This is the only Five Guys I have ever gone to. And I have gone with my son (who is also celiac) and my daughter (who is not) several times. Not only are they always careful about separating and putting on new gloves regarding our orders, they are super friendly. I don't know what they use for their training or hiring practices, but more places should adopt them. Never had a cc issue, always top notch customer service, and delicious food to boot. Worth the price. Really love these guys.
The employee at the registered spoke very knowledgeably about GF celiac safety. She immediately explained their safety practices. They have a dedicated grill for buns and the fryer is only for fresh cut potatoes. They offered a bowl or a lettuce wrap in place of the bun. They cleaned a separate prep space and their hands and changed gloves. The order slip/receipt was marked “ALLERGY”, the meal was bagged separately. They called out “Allergy” multiple times to the staff touching food.