Permanently Closed

Grub Burger Bar

18 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Fries
Safety Rating
13 ratings

As rated by the community

8255 Preston Rd #300
Plano, TX 75024

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


NOT SAFE FOR CELIACS ANY LONGER! As others have noted, none of their sides are GF and they won’t even tell you that they changed things. The place is run by teens who don’t know or care what gluten is or what precautions should be taken for an allergy. Nothing here is safe and the staff is untrained and uninterested.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Loved taking my celiac daughter there in the past but was sad to discover this weekend that they no longer have a dedicated fryer for any of their sides. :( They used to have sweet potato fries and a dedicated fryer. But they did make brussel sprouts in a clean pan (these are usually fried) for her but she was so disappointed she could have any type of fries there when she previously could.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Beware, they no longer have a dedicated fryer for the sweet potato fries. The manager said that when they get busy they use it for everything. Even after explaining that we wouldn’t be able to eat them and didn’t want the fries any longer, they still brought them out in the same basket as the burgers so we ended up leaving.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Fries
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Delivery
  • Kid Friendly
  • Lunch
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegan Friendly

Photos


Gluten-Free Bread/Buns at Grub Burger Bar
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More Reviews


Celiac

Overall Rating

Review


UNREAL negligence. They stopped being careful all together. After taking our money knowing our severe allergies the server and manager came over to the table to tell us the fries are no longer safe. Cooked with gluten. Which wasn’t always the case. NO offer to refund our money for the fries. We said we’d just have the burgers. 3 minutes later they came out with fries all over the food I. Every plate that they just took time telling us weren’t safe. Clearly nobody there takes anything seriously. I hope they realize how many GF people there are after this review hits. STEER CLEAR if you are celiac!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Offers outdoor seating
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Good gluten feee bun/burger and the Nutella shake was amazing! Website lets you know what’s available GF!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers outdoor seating
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Dedicated fryer is ONLY for sweet potato fries. If you want real fries, don’t go here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Had the guacapotle burger. It was really good. Messy, had to eat with a fork but that doesn’t bother me. Sweet potato fries were also really good. Dedicated fried only for the sweet potatoe ones though.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Staff was very knowledgeable. Finally a yummy gluten-free bun. I could even get a GF beer!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Let the staff when you order know you need gluten free and to mark it as “allergy.” Had a great scorpion burger and sweet potato fries. Allergens are listed on their web site.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Knowledgeable staff. Burger with Gf bun and sweet potato Fries and Brussels sprouts made in a dedicated fryer. Food was delicious!

Celiac friendly?

Yes

Updated 4 years ago read full review

Gluten Intolerant

Overall Rating

Review


I’ve eaten here many times and never gotten sick. The gf bun is one of the best I’ve had and the Brussels sprouts are my favorite!

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Staff knows what is and isn’t gluten free. Gluten free buns are made in house and are FANTASTIC!!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Updated 5 years ago read full review

Overall Rating

Review


I love this place all of the staff is very knowledgeable and if they don’t know they make suggestions to keep you safe will go back !!!!!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


good gf bun and a solid burger. only the sweet potatoe fries are gf, but they're really good! cool place and fun atmosphere as well.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Updated 7 years ago read full review

Celiac

Overall Rating

Review


They have a gluten free bun and a separate fryer for the sweet potato fries and Brussels sprouts (I had the sweet potato waffle fries). They were also very helpful as to what burgers were already gluten free and what would need to be changed. They have Omission lager in bottles and Angry Orchard on draft. Wish they had Eastcider or any better cider than Angry Orchard.

Updated 7 years ago read full review

Reviews of this Chain

Overall Rating

Review


They have a separate GF menu & they took celiac seriously. Ordered the burger with the GF bun. It was good, but the bun was dry and fell apart (per usual for GF breads), other than the disappointing bun, it was good and I’ll go back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I’ve eaten here many times over the years. I have celiac and they are always careful and I’ve never been sick. They clean the grill to cook GF food, so if that bothers you keep that in mind.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Was delicious! However it is super pricey, you have to pay extra for gluten free stuff which was shocking to me. Payed 12 bucks per burger 7 for a small side salad and 8 for 4 onion rings (for a friend). I would come here occasionally but definitely not in my price range.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


We came in around 9:00 pm and ordered and waited for 40 minutes for our food, went up to check on order and said they were waiting on the fries. A few minutes later an employee came out and asked if it was a preference or an allergy. Few minutes later the manager came out to tell us that they had someone new in the kitchen and they combined all of the food in the fryer so they were remaking our food and it would another 10 minutes and gave us a card for a free entrée for another visit. We then checked our food before leaving and it was not correct. So we had to go back up to the counter and get what was left off of our sandwiches. At this point the manager compted our entire meal.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

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