Flip Side
$$ • Restaurant
Most Recent Reviews
Servers very knowledgeable about cross contamination. Didn’t recommend the fries since I am celiac overall really good went with the family then with my wife enjoyed both times
Had a great burger and fries without any reaction afterwards!
They made sure the fries were gluten free and triple checked the chips were.
Photos
More Reviews
They offer a lot of unique and delicious burger options, which they have a gluten free bun for. I asked and they said they use Udi’s buns. They also said they have a separate fryer to avoid cross contamination when making fries, etc. I enjoyed my burger a lot, and felt safe eating there. I don’t have celiac, so I can’t speak to that. That said, they asked questions and the waiter didn’t seem phased by making gluten free things truly gluten free. Also, all the meat is grass-fed local ohio beef, which is great! Prices were pretty good. Ambience was nice.
At first things seemed good - when we sat down we asked the waitress about gluten free options and she seemed very knowledgable. She explained that their meat was cooked separate from the buns and the fries were in a dedicated fryer. When we went to order she told us that they don't recommend the fries for people with Celiac, only those with a gluten intolerance. They are either cooked in gluten free oil or they aren't. You can't have it both ways.
I was irritated that they didn't explain this in the first place because I would have gone somewhere else. Instead my 5 year old was stuck eating a piece of grilled chicken for lunch. The chicken was good but not a gluten friends place.
The food that is safe (salad, plain burger) was fine. Tastes similar to 5 guys but a little greasier. I'd rate higher, but this site is specific to gluten free which they are NOT doing well at all.
They need to change the claims of GF on their sides. The sides (fries, chips, "gf" corn dogs, etc.) are all cooked in the same fryer as the gluten containing onion rings. The chef has no idea what cross contamination means and that's simply not ok.
Here now. There are no GF buns, rolls or menu. Just burgers on lettuce.
No gf buns. Staff clueless. Bunless burger was good, but I got sick. They claim the sweet potato fries are gf, but not sure how they know about them and nothing else.
Email the manager and was very please with the response. I'm GF and my daughter is GFCF. Here is the response I received.Gluten freeIn terms of the gluten free aspect we do offer gluten free rolls, please inform our staff that you and your daughter are celiac and ask for it to be made away from the other burgers (this way they will use products that haven't come in to contact with our regular rolls. Our beef and chicken both contain no gluten, however our veggie patties do contain breadcrumbs so I would steer away from those. Our chips are gluten free.Ingredients in our gluten free rolls are:Filtered water, Tapioca flour, Soy flour, Maize flour, Hi Maize Flour, Potato flour, Rice flour, Salt, Citrus fibre, Yeast, Psyllium, Vegetable gums (412) (460), Raising Agent (500) (575).Dairy/ Casein FreeI have just had a look at Casein free on the internet as its not something I have come across. Im not entirely sure if you are able to eat eggs on this diet? Our mayo, aioli, sweet chilli mayo and beef all contain eggs. So if eggs are ruled out it would leave the chicken burgers, which you can ask for without mayo on a gluten free roll. 2 of our chicken burgers contain cheese being the Triple B and Pear and Parmesan, we can happily replace the beef with chicken in any of the burgers as well or leave off any of the cheeses.
Reviews of this Chain
Ate here twice during our stay. Staff was good about going through what can be made gluten free. Have dedicated fryer for fries.
This was amazing!!! Wonderful burger and gf fries(separate fryer). So good.
This place was great! Gluten free burger and bun and fries in a dedicated fryer. They were chill about offering gluten free, like it was no problem at all!
So so good! The gf bun was one for the books! Truffle Fries were great! Took my celiac seriously!
HOLY TRUFFLE FRIES BATMAN!! I actually had fries in a restaurant for the first time since my celiac diagnosis. They have a designated fryer for fries. *enter angelic sounds here* Also all the sandwiches and burgers and be subbed with (what I can only describe as) the best gluten free bun I have ever had in my life. I told the waitress that I was celiac and she assured me that when told this that the kitchen staff changes gloves and prepares plates carefully to avoid cross contamination. I am VERY sensitive and had ZERO reaction. 10/10 recommend
