83% of 6 votes say it's Celiac friendly

1914 North Roan Street #101, Johnson City, TN 37601 Directions

Top Reviews


Celiac
2 weeks ago
Celiac friendly

Love coming here! I get mine in a bowl because the wrap can get messy fast! But, never have had any problems! Always feel very safe when they scream to everyone that mine is an allergy!

Celiac
1 month ago
Celiac friendly

Bring your own bun or get lettuce wrapped. They let everyone handling food know that the bunless burger was for someone with an allergy. I asked her to bag it separately which she did. Only other thing I would ask next time is to bag the fries separately from the burgers with buns when sharing fries with gluten eaters. Great burger and fries. No problem with taking direction from people concerned with gluten.

Celiac
1 year ago

Got super sick but I think the employee contaminated me so I may try again one day

Gluten Free Features

  • Allergen List
  • Burgers
  • Celiac Friendly
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

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More Reviews


Celiac
1 year ago
Celiac friendly

Eat here often and have never had a reaction. Lettuce burger and fries 😊

3 years ago

I had the fries here and when asked for gluten free the fries were promptly made, but I felt a bit sick afterwards. I don't usually feel sick after eating here as a Celiac.

3 years ago

I was very impressed that the cashier asked if they needed to change their gloves. They asked if I had an allergy or if I chose to just go bun-less. Very nice!

Celiac
4 years ago

I had always loved 5 guys before I was diagnosed with Celiac disease and probably still would. However, the cheese they put on their burgers is American and is not gf. I ordered this and had someone deliver it only too later realize that I forgot thow ask about the cheese. SO the low rating is partially MY fault but I did tell the girl who took my order that I needed it to be gf. She seemed to have no idea what I was talking about. That isn't really shocking considering that most off the population doesn't know about GF but being that they were listed on this site I thought maybe the staff had been trained. If they are someone had an off day, which left me hungry and sorry I had taken the chance. I gave 3 stars because either the fries are awesome.

Celiac
6 years ago
Celiac friendly

never had a problem here. they have some great fries!

Reviews of this Chain

Celiac
15 hours ago
Celiac friendly

They have been very careful lately about changing gloves and now know me when they see me since there is literally no where else to grab a quick bite to eat! When we ate there the cashier relayed allergy to the cook and we got 2 burger bowls and one fry and we feel good after!

Celiac
22 hours ago

Knowledgeable about gf and food was good and settled well!

Celiac
4 days ago
Not celiac friendly

They used to work really hard to keep cross-contamination to a minimum. They have stopped caring now. The last three times I have gone (yes I keep trying because I love their food stupid me, but not any more) I have watched them touch the buns and then touch the lettuce that I needed for my lettuce wrap. Twice I threw the food away. I should have thrown it away all three times.

Celiac
4 days ago
Celiac friendly

Staff immediately yelled “GLUTEN ALLERGY!” to the kitchen when I ordered. Had a cheeseburger on a lettuce wrap & fries. I’ve never had a reaction to their fries — the staff changed their gloves and used a scooper for the fries, not their hands. And the only person who touched my burger did not handle any buns etc.

1 week ago
Celiac friendly

Super friendly employees and manager! Friendliest restaurant we’ve been to in years. Will definitely go back the next time we’re in Cheyenne! Thanks, 5 Guys!!!

Celiac
2 weeks ago
Celiac friendly

Gluten free if you order without the bun

Celiac
2 weeks ago
Celiac friendly

They have the best lettuce wrapped burgers! And all of their dryers are gluten free so I don’t have to worry about my fries!

Celiac
2 weeks ago
Celiac friendly

They always yell out “Allergy!” or “Gluten allergy!” when I order. Best option for safe, gluten free food at the Atlanta airport, in my opinion, and I travel through here a lot. They also have breakfast. Locations at the C and D Terminals.

Celiac
2 weeks ago
Celiac friendly

Staff is happy to change gloves to avoid cross contamination.

