Five Guys

I announced before I ordered that I have Celiacs. I noticed the sensitivity appeared on our receipt and the staff preparing the food were discussing which orders needed to be GF. I ordered "little" fries and a "little hamburger" in a "bowl," which is a foil aluminum pan. The burger was little and thin and had the crust on the edges of well done beef. I like the crust. It means the burger was fresh. I rarely have fries any more because of the risk for cross- contamination. These were fried in a fryer that only cooks fresh made French fries. There were enough fries in the order for 2. What a treat! I'm very sensitive to gluten and was able to eat there without risk.

Awesome burgers/cheeseburgers in lettuce wraps!!! I love being able to get fries without having to worry about contamination!!! Such a treat! Be sure to specify gf when ordering.

Great fries and a decent burger bowl. I eat here a lot because it’s the only GF place near the lake. Have never gotten sick.

Very knowledgeable of gluten allergy’s and cross contamination. I have Celiacs and never get sick at this location 😃

I just had some fries. They don’t have a bun for anything and I didn’t get the impression they were very knowledgeable about gluten.

No gluten free milkshakes. Not sure how safe

The staff was extremely nice and accommodating, they made my order very well and they deserve good rating!

No GF bun. Your choices are lettuce wraps or put your burger/sandwich middle in a bowl.

They don’t have GF buns but they have a lettuce wrap option you can do for your burgers. They also take extra precaution and switch gloves.

This is my go-to when I want a burger and fries. They yell out that there is an allergy and I watch them make my food like a hawk. I’ve been here a dozen of times and never gotten sick.

The staff was super knowledgeable about celiac and I felt 100% safe fee eating at this location. One employee prepared my meal, used fresh lettuce that she brought out from the back and even made fresh fries. Great experience, highly recommend!

The staff takes gluten allergies very seriously. You can choose to have your burger wrapped in lettuce or just in a bowl. Also since all they fry are fries the fryer is GF!

I was very sick within the hour after eating here. I informed them it was for an allergy but it wasn’t taken very seriously. Do not recommend.

Celiac safe. Gluten free fries! No GF bun, but will wrap in lettuce or serve in bowl.

I’ve eaten here twice a week for the past month (gross I know) but I never get sick. When I request a lettuce wrap they ask me if it is an allergy (yes) and they are extremely careful and friendly. Love 5 guys.

Staff does a great job with gluten free no matter how busy they are, and they do it with a smile which makes such a difference for me. I know it’s hard to accommodate us but they make me feel so normal! I usually get a burger bowl with whatever toppings, and fries. The fries are the only thing that go into the fryer and they use peanut oil.

They always ask if I have an allergy when I order bunless. They demonstrate a knowledge of cross contamination and change gloves. I’ve never had a bad experience at Five Guys.

While the young lady taking the order didn’t fully under gluten free, she did a great job telling the cooking staff. The cooks were extra careful and prepared my hamburger with a lettuce wrap.

Lettuce wrap burger was AMAZING!!!!

They do a really great job with allergies here. They clean the entire work space before. I have eaten here several times and get the same treatment every time.

They always change their gloves when preparing my burger with a lettuce wrap. I wish they had buns, but they're good without. Their fries always make me happy & aren't fried with other foods.

The staff rolled their eyes when I asked ONE of them (the one that was going to handle my order. At least you can see what’s going on back there to ensure your food doesn’t get contaminated. There was no one in line behind me either so I didn’t feel bad. I’m not sure how I’d feel about them preparing a bun less burger for me but at least the fries are safe.

Bring your own bun or get lettuce wrapped. They let everyone handling food know that the bunless burger was for someone with an allergy. I asked her to bag it separately which she did. Only other thing I would ask next time is to bag the fries separately from the burgers with buns when sharing fries with gluten eaters. Great burger and fries. No problem with taking direction from people concerned with gluten.

The staff was both knowledgeable and very helpful.

Every time we go there, they’re always very careful about the cross contamination after I tell them I have Celiac. Never had a reaction there, and the food is always great!

I’ve been to this location several times and have never gotten sick. These guys are great!

Always depend on Five Guys...for safe, GF options. According to guidelines, fries never come in contact with bread/gluten. Rolls are toasted on separate grill.... advise them of gluten allergy and this location took great care,..thank you!!

No issues with gluten with the fries here so far. I haven’t had the chance to try the burgers at this location, but other locations have been hit or miss with cross contamination so just be careful.

To go burger and fries were great. Bunless burger was delicious!

So good! They are pretty knowledgeable for a chain!

They were very consciencious! Listened, changed their gloves, kept meal with one preparer AND cleaned my table off. Lettuce wrap was truly superb and stayed together.

I’ve been to MANY different five guys restaurants. This is the first time it’s made me sick - despite telling them it’s an allergy, I’m very sensitive, make sure you change gloves, etc. Food tasted great but my guts will be recovering for the next month. Go to the one in Eugene instead.

