Gelato Messina

2 recent ratings
$$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Gelato, Ice Cream
Safety Rating
2 ratings

As rated by the community

389 Crown St
Surry Hills NSW 2010, Australia

Most Recent Reviews


Gluten Sensitive

Overall Rating

Review


Was told by their staff that their gelatos are all processed in the same machine, so even though there are several GF options that there is risk of cross contamination. Watched my whole family happily eat, but I did not order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Celiac

Overall Rating

Review


We are regulars. They are happy wash the scoop, answer questions. There is a small risk of CC in production of ice creams (although only 2-3 of their flavours contain any gluten). Have been told to try the sorbets as safest. Our coeliac teen eats here once a week. Never an issue!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


I had a really pleasant experience at Messina in Surry Hills. I asked for the raspberry sorbet and double checked if it was gluten free. She confirmed this, and asked if I was coeliac. I said yes, and she went and got a brand new, clean ice cream scoop. She double checked if I knew that everything was made in the same factory, so there’s risk of cross-contamination, which I did but I appreciated being informed. The cones are not gluten free so I had it in a cup. I have had the mango sorbet and the raspberry sorbet and have felt fine both times afterward. I would definitely come back here, considering how mindful and helpful this staff member was.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good vegan options
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gelato
  • Ice Cream

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Late Night
  • Vegan Friendly

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Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


super tasty & staff were great with providing me with the allergy list, fresh tub of gelato to scoop from, as well as a clean scoop.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good with other allergies
  • Offers outdoor seating

Overall Rating

Review


Variety of options,used new clean scoops and opened new containers from the freezer after confirming that all the flavours I wanted were in fact safe for me to eat.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Great gelato. They have a menu with GF options listed. They are happy to go out the back and take the gelato from there with a fresh scoop.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Asked about gluten free flavours and were provided with a list of allergens for each individual flavour and were informed that of course like any other non gf dedicated venue that they couldn’t provide us with a guarantee of no cross contamination. However, the worker went out of her way to go out the back to open a fresh tub of the flavour and served the gf flavour prior to the rest of the family’s order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Asymptomatic Celiac

Overall Rating

Review


Fantastic gluten free options and contamination awareness, tell them you’re coeliac and they will get a clean scoop and get your gelato from tub out the back

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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