Don’t get me wrong I love five guys, but I would appreciate if they could use gluten free buns, sometimes I don’t want a lettuce burger. But either than that food is great!!
I have celiac disease and am extremely sensitive to cross contamination. I've eaten at several locations and have never gotten sick.
Great fast food option. Burgers and fries are yummy but I especially appreciate the "allergy" awareness and automatic changing of the gloves!
I have to give 5 stars because they are so tasty. lol! Everyone knows what I am talking about! The french fries are in a dedicated fryer. The only thing I wonder is why they fry them in peanut oil when there are so many people with peanut allergies? Either way, it is very good! They will ask you right off "Do you have an allergy?" So they will know how to handle your food. Then they will yell back "allergy!" and everyone changes their gloves! :D That is what I am talking about! They GET IT!
Great fast food option for a celiac. They always take care with my order. The fries are awesome. I always get a burger with no bun. The only thing that would make them better is rolling out a gluten free bun.
I was diagnosed 2 1/2 months ago and seriously missed fast food french fries! I was thrilled their fries are GF and they take special care of your burger! they not only put it in a bowl but put in a different bag from my husband's burger on a bun! (No GF bun available but a friend's son took his own with no problem)
My husband told the person at the register we had a gluten allergy on two of the burgers we ordered. They always put them in a separate bag. When my husband got home all the burgers were in one bag and mine had cheese even after my husband said no dairy. I called the manager Avery and he said “sorry, we are so busy “ He offered to remake it, but living 20 minutes away, we just threw it in the trash. So disappointed. The places I xan safely eat at are becoming less and less. Not sure why management doesn’t take an extra 10 minutes to train employees. Grrrrr.
— Not at all
— Below Average
We have ordered here before and thought it was somewhat safe. Tonight we had a horrible experience. My husband went in to order and pick up. He told the person at the register that the burger was to be gf and df because his wife has an allergy. They always put mine in a separate bag because of this. He came home with one bag, and mine had cheese on it. Also touching the other burgers that had buns. When I called and talked to Avery the manger, he said “sorry we are busy” Wow!!! I will never go back in there again. Very disappointed.
He did offer to remake, but we live 20 minutes away.
— Not very
my lettuce wrap Was mostly lettuce with two small half dollar pieces of. Meat. One employee was playing drums with my silverware before putting it in my bag. I have had better meals at mc Donald's for the cost and was very disappointed
— Not at all
— No gluten-free information on the menu
— Not Much
I will get a burger in a bowl and fries and have never had any issues. I believe I asked about gluten free/celiac disease items awhile ago and they can do the glove change/grill wipe. They do a good job at keeping items separated regardless too.