Five Guys
$ • Fast Food Restaurant
Most Recent Reviews
We decided to try 5 Guys on Eagle Rd again on a non busy evening. Unfortunately the order taking cashier was literally as uneducated as I’ve seen a human in YEARS! When his manager came over to help place the order after a brief scary moment of deer in the headlights, she ended up helping him place the order correctly in the computer. Unfortunately, I don’t think the staff is trained for celiac safe because of the stomachache I have this morning. I rate 5 Guys NOT safe for celiac unless you have proper order protocol memorized and a staff educated in protocol. Eating out lately in Idaho is proving unsafe.
Very accommodating. Knew celiac. Grabbed veggies from the back. Cooked burger on foil.
I just had some fries. They don’t have a bun for anything and I didn’t get the impression they were very knowledgeable about gluten.
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More Reviews
Very very helpful and understanding staff. 10/10 would recommend.
One of my favorites! Delicious burgers and fries! Such a helpful and knowledgeable staff!
Reviews of this Chain
I eat at five guys constantly as they are always careful with my allergy. For the first time ever at a five guys I got glutened at this one. I didn’t eat the mayonnaise cause it had obviously been scooped out of a container that had gluten in it and put into a ramekin. I guess the other condiments were also cross contaminated as I became very sick. They might be good sometimes but this crew did not take it seriously.
Dedicated fryer and lettuce wrapped burgers. Staff was informed and helpful.
Had an entire procedure, changed gloves, and assured me they follow allergy/gluten guidelines seriously. Fries are entirely gluten free and have their own fryer! Got an iceberg bun and it was juicy and delicious. Always nice to find a fast food option that’s safe. Did not get sick! Would recommend.
I eat here all the time and they take allergies very seriously. Gloves change and gluten free fryer!
Let them know we had an “allergy” and they were great about changing gloves and preparing ours not on the same counter.
