Permanently Closed

Hard Rock Cafe

25 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns
Safety Rating
14 ratings

As rated by the community

22-24 Clinton St
Boston, MA 02109

Most Recent Reviews


Celiac

Overall Rating

Review


Marcelo was an awesome server and really took care to ensure my meal was GF . It was delicious

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Eaten here plenty of times and haven’t gotten sick. Yummy burger and fries!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Can I give a negative star? I explained to the waitress that I have an allergy to gluten and very clearly ordered a medium rare burger with no bun. Hamburger came out of the kitchen with a bun. It was sent back where all they did was take the bun off (waitress admitted it). Second burger was made and came out of the kitchen again on a bun. Third burger came out with no bun, but not melted cheese. It was suspected they took the bun and cheese off from burger #2 and threw it back on the grill as it was very well done. Unclear if the fries were safe and made in different oil, but I’m guessing they weren’t as I did not feel well the next day. We were told by one manager that our bill would be taken care of while another manager only took off 15%. It was ridiculous. We will never go back here again.

Celiac friendly?

No

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu

Categories

  • Restaurant

Notes


Some Hard Rock locations have a gluten-free menu but some do not. Please check the particular location you are interested in.

Photos


Burger on gf bun with gf fries. Was very good.
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More Reviews


Celiac

Overall Rating

Review


Staff was knowledgeable and helpful. Food was much better than I’ve come to expect from Hard Rock.

Updated 4 years ago read full review

Overall Rating

Review


I’m always super nervous eating out, I told my server Sean that I was super scare because of the reviews I’ve read about here. He put in the food as allergy and went to the cook and told him how serious it was and made sure my food was safe! Very happy, highly recommend!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I read the reviews for this location and was hopeful that my son could order lunch here. The Gluten free menu was extensive. After questioning the server, we were told there was not a dedicated fryer. And when I asked if his burger could be cooked in a designated spot on the grill, he recommended we go to another restaurant. Fail.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Very good about accomidating my needs and I didnt get sick

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I got GLUTENED!!!!

I’m gonna be very sick.

They comped my check. But, I’m gonna be sick. I hope I make it to my hotel room.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


UDI bun I think. Same as Culver's uses. Dedicated fryer for French fries. So far so good, if I'm sick tomorrow I will update this.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Very good! I have celiac. I had a gluten free burger and mashed potatoes and had no issues. The staff seemed knowledgeable.

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Great GF selection with a dedicated menu. The staff was extremely knowledgeable and friendly. The wings are amazing.... Overall it was a great experience.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Many GF options and they have GF buns that actually taste good. Have eaten here many times and have never been sick

Updated 6 years ago read full review

Overall Rating

Review


Yay! French fries! They do have a separate frier, the only thing fried in it are their gf fries. Separate gf menu, lots of choices, knowledgeable staff. Had a burger on gf bun, was very good.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Separate menu! Lots of options. Yum

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Excellent kids gf. Fries are separate and good. Also very accommodating

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Careful staff and good food! They even have a separate gf frier for the fries!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Gluten free menu- staff was not careful about cross contamination.

Updated 6 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


Good food in a friendly and entertaining place. Can't go wrong with any Hard Rock location.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


There is a very extensive gluten free menu that even includes a gluten free kids menu. The food is all delicious and there are gluten free fries and burger buns! The staff are all very cautious to prevent cross contamination. Definitely would recommend it!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Gluten free menu is great

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Very good. Good food and great service. Amazing gluten free menu.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


The fiesta burger was awesome, had it with a gluten free bun and green beans. The gf menu lists fried items but says at the bottom that it's a shared fryer- so skip that! Otherwise, really great. Very sensitive and feel ok hours later.

Updated 7 years ago read full review

Overall Rating

Review


Good gluten free options, separate menu. However, the menu says they do not use a dedicated fryer. I am very gluten sensitive, and had no trouble with the fries though.

Updated 7 years ago read full review

Reviews of this Chain

Wheat Allergy

Overall Rating

Review


GF menu, nice place, nice service.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Great service, best Chicken sandwich with chips 🤪👍😍

Safety


Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Symptomatic Celiac

Overall Rating

Review


I called ahead and spoke to the manager to ask about how safely I could eat at this restaurant gluten-free. He assured me not to eat the fries as they recently switched brands and they would have wheat - and now the fryer would be cross contaminated, so don’t order wings

I asked his name and if he would be there and could babysit my meals since I am driving seven hours tomorrow

The manager was leaving - and yet he share with the next manager name Sam

When I arrived, I met Sam who had told the kitchen staff and bartender of my sensitive food allergy

I have had to eat this way for 19 years - and I have learned how important it is to talk to a manager and stress how important it is to eat out without cross contamination…- and yay! I had a great pulled pork sandwich on a GF bun with mashed potatoes and it was delicious and I didn’t get sick!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


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Celiac

Overall Rating

Review


GF burger was awful. Avoid for a proper meal. Wings were nice but the patty from the burger is one of the worst I’ve had. Go elsewhere!

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

More Info