Five Guys

7 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

5015 Hinkleville Rd
Paducah, KY 42001

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I feel like with chains, safety is always location specific. They were really great here about noting the burger & fries for allergy. Food was good as always and the staff was super friendly.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Updated 3 months ago read full review

Overall Rating

Review


This location has always taken good care of me...announcing to the workers that mine is an allergy order and changing gloves and keeping my order separate from the rest of my party.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Celiac

Overall Rating

Review


I can't say enough good things about the allergy awareness of the staff. Most pleasantvdining experience I've ever had. Very knowledgeable of celiac and other food allergies/intolerance. Their cross contamination prevention was amazing, called out to other staff in communicating about taking care of the "allergy" order and never missed a beat in changing their gloves. And only non-breaded potatoe items "fries" are fried in their refined peanut oil.

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Burgers
  • Fries

Categories

  • Dairy-Free Friendly
  • Dinner
  • Fast Food
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout

Photos


Add a photo

More Reviews


Overall Rating

Review


The staff was very knowledgeable about celiac disease. One person was assigned to complete my whole meal as to not cross contaminate. My burger was kept far from buns and they even wrapped it in lettuce for me. My burger and fries were placed in their own bag. Not only was the staff extremely careful but they were so kind.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


We didn’t like the food but I didn’t get sick! They were pretty knowledgeable on protocol to prevent cross contamination!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Updated 5 years ago read full review

Overall Rating

Review


I've always loved Five Guys but since being gf I as concerned that I could not eat there. But my fears were unwarranted. They have bunless bowls. and they don't have chicken nuggets and such so the fries are safe to eat. This location is brand new and they were super friendly and accommodating. They made sure to change gloves and prepared mine separately. was so good!!!

Updated 6 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Fryers are gluten free

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Separate fryer for fries. Very careful when preparing a burger and putting it in a bowl. No GF buns. Tell them you have an allergy. They will change gloves. Eaten here many times and have not been glutened

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

Overall Rating

Review


My first visit here so I asked a few questions: they do have a dedicated fryer, they do have separate grill areas to cook buns and to cook meat, and they will change gloves to make your burger. I told them I had a “gluten allergy” asked for a burger “bunless” (as written on the menu) and he asked if I’d like it in a lettuce wrap instead, and I said yes. This Five Guys is very small and you can see every part of the cooking and wrapping process. When I went to wait for my food I mentioned my gluten allergy to the cook too. He prepared my lettuce wrap in a different part of the counter, and then after handling some buns for another order, promptly changed his gloves to wrap my burger. It was nice to be able to stand there and communicate with him and be able to watch. Fries were great, love to see a dedicated fryer!

It seemed like there could be potential for cross contamination with a lot of toppings so I just stuck with cheese. Heads up that they use peanut oil in the fryer and have loose peanuts to eat while you’re waiting so this is a no go for anyone with peanut allergies!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Burgers and buns grilled on separate grills. Nothing to fry but French fries, so those are also safe. A manager followed our GF order the entire way, and all employees acknowledged that there was an allergy order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Five guys is one of my go-to’s when it comes to fast food. They only cook fries on the frier so they’re not cross contaminated. I get a burger on a lettuce wrap and haven’t had any cross contamination issues! I would recommend not ordering sauce (like ketchup/mayo) because it’s contaminated from being spread on buns. They have sauce packets available instead

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info

Is this your business? Claim the listing

Nearby Restaurants