Fries, yumm! One person was new, but fetched the ingredients list for allergens. Another stepped in to confirm. He changed gloves before scooping up my fries. I thanked him and he felt good about it,too. 😊 Thank you Five Guys! And team.

Very reliable, staff are well aware of celiac and change their gloves. You can get a lettuce bun or a burger bowl, both are great

If you love great fries with your burger, Five Guys is the place to go. They do not currently have a GF bun option but you can get your burger in a lettuce wrap or on a bed of lettuce as a bowl. They only cook russet fries in their fryer so there is no cross contamination from breaded products - and they serve huge portions. Let them know you have a gluten allergy when ordering and request special handling. I love their choose-your-options custom soft drink dispenser. Just a note for all Five Guys locations, they have free shelled peanuts in open containers and use peanut oil for their fries so if you have a peanut allergy, they are not a safe space for you.

I was there last June and got glutened by their fries 😕

I go here for burgers. Just get it wrapped in lettuce. The fries are amazing too and GF. They always cater to allergies.

As a celiac, I get a cheeseburger on a lettuce bun, and their fries. Staff always asks if I need special preparation with new gloves, etc which I find comforting. Have never been glutened after eating here.

Good for a fast food burger and fries. They are careful about cross-contamination.

This is one of the better five guys I've been to. The shift manager reminds employees to change gloves and not touch other orders until mine was completed. I never usually have a problem but another location closer to the strip gave me a lettuce wrap with bun crumbs all over it (they fixed it and were nice about it, but I had to explain CC to them). I usually order a burger with lettuce wrap and Cajun fries. Love that five guys is always available as a safe option when travelling

Staff is knowledgeable. Fries are only thing fried. The staff is always nice and the food is always hot and never have had any symptoms following.

The staff was knowledgeable, restaurant was clean and they had great communication about my daughter’s celiac disease. We told them she had a Gluten allergy and she has eaten successfully here twice now!

This location asks allergy or dietary when you order a lettuce wrap or bowl (without bun) for your burger. One person prepared my burger bowl start to finish without touching anything else. (They also changed their gloves before starting.) My husband was with me who eats gluten. They put his burger in a separate bag from mine. We also got a large fry to share and they put those in a separate bag too so his burger would not contaminate them. (Five Guys only fries fries, so there is no cross contamination in the fryer which is a nice treat!) I was very impressed with their food handling and my lunch was delicious!

When asking for a burger wrapped in lettuce they ask you if it’s preference or allergy. They sanitize the counter, change gloves, put your meal in separate bag, and hold the bag until you pick it up to ensure no cross contamination occurs. Has been great every time. I don’t know why, but it’s so nice to be able to just say yes when they ask if it’s an allergy and they make it celiac safe rather than having to explain celiac to someone.

The staff was so wonderful!! They changed gloves and asked if it was an allergie or just diet!!

Be sure to tell them you are allergic to gluten and they take the appropriate precautions

My husband has celiac disease and when we ordered they immediately notified the staff that he had it. One cook said they'd handle our order, we watched her change her gloves and take every precaution not to cross contaminate. I would definitely recommend 5 guys. They take celiac serious. My husband didn't get sick at all.

No gluten free buns but they do have lettuce wrapped buns and burger bowls. Fries are GF and when i ordered they marked it as an allergen which means they used a separate grill and changed their gloves.

UPDATE: I have returned here numerous times and ordered lettuce wrapped little bacon burger w/tomatoes, pickles, mushrooms and green bell peppers. Haven't ordered fries due to nut allergen, and I have not gotten sick at all. They are very aware of how to prepare gluten-free orders at this location. Told the cashier I can't eat gluten, and my meal needs to be prepared with safe handling. She told me she never heard of this allergen and asked her manager who happened to be nearby. The manager was knowledgeable and told me who will be preparing my meal. The cook changed her gloves as the cashier took my order. I ordered a lettuce wrapped little burger and little fries. Since I'm also dairy-free and nut-free, I really wanted fries and I know they use peanut oil to cook their fries, I won't order the fries again eventhough they were fresh and soooooo good. The only reaction I did notice, I was a little bloated after the meal which I know was the peanut oil. Overall I felt fine.

Easy to order a burger as a “bowl” or in lettuce wrap. Their French fries are safe even for celiac since they don’t have any other wheat products on their menu that get fried.... so 100% dedicated fryer. They keep the burger and bread areas separate but if you’re celiac I’d specify they change gloves and are careful. Peanut allergies be warned though!!! They have peanuts to snack on and use peanut oil for frying.

They have gluten free options. They are hot dogs with no bun in a bowl and a Burger with no bun. They fries are 100 percent gluten free. The only thing they cook in there fryer is the French fries. When I place my order I say I have a gluten allergy. So I will get the bacon dog or bacon cheeseburger no bun in the bowl. On the side catchup, mustard,mayo, pickles and jalapeño peppers. Little fry and a large drink :)

They changed their gloves and used a separate station to make my lettuce wrapped burger