food took more than 2 hours to come out. i told the waiter i was gluten free, he said the truffle fries were fine for me. the food came out (burger with no bun as the gf buns were unavailable), and the truffle fries did not look gluten free. i then asked a manager and he told me they were not safe to eat as they had been partially battered! the waiter had clearly ignored me insisting multiple times that i could not eat gluten (coeliac). they came out with a small plain chicken breast and mash potatoes 30 minutes later, after the rest of my party had finished their food. all in all was a terrible experience !!
Saw the reviews and had high hopes that there would be a positive dining experience. Showed my allergy card and then I asked the waitress if I could get a grilled chicken breast, lettuce and avocado on a gluten free bun. She said not a problem. Also ordered a side salad with no cheese (I am allergic to dairy) and she took her time to put in the order. Unfortunately, a runner brought the food out and had my meal right next to two other meals, both with gluten buns and melted cheese where my meal was touching theirs. I could not take the chance as there was definitely cross contamination. I told the waitress and she went to order another meal. My entire family had finished eating and my food still had not come out. I asked for a to go box. This was during lunch time and there were only 3 other tables seated. If you go here to eat, make sure to ask the waitstaff to bring out allergy free meals separate from the rest of the order for safety.
Great restaurant and I loved the atmosphere! Waiter was very knowledgeable about food allergies. GF items are marked on the menu and he said some items can be modified to be GF. My food came out separately and it was delicious! I had the Chicken Cobb Salad with Italian Dressing with lots of yummy bacon and cheese. Other people in my party had burgers and fries and they said their food was good, too!
Ate there yesterday. Food is good. Generous portion. They GF items are marked on the menu. The have GF buns. The fries are cooked in their own fryer but not considered gf. I took the risk and did not get sick. The broccoli had clearly flash fried so watch for cross contamination for those too if you have very sensitive.
Very few gf options and fries are not gf which was disappointing. Food was mediocre. Not great, not terrible. Husband said the same thing about his “gluten” meal
This place goes out of their way to make sure everything is perfect for you. My friend has celiac and I have allergies to gluten/wheat and dairy as well as some other things. The server Davette immediately got the manager, Eve, who sat down with us and went over options. Then, she called Edward out who is he boss and works in the kitchen, also has a son who has celiac and other allergies, and he went over everything even checked in the back on ingredients for us, prepared the grill so there was no cross contamination and then made sure it all came out perfectly. They frequently checked in on us to make sure all was well! I had zero worries eating there!!!
Yesterday went to lunch there. Server took my gluten allergy seriously and got the Manager. Manager’s son has Celiac Disease so he is very knowledgeable. Not only do they take gluten allergy serious but all food allergies.
Menu has red dots next to items that can be made gluten free. Menu had several choices. I got Fords Signature chicken sandwich with a side romaine salad and mashed potatoes. Everything was delicious
Looking forward to going back Much Gratitude to the entire staff for keeping my food allergy safe