The food tasted good, did not have gluten free buns like other five guys locations I’ve been to but had the option of a bowl or a lettuce wrap for the burger. As always the fries are delicious.
— Somewhat
— No gluten-free information on the menu
— Not Much/None
— Good
I’ve eaten here twice and did not get sick from it! Beware that they do use the same mayo for their buns and their gluten free so don’t use that when avoiding cross contamination. I would ask lots of questions and watch them make it to ensure they are not cross contaminating. Their fries are in a separate fryer.
— Somewhat
— Some
— Good
We eat here when we come to visit our daughter at byui. Great place and never gotten sick.
— Very
— No gluten-free information on the menu
— Some
— Excellent
Always feel safe when I eat here. I get a lettuce wrapped burger with fries and have never had issues. Great quick option!
— Very
— Some
— Excellent
Husband and I (both celiac - he’s symptomatic, I’m not) ate just one order of fries together. We told the employee about having a gluten allergy and asked them to change their gloves. Unfortunately husband was glutened, so we won’t be going back.
— Not at all
— Average
The Plattsburgh crew is attentive and diligent when it comes to precautions. Both lettuce wraps or burger-in-bowl options are available and the fries are completely gluten free -- the fryer is for fries exclusively. I was told they assume celiac or a gluten allergy whenever a lettuce wrap or bowl option is ordered. The same holds true for ordering online or through their app. As an added precaution when ordering online, I always add "Gluten Free" to my first name so it's obvious: Gluten Free Mary, Gluten Free Bob, etc. I've never had an issue here, thankfully.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
When I mentioned I was gluten free they assured me the burgers are cooked on a dedicated grill and fries in a dedicated fryer. They washed their hands and changed their gloves often while making my order and put the fries in their own bag, just in case the bottom of the burger foil had cross contamination on it.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They had some familiarity with gluten restrictions. I told them I had an allergy and asked them to prep the burger on a separate surface. She also said she’d change her gloves before prepping.
— Somewhat