Staff was very responsive towards my request, I did have to explain which is totally normal, and the man taking my order had yelled out to everyone to clean their hands and change gloves which was very nice. Everything was great, I did have a small reaction but I think it was a cross contamination between my husbands and my food. Overall I’d love to eat there again š
Yes
This is one of the better five guys I've been to. The shift manager reminds employees to change gloves and not touch other orders until mine was completed. I never usually have a problem but another location closer to the strip gave me a lettuce wrap with bun crumbs all over it (they fixed it and were nice about it, but I had to explain CC to them). I usually order a burger with lettuce wrap and Cajun fries. Love that five guys is always available as a safe option when travelling
Yes
At first the server was unsure about a gluten allergy, so he grabbed a more experienced worker to talk to me. That man was so kind and explained their allergy protocol to me very well. He took the time to explain how everything is prepared and gave me an ingredient list/allergy menu to look at as well! They also have an allergy button at the register and take the proper precautions; changing gloves and separate from other meals etc.
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I appreciate that they always ask if my lettuce wrapped order is an allergy. Fries are the only thing in the fryer, so no worries about cross contamination.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
I’ve gone three times in two months and it’s been great every time. I tell them “allergy warning, I have celiac’s”. I order mine on lettuce (they do a really great job at wrapping the burger in lettuce), with everything on it.
I then inform them that my spouse would like a normal bacon burger on a bun. The staff has always reassured me and I hear them tell each other “allergy!” while cooking. They’ve always put my burger in a different bag marked “***ALLERGY***” and there was a red sticker on the tin foil of my burger.
If you’ve never been to a Five Guys, they have a very limited menu of just burgers (bacon, cheese, or plain) in three sizes, French fries (plain or Cajun), and milkshakes.
The only gluten items on the menu are the buns and malt. The chocolate shakes do not automatically come malted, so there’s never been a worry for me there.
— Very
— Excellent
I only get the fries here. They are amazing
— Very
— Not Much
— Excellent