Celiac
2 weeks ago
Celiac friendly

Eat here often with no issues. They were very good with making sure our food was not contaminated. Great job.

Celiac
3 weeks ago
Celiac friendly

My 7 year old daughter has celiac and we have gotten food from Five Guys multiple times in the past month and their fries are GF and have never made my daughter sick.

3 weeks ago
Celiac friendly

Great fries and a decent burger bowl. I eat here a lot because it’s the only GF place near the lake. Have never gotten sick.

Celiac
3 weeks ago
Celiac friendly

Very knowledgeable of gluten allergy’s and cross contamination. I have Celiacs and never get sick at this location 😃

Celiac
3 weeks ago

I just had some fries. They don’t have a bun for anything and I didn’t get the impression they were very knowledgeable about gluten.

Celiac
3 weeks ago

No gluten free milkshakes. Not sure how safe

Celiac
3 weeks ago
Celiac friendly

The staff was extremely nice and accommodating, they made my order very well and they deserve good rating!

Celiac
3 weeks ago

No GF bun. Your choices are lettuce wraps or put your burger/sandwich middle in a bowl.

Not celiac
3 weeks ago

They don’t have GF buns but they have a lettuce wrap option you can do for your burgers. They also take extra precaution and switch gloves.

Celiac
3 weeks ago
Celiac friendly

This is my go-to when I want a burger and fries. They yell out that there is an allergy and I watch them make my food like a hawk. I’ve been here a dozen of times and never gotten sick.

Celiac
4 weeks ago
Celiac friendly

The staff was super knowledgeable about celiac and I felt 100% safe fee eating at this location. One employee prepared my meal, used fresh lettuce that she brought out from the back and even made fresh fries. Great experience, highly recommend!

Celiac
4 weeks ago
Celiac friendly

The staff takes gluten allergies very seriously. You can choose to have your burger wrapped in lettuce or just in a bowl. Also since all they fry are fries the fryer is GF!

Celiac
1 month ago
Not celiac friendly

I was very sick within the hour after eating here. I informed them it was for an allergy but it wasn’t taken very seriously. Do not recommend.

Celiac
1 month ago
Celiac friendly

Celiac safe. Gluten free fries! No GF bun, but will wrap in lettuce or serve in bowl.

1 month ago
Celiac friendly

I’ve eaten here twice a week for the past month (gross I know) but I never get sick. When I request a lettuce wrap they ask me if it is an allergy (yes) and they are extremely careful and friendly. Love 5 guys.

Celiac
1 month ago
Celiac friendly

Staff does a great job with gluten free no matter how busy they are, and they do it with a smile which makes such a difference for me. I know it’s hard to accommodate us but they make me feel so normal! I usually get a burger bowl with whatever toppings, and fries. The fries are the only thing that go into the fryer and they use peanut oil.

Celiac
1 month ago
Celiac friendly

They always ask if I have an allergy when I order bunless. They demonstrate a knowledge of cross contamination and change gloves. I’ve never had a bad experience at Five Guys.

Celiac
1 month ago
Celiac friendly

While the young lady taking the order didn’t fully under gluten free, she did a great job telling the cooking staff. The cooks were extra careful and prepared my hamburger with a lettuce wrap.

Celiac
1 month ago
Celiac friendly

Lettuce wrap burger was AMAZING!!!!

Celiac
1 month ago
Celiac friendly

They do a really great job with allergies here. They clean the entire work space before. I have eaten here several times and get the same treatment every time.

1 month ago

They always change their gloves when preparing my burger with a lettuce wrap. I wish they had buns, but they're good without. Their fries always make me happy & aren't fried with other foods.

Celiac
1 month ago

The staff rolled their eyes when I asked ONE of them (the one that was going to handle my order. At least you can see what’s going on back there to ensure your food doesn’t get contaminated. There was no one in line behind me either so I didn’t feel bad. I’m not sure how I’d feel about them preparing a bun less burger for me but at least the fries are safe.

