Five Guys
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Celiac
6 months ago
I ate at this place and dont feel the cashier passed on my allergy to the cooks. I quickly became ill and would not revisted this establishment. This establishment is not celiac friendly, but that doesnt discredit other locations.
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Celiac
3 years ago
Celiac friendly This is the only Five Guys I have ever gone to. And I have gone with my son (who is also celiac) and my daughter (who is not) several times. Not only are they always careful about separating and putting on new gloves regarding our orders, they are super friendly. I don't know what they use for their training or hiring practices, but more places should adopt them. Never had a cc issue, always top notch customer service, and delicious food to boot. Worth the price. Really love these guys.
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Celiac
2 days agoCeliac friendly 5015 Hinkleville Rd, Paducah, KY 42001
We didn’t like the food but I didn’t get sick! They were pretty knowledgeable on protocol to prevent cross contamination!
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Celiac
3 days agoCeliac friendly 3860 McKinley Pkwy, Hamburg, NY 14219
They knew what to do - glove changes, separate bag for the gluten vs the gluten free items and amazing fries with gluten free fryer
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Celiac
4 days ago
Not celiac friendly 10 N Sullivan Rd, Spokane, WA 99223
I ordered a burger bowl with mayo and ketchup. Staff took precautions as much as they could. They scooped the mayo and ketchup into a container but took a bite into the mayo and quickly found crumbs. Instant cross contamination and symptoms surely started within 2 hrs. I won't be going back. 😰
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Not celiac
6 days agoCeliac friendly 2544 S. Adams Rd., Rochester, MI 48309
Dedicated fryer. Ask if it's an allergy or preference. Eaten here numerous times with no issues
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Celiac
1 week ago25-455 Horace Harding Expwy., New York, NY 11362
If you ask for no bun they almost always ask you if you have an allergy. If not tell them and they seem happy to change gloves and be careful. Fries are only thing that go in fryer.
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Celiac
1 week ago9330 76th St, Pleasant Prairie, WI 53158
No thank you. My "gluton free" burger came on a regular roll. Great fries, good shake, and high price did not work for m
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1 week ago
1015 Ocean Beach Highway, Longview, WA 98632
No GF buns but the lettuce wraps are delicious!! & with the only gluten being buns & some milkshake toppings crosscontamination is not a big threat.
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Celiac
1 week agoCeliac friendly 225 Palm Bay Road, Suite #182, Melbourne, FL 32904
The person who took my order clearly communicated to their staff that my order was for an wheat allergy. This happen more than once to ensure I did not receive any CC. They all changed gloves and took precautions. Burgers are cooked separately from the buns. Fries are the only item in the fryer, so no CC there. I got the burger bowl and small fry, it was cooked perfectly and tasted great.
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Celiac
1 week agoCeliac friendly 2240 NW 19th Street, #900, Boca Raton, FL 33431
Best fries that are gluten free
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Celiac
1 week agoCeliac friendly 3151 Route 9 South, Rio Grande, NJ 08242
I’ve eaten here many times however yesterday I paid close attention and noticed that the employee preparing my lettuce wrap changed her gloves and everything. It’s impressive to me that five guys can get it right and not 5 star restaurants... thank you Five Guys!
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Not celiac
1 week ago3601 North Blvd, Alexandria, LA 71301
They always do a good job following precautions when I specify a gluten sensitivity. They can do a no bun bowl for bugers and dogs.
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Celiac
2 weeks agoCeliac friendly 1001 West Interstate Avenue, Bismarck, ND 58503
Like all five guys locations I've been to, this one takes Celiac seriously. Tell them it's for an allergy, they use a special grill and take all the precautions. Five guys is a lifesaver when traveling.
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Celiac
2 weeks ago
Not celiac friendly 73-25 Woodhaven Boulevard, New York, NY 11385
Usually five guys is one of my go to spots for gluten free burgers. But this place is far too busy for me to come back. Amazingly I did not get sick and they did a good job trying to keep my burger gluten free. But with the sheer volume of orders they have at this location the risk of cross contamination is very very high. Their prep table was by far the messiest I have seen at a five guys and there were crumbs every where. Nothing against this location, but the risk is too high here.
