I have generally felt that Hard Rock does a great job keeping me safe. This Hard Rock made me nervous. The waitress was a great help but pointed out that a lot of the items on the GF menu are not free of cross contamination. They did not have a dedicated fryer. She also tried to tell me one of the steaks was not GF. Make sure you ask a lot of questions.
they do have a gluten free menu. manager was very knowledgeable. ate here twice. they also have a separate fryer for the fries. very happy
They do not have a gluten free menu, but talk with the manager first and he will inform the kitchen and the server. They were very helpful, kind, and understanding of my needs.
I have celiac and am pretty sensitive to cross contamination. Our server was very knowledgeable and happy to help me select a safe gf meal. They have a dedicated fryer so it was a treat to have French fries. They also have gf buns. I waited to post this review until one day after dining there so I’m sure that I didn’t develop symptoms after the fact.
This was one of my best gluten free dining experiences in the last 5 years! The waitress let me know that the gluten free menu is for gluten sensitivities and told me what my options are for being celiac. So there aren’t a ton of celiac options but the burger I had was yummy! And the fries are from a dedicated fryer which is always a luxury!
They have a gluten free menu that shows a bunch of deep fried options from wings, French fries, etc... when questioned about if they have a separate fryer for those items the waiter asked the cook about it. the cooks response was "we use the same fryer, the hear cooks it out." Will not go back there again.
Ate here three times and did not get sick. I get sick if I get even a little cross contamination. I had no problem here. They have a gluten free fryer for the fries which were great. Great burgers with a good gluten free bun. Servers were really knowledgeable and helpful with gluten free. Server said they have a separate gluten free prep area and color coded cutting boards for gluten free prep. They even had a delicious gluten free brownie sundae for dessert. I highly recommend this place.
The staff was very knowledgeable. We eat at Hard Rock Cafes in different cities. They seem to be good regarding gluten free at the locations we have tried, and this was no exception. They have a dedicated fryer and a separate gluten free menu. We had nachos, milkshakes and fries. You can get burgers, sandwiches, salads, appetizers, etc. (a good selection of things, actually!)
Awesome experience. Wait staff very knowledgeable. Dedicated fryer for French fries. I had the BBQ legendary burger. Would highly recommend.
A great gluten free menu with a lot of choices 👍
Hanson was our waiter and he was very knowledgeable and helpful! Food was great! Lots of GF options
Gluten free bun for the burgers.
Waitress screwed up with our night. She brought the gf burger with a side salad with f* croutons! We asked 5 times if that was gluten free and she confidently confirmed. My wife ate one when the other server came and said it had gluten. She still insisted it didn't. Then the manager apologized and did not charge us and offered assistance. Be careful there, ask the manager to watch your food. Servers do not know what is gluten. Training needed.
Great option! Went with a large party of 9 including 5 kids. They have a separate gf menu ( even a kids gluten free menu) My 6 year old daughter enjoyed a cheeseburger on a delicious bun. Spoke to manager who assured me they had a dedicated fryer for fries. She was very happy!
Good measures taken to ensure gf. I had a burger on a gf bun it was pretty good. Limited gf menu not as much memrobelia as most Hard Rock Cafe.
My server knew what to do when i mentioned that i was celiac. The food was ok, way overpriced, but guess thats what you find at a touristy place like this. atmosphere was great, music not too loud, was very enjoyable experience. No reactions from food whatsoever.
Gluten free, menu staff and management knowledgeable about celiac cross contamination had a great time!
We had a delicious dinner at the Hard Rock Cafe in Pigeon Forge last night. We have multiple food allergies in our family, including gluten, dairy, eggs and tree nuts. My daughter has Celiac Disease and is extremely sensitive. She cannot eat gluten or tree nuts and had their honey mustard chicken sandwich on a gf bun. My son is only gf and had a cheeseburger on a gf bun. I had their pulled pork , but no bun due to multiple food allergies (gluten, dairy and eggs), with their Carolina bbq sauce. It was delicious! Our server was very attentive and advised against the fries as she could not guarantee the fryer was safe...she said sometimes it is shared. We had the steamed broccoli instead. Our server told us they have protocols set up in the back to reduce cross contamination risk. My kids and husband shared the HUGE gf chocolate brownie sundae for dessert. We ordered it without nuts due to the nut allergy. They thoroughly enjoyed the sundae, which easily can feed 3 people. We were very happy with the food and service and no one was sick last night.
They were knowledgeable! The fries are gluten free and their gf buns are soft and less dry than other places. My waitress was more than happy to help and even got ready to answer any and all questions I could have had. The gf menu is online but they will help you find out of other items can be made gf!
Separate gluten free menu. I had the fajitas (no shells) with mashed potatoes. No reactions.
Separate GF menu - biggest range we've seen in any of the Las Vegas or San Francisco restaurants we've visited. Separate fryer (though menu doesn't state that). Helpful staff. Lovely GF burgers and chips as well as plenty of other options including chocolate brownie and ice cream for dessert.
Excellent gluten free burger. Unfortunately there was no gf brownie for my dessert but never the less great experience.
Went there on a date with my hubby. Was so surprised to hear all of their fried food options are now gluten free so no need for dedicated fryer and no cross contamination. Make sure you tell them you are celiac and all workers are immediately notified. They take precautions with little flags on the food so no cc being delivered to your table. Had the wings and they were amazing! I haven't had wings in years! Did not get sick and most pleasant bartender (Autumn) who was very educated in gf! Would highly recommend even for celiacs!! I literally can't go out without getting sick, was pleasantly surprised and in heaven!
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