1 month ago

The staff was both knowledgeable and very helpful.

Celiac
1 month ago
Celiac friendly

Every time we go there, they’re always very careful about the cross contamination after I tell them I have Celiac. Never had a reaction there, and the food is always great!

Celiac
1 month ago
Celiac friendly

I’ve been to this location several times and have never gotten sick. These guys are great!

Celiac
1 month ago
Celiac friendly

Always depend on Five Guys...for safe, GF options. According to guidelines, fries never come in contact with bread/gluten. Rolls are toasted on separate grill.... advise them of gluten allergy and this location took great care,..thank you!!

Celiac
1 month ago

No issues with gluten with the fries here so far. I haven’t had the chance to try the burgers at this location, but other locations have been hit or miss with cross contamination so just be careful.

Celiac
1 month ago
Celiac friendly

To go burger and fries were great. Bunless burger was delicious!

1 month ago
Celiac friendly

So good! They are pretty knowledgeable for a chain!

Celiac
1 month ago
Celiac friendly

They were very consciencious! Listened, changed their gloves, kept meal with one preparer AND cleaned my table off. Lettuce wrap was truly superb and stayed together.

Celiac
1 month ago
Not celiac friendly

I’ve been to MANY different five guys restaurants. This is the first time it’s made me sick - despite telling them it’s an allergy, I’m very sensitive, make sure you change gloves, etc. Food tasted great but my guts will be recovering for the next month. Go to the one in Eugene instead.

Celiac
1 month ago
Celiac friendly

Fries, yumm! One person was new, but fetched the ingredients list for allergens. Another stepped in to confirm. He changed gloves before scooping up my fries. I thanked him and he felt good about it,too. 😊 Thank you Five Guys! And team.

Celiac
1 month ago
Celiac friendly

Very reliable, staff are well aware of celiac and change their gloves. You can get a lettuce bun or a burger bowl, both are great

Celiac
1 month ago
Celiac friendly

If you love great fries with your burger, Five Guys is the place to go. They do not currently have a GF bun option but you can get your burger in a lettuce wrap or on a bed of lettuce as a bowl. They only cook russet fries in their fryer so there is no cross contamination from breaded products - and they serve huge portions. Let them know you have a gluten allergy when ordering and request special handling. I love their choose-your-options custom soft drink dispenser. Just a note for all Five Guys locations, they have free shelled peanuts in open containers and use peanut oil for their fries so if you have a peanut allergy, they are not a safe space for you.

Celiac
1 month ago

I was there last June and got glutened by their fries 😕

1 month ago

I go here for burgers. Just get it wrapped in lettuce. The fries are amazing too and GF. They always cater to allergies.

Celiac
1 month ago
Celiac friendly

As a celiac, I get a cheeseburger on a lettuce bun, and their fries. Staff always asks if I need special preparation with new gloves, etc which I find comforting. Have never been glutened after eating here.

Celiac
1 month ago
Celiac friendly

Good for a fast food burger and fries. They are careful about cross-contamination.

Celiac
1 month ago
Celiac friendly

This is one of the better five guys I've been to. The shift manager reminds employees to change gloves and not touch other orders until mine was completed. I never usually have a problem but another location closer to the strip gave me a lettuce wrap with bun crumbs all over it (they fixed it and were nice about it, but I had to explain CC to them). I usually order a burger with lettuce wrap and Cajun fries. Love that five guys is always available as a safe option when travelling

Celiac
1 month ago
Celiac friendly

Staff is knowledgeable. Fries are only thing fried. The staff is always nice and the food is always hot and never have had any symptoms following.

Celiac
2 months ago
Celiac friendly

The staff was knowledgeable, restaurant was clean and they had great communication about my daughter’s celiac disease. We told them she had a Gluten allergy and she has eaten successfully here twice now!

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