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Celiac
2 weeks agoCeliac friendly 2501 Wabash Ave, Springfield, IL 62704
The burger in a bowl is always good.
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Celiac
2 weeks agoCeliac friendly I have eaten here more times than I should admit. They are very knowledgeable and careful. Fries are cooked in a dedicated fryer. I am VERY sensitive, and I have never gotten sick from eating at this location.
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Celiac
2 weeks ago7100 Foundry Row, West Chester Township, OH 45069
My initial impression was good because the person who waited on me was attentive to my needs ... although she kept referring back to peanuts (not peanut cross-contamination on grill), but referenced the allergen list with me and clearly talked about gluten, then. She told the person preparing my fries and burger wrap about the need to change gloves, etc., and she washed down the prep area. So, I felt comfortable enough for my first Five Guys meal.The guy who prepared my food, however, screwed it up. Everything was fine until he started making someone else’s burger while waiting for mine to be done. He picked up that person’s bun to put on condiments. Without changing gloves, he picked up cheese, put a slice on my burger, then brought it to my wrap. When I said I can’t eat that because he didn’t change his gloves before touching the cheese, HE ARGUED WITH ME, insisting he had changed his gloves. I replied he didn’t; he argued with me AGAIN. He had changed his gloves earlier, but NOT after touching the bun before touching my cheese.I’d waited a while for the burger because they grill them fresh, and I was so hungry ... but I was not going to wait that long again and have to watch this belligerent kid like a hawk to be sure he got it right the second time. I asked for my money back. The only saving grace is that the lady who waited on me and the manager were apologetic and refunded my money without issue, and said they would have a talk with the person who prepared my food,I’m glad I was watching, so I didn’t eat the wrap and then get sick. I may try Five Guys again in the future, but probably not this location.I’m not marking this location as unsafe, but as not sure, because from what I’ve heard of Five Guys in general, they are a place we Celiacs can eat. I’d just say to WATCH them, so you know they’re keeping you safe during prep.PS - no GF buns at this location.
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Celiac
2 weeks ago313 Houston St, Fort Worth, TX 76102
We’re not familiar with gluten free and took a while for them to understand what I was wanting, but with better training and more GF patrons, they’ll be alright.
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Celiac
3 weeks ago575 Laval Dr, Oshawa, ON L1J 6X2, Canada
I've been to other Five Guys but this location needs to do some work training their staff to be more aware of allergies and ingredients. When I went there, I asked the girl at the counter if the fries were gluten free (I know they are but I still always ask) and she said No. I asked why and she said because they are cooked in peanut oil. 🤷🏻♀️I thought maybe she didn't hear me so I corrected and said, I was asking about gluten. She was rude and responded 'I know what you said, they're not gluten free'.So I obviously left without eating ... and still knowing that they most likely were safe to eat! It's important to train all staff properly to avoid instances like this.
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Celiac
3 weeks agoCeliac friendly 1359 Riverstone Plaza, Ste. 100, Canton, GA 30114
Love Five Guys!! One of the very few places where I can indulge in French fries, which are made in a dedicated fryer. As they don’t offer any other fried food but the fries, there’s no chance of contaminated oil being used. Though they don’t offer GF buns, burgers can be ordered in a lettuce wrap. Cashier always asks if it’s a preference or an allergy when ordering without a bun, and kitchen staff takes precautions accordingly.
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Celiac
3 weeks agoCeliac friendly 915-A Playa Ave, Sand City, CA 93955
Get your burger lettuce-wrapped and you’re good to go! Fries are GF (so is the bacon!).
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Celiac
3 weeks agoCeliac friendly GF burger served on a tray or in a lettuce wrap; knowledgeable personnel, the fries are GF too!
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Celiac
3 weeks ago3117 S McKenzie St, Foley, AL 36535
i told the cashier that i just wanted french fries and that i had a gluten allergy (people seem to take gluten "allergy" more serious than "celiac disease") and she turned around and yelled "GLUTEN ALLERGY!!!" to the kitchen and it was so embarrassing the entire place was looking at me. and i'm almost positive they didn't change gloves or anything.
