The lettuce wrap was pretty useless because it was one piece of lettuce, but I am grateful they have this option for those who are gluten free. Shakes are not gluten free.
— Somewhat
— Some
— Excellent
Explained that I have celiac and asked what precautions are taken everyone changed their gloves and washed their hands before touching my food (including the cook!!) Food was kept separate from all gluten breading and fries were good!!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Asked for a bowl/and told them that my son has celiac. I watched as the person preparing my sons burger bowl handled multiple buns and put the container on a very dirty counter. I asked them to please remake, with new gloves as the cross contamination would make him sick. I got an eye roll and major attitude from her.
— Not at all
— Some
— Average
The staff was extremely knowledgeable on celiac. When I asked if I could have my burger wrapped in lettuce they asked if it was for an allergy when I told them yes they changed their gloves and I heard with my own ears them ask twice if “this burger was for the gluten allergy” I was extremely impressed. Will be returning
Yes
Yes
Super friendly, I will take my gluten free business there again. I didn't feel deprived at all, love it!
Yes
Five Guys, Five Stars! Best burger and fries I've had in 20 years! They have two great GF options for your burger to order...in a lettuce wrap or in a "bowl" where your burger is served over your fixin's from lettuce and tomato to grilled onions and mushrooms! The staff at the Chester Five Guys were super friendly and patient with a newbie like me and the place was very clean. The only downside was I ate waaaaay too many fries!
No
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I appreciate that they always ask if my lettuce wrapped order is an allergy. Fries are the only thing in the fryer, so no worries about cross contamination.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
I’ve gone three times in two months and it’s been great every time. I tell them “allergy warning, I have celiac’s”. I order mine on lettuce (they do a really great job at wrapping the burger in lettuce), with everything on it.
I then inform them that my spouse would like a normal bacon burger on a bun. The staff has always reassured me and I hear them tell each other “allergy!” while cooking. They’ve always put my burger in a different bag marked “***ALLERGY***” and there was a red sticker on the tin foil of my burger.
If you’ve never been to a Five Guys, they have a very limited menu of just burgers (bacon, cheese, or plain) in three sizes, French fries (plain or Cajun), and milkshakes.
The only gluten items on the menu are the buns and malt. The chocolate shakes do not automatically come malted, so there’s never been a worry for me there.
— Very
— Excellent
I only get the fries here. They are amazing
— Very
— Not Much
— Excellent