Would recommend.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Fries
Symptomatic Celiac
6 days ago

I eat here all the time and they take allergies very seriously. Gloves change and gluten free fryer!

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Fries
Safety Features
  • — Dedicated fryer
6 days ago

Let them know we had an “allergy” and they were great about changing gloves and preparing ours not on the same counter.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Fries
Safety Features
  • — Dedicated fryer

More Info