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Celiac
3 weeks agoGreat in a pinch. They offer lettuce wraps instead of buns.
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Celiac
3 weeks agoCeliac friendly 1223 Commonwealth Avenue, Boston, MA 02134
Really really good french fries
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Celiac
3 weeks agoCeliac friendly 701 N. Milwaukee Ave, Vernon Hills, IL 60061
Dedicated fryer for French fries. Simply the best fries around. No GF buns but still a tasty burger without one.
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Not celiac
3 weeks ago6095 US-98, Hattiesburg, MS 39402
Five Guys has become a place I can count on. When I ordered the lettuce wrap I was asked if it was allergies or a preference. When I said allergy, he turned around and loudly announced to the kitchen that the lettuce was for an allergy. It’s expensive but it’s usually safe from gluten.
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4 weeks agoCeliac friendly 19574 Molalla Ave., Oregon City, OR 97045
The best fast food in the business. I eat there often and have never gotten sick.
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Celiac
1 month ago8240 Preston Road, Plano, TX 75024
Staff was helpful. Fries are GF, only thing fried in the fryer. Burgers can be wrapped in lettuce. Will change gloves to prepare gf meal
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Celiac
1 month agoCeliac friendly 3266 Gateway Street, Springfield, OR 97477
Never had an issue with reactions.
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Not celiac
1 month agoCeliac friendly 622 George Washington Hwy, Lincoln, RI 02865
I eat here all the time. The manager makes sure to change gloves before touching my lettuce wrap and watches my burger down the line. Only fries go in the fryer so these are safe also.
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Celiac
1 month ago864 West Street Road, Warminster, PA 18974
Staff was knowledgeable about cross contamination and they have separate grills for buns and patties, but the staff still used the same spatulas and gloves to handle our order and other people’s buns.
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Celiac
1 month agoNot celiac friendly 104 Providence Highway, Walpole, MA 02081
They lie to you online. There gluten free options are really limited and the entire time they cross contaminated my food. Did not feel safe eating there
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Celiac
1 month ago12025 Metcalf Avenue, Overland Park, KS 66213
The staff was extremely knowledgeable and helpful. They changed their gloves each time they touched my daughters food and even thought to bag her French fries separately. It was a very positive experience for my family.
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Celiac
1 month agoCeliac friendly 1203 S. Croatan Highway, Kill Devil Hills, NC 27948
Ate here on vacation without any reaction. Ask for lettuce wrapped hamburger. Fries are a-ok to eat since nothing else goes in fryer.
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Celiac
1 month agoNot celiac friendly 2944 Main St, Glastonbury, CT 06033
I've been to 5 Guys many times, in other locations. I've always stood by and watched my food get made and have had to ask them to redo things if I saw them forget to change their gloves. Today, I went to this 5 guys. I only ordered a Little Fry. Told them I had Celiac and to make sure they know. Well I've been in pain / committing / diarrhea for the last 4 hours. This is my Gluten reaction. The only thing that I can tie this to is the fries.
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Celiac
1 month agoNot celiac friendly 601 Veteran's Highway, Hauppauge, NY 11788
Not Celiac Friendly! Cooks on the line insisted they pulled fresh everything but we watched them and they never put a fresh patty on the grill after they changed their gloves! And they didn't pull fresh bacon instead they shook up the bacon holder that was there and pulled from it. When we tried to tell them that's not safe the entire cooking line caught an attitude. And this was after we had spent $75 in food there! Not going back ever!
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1 month agoCeliac friendly 2883 Oneida Street, Unit 300, Ashwaubenon, WI 54304
This place is expensive but as a treat I love to order from here. They seem to be super accommodating to GF and I have never gotten sick from their food. I like to order a burger in a bowl and then bring it home and put it on my own GF bun. Love that the fries are GF too!
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Celiac
1 month ago5353 Almaden Expy, San Jose, CA 95118
The staff were told we had a need for gluten free. The cashier responded back that we meant allergy and that did the trick. The cooks were very careful with changing gloves and not handling anything that would contaminate. They cook their buns on a separate part of the grill and used clean utensils to prepare the meat. Fries are dedicated fryer, so no concerns there. Both daughters have celiac and definitely react when contaminated. Very pleased and will definitely return.
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Celiac
1 month agoCeliac friendly 6000 N Terminal Parkway, Atlanta, GA 30320
Located at C41. No issues with celiac.
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Celiac
1 month ago1442 E Hillside Dr, Broken Arrow, OK 74012
The fries are absolutely gf because that's all they use the fryer for. Order a lettuce wrap burger, tell them you have an allergy, and you'll be fine. ***However: Their pump-style ketchup might have gluten. Use their available Heinz ketchup packets to be on the safe side.
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Celiac
1 month agoCeliac friendly 6546 Jericho Turnpike, Commack, NY 11725
I stop by this particular Five Guys all the time. As soon as I tell them I have a gluten allergy they usually seem to be familiar. You can ask them to change gloves. NO gf buns, however, fries are gluten free! I usually get my burger wrapped in lettuce. Only complaint is that fries can become soggy fairly quickly. Still, overall this five guys is a great option to grab a bite to eat!
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Celiac
1 month agoNot celiac friendly 6410 N. Point Parkway, Alpharetta, GA 30022
Ate here twice, the second time I was literally sick for 7 days. I am done with Five Guys
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Celiac
1 month agoCeliac friendly 20 Rosebrook Pl, Wareham, MA 02571
Fast food before going over the bridge to the Cape. Fries and burgers are GF like the rest of the chain.
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Celiac
1 month agoCeliac friendly 175 W. Bay St., Savannah, GA 31401
Closed for renovations until sometime in August
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Celiac
1 month agoCeliac friendly 1002 N Meridian Ave, Puyallup, WA 98371
Great service. Well educated staff
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Not celiac
1 month ago4510 S Broadway Ave, Tyler, TX 75703
Burger was just OK. Bland. I went here excited about getting to have a real burger. Little did I realize that I needed to bring my own bread or I’d have to get it in a bowl or a lettuce wrap. -Sonic does that for me, so nothing spectacular for me here. Fries were amazing!! However, I do not feel that a bacon burger -no cheese and fries with a regular drink was worth over $13.
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Celiac
1 month agoCeliac friendly 3117 S McKenzie St, Foley, AL 36535
While the person taking our order politely asked me to repeat myself when I said “gluten allergy (I know celiac isn’t an allergy, it’s just easier to say sometimes),” another person nodded knowingly and started changing his gloves. He took charge and made sure the other workers knew what to do. He bagged my daughter’s burger separately, the fries in their own bag, and burgers with buns on their own. It was a great experience; the food was yummy and we felt safe. My daughter didn’t have any reaction.
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Celiac
1 month ago993 Fir St, Sherwood Park, AB T8A 4M2, Canada T8A 4M2
I would give this a zero stars. But I can't. I did watch as the the chef use the same gloves to handle all the Buns the cheese and the burgers on the grill there is absolutely no way that this is not fully cross-contaminated food. Needless to say I didn't stop to eat here, I was hopeful as I walked in but once I saw that, I just turned around and left.
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Not celiac
1 month agoNot celiac friendly 993 Fir St, Sherwood Park, AB T8A 4M2, Canada T8A 4M2
We watched as a cross-contaminated everything. Didn't change gloves to serve one food to the other.
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Celiac
1 month agoCeliac friendly 2300 S. Parker Rd, Aurora, CO 80231
Manager made sure our food stayed Uncontaminated Be sure to specify celiac, they have gluten preference and gluten “allergy”. Lifesaver when we were traveling on a Sunday.
Gluten-Free Features
- Burgers
- Celiac Friendly
- Fries
Categories
- Fast Food
- Kid Friendly
- Lunch
- Takeout
| Monday | 11 am - 10 pm |
| Tuesday | 11 am - 10 pm |
| Wednesday | 11 am - 10 pm |
| Thursday | 11 am - 10 pm |
| Friday | 11 am - 10 pm |
| Saturday | 11 am - 10 pm |
| Sunday | 11 am - 10 pm |
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