Food tasted good but I got glutened. I had a kid's cheeseburger on GF bun (nothing else on it) and mashed potatoes.
My server knew what to do when i mentioned that i was celiac. The food was ok, way overpriced, but guess thats what you find at a touristy place like this. atmosphere was great, music not too loud, was very enjoyable experience. No reactions from food whatsoever.
I think I may have come here on an off day. Burger was on gf bun and was okay, but certainly nothing special. Might try again another time. There are other restaurants in the area that I prefer for gf.
We had a delicious dinner at the Hard Rock Cafe in Pigeon Forge last night. We have multiple food allergies in our family, including gluten, dairy, eggs and tree nuts. My daughter has Celiac Disease and is extremely sensitive. She cannot eat gluten or tree nuts and had their honey mustard chicken sandwich on a gf bun. My son is only gf and had a cheeseburger on a gf bun. I had their pulled pork , but no bun due to multiple food allergies (gluten, dairy and eggs), with their Carolina bbq sauce. It was delicious! Our server was very attentive and advised against the fries as she could not guarantee the fryer was safe...she said sometimes it is shared. We had the steamed broccoli instead. Our server told us they have protocols set up in the back to reduce cross contamination risk. My kids and husband shared the HUGE gf chocolate brownie sundae for dessert. We ordered it without nuts due to the nut allergy. They thoroughly enjoyed the sundae, which easily can feed 3 people. We were very happy with the food and service and no one was sick last night.
They have gluten free buns. Ordered the fajitas with corn tortillas. Super sensitive celiac and had no issues. The manager discussed my order with me and brought it out personally. The nachos as someone else mentioned are not safe for Celiac per the manager the chips are fried in a shared fryer.
Very knowledgeable and a great selection! Menu was front and back with a nice variety of options. I would recommend the chicken nachos and New York Strip steak and mashed potatoes was excellent!!!
A whole gluten free menu double sided! G/F buns, brownie dessert, BBQ sauce, Dressings etc.
I had a burger on a gf bun. It was amazing. Great service and great food too.
Are here today based on previous reviews. Our 17 y/o has Celiac and is very sensitive to gluten. They have a gluten free menu. But make sure to ask HOW the food is prepared because if it's fried, it may not be gluten free. We let our waitress know about his needs and she had the manager and chef come out to the table. The chef was very know and made excellent recommendations for our son and he he went with the burger with bacon on a gluten free bun. They bake the fries. The check said that they take about 18 minutes so he went ahead and got them started while the hubby and I decided on our meal. The potato skins are deep fried so the chef microwaved 2 for our son and then put them in the oven to melt the cheese. Our son loved them and said that his gluten free bun was delicious! Best gluten free bun he's had....and he's sooooo picky! Would HIGHLY recommend and we will definitely be back! It's nice to be able to add another restaurant to our list of safe places we can dine as a family! And they have a gluten free brownie served with ice cream but he was so full that he didn't get to try it.
We had a fantastic experience. Our server Hannah was very accommodating and we were confident in her suggestions. The chef ( wish we knew her name) met us at our table to talk about options for our daughter with celiac. She assured us the food would be prepared safely. Our daughter ordered a burger with gf bun and baked fries. She said the fries were the best she's ever had. We also ordered the gf brownie with ice cream for dessert. It was huge!!! The look on our 8 yr old's face was priceless. Hard Rock provided excellent service and food.
The chefs came out and spoke with us on two occasions and delivered the gluten free entree. My son had a hamburger with a gluten free bun and fries. Hey also had gluten free brownies with ice cream. Highly recommend this restaurant for people with Celiac.
Good gf menu and seperate fryer for fries. They have fries specials (eg parmezan, chili or garlic fires), also gf. Very nice! Had the pulled pork on a gf bun, both pretty dry. Therefore only 4*. No reactions.
Chicken sandwich on gluten free bun was excellent but fries needed seasoning. Gluten free doesn’t mean it has to be bland.
I have celiac and am pretty sensitive to cross contamination. Our server was very knowledgeable and happy to help me select a safe gf meal. They have a dedicated fryer so it was a treat to have French fries. They also have gf buns. I waited to post this review until one day after dining there so I’m sure that I didn’t develop symptoms after the fact.
This was one of my best gluten free dining experiences in the last 5 years! The waitress let me know that the gluten free menu is for gluten sensitivities and told me what my options are for being celiac. So there aren’t a ton of celiac options but the burger I had was yummy! And the fries are from a dedicated fryer which is always a luxury!
They have a gluten free menu that shows a bunch of deep fried options from wings, French fries, etc... when questioned about if they have a separate fryer for those items the waiter asked the cook about it. the cooks response was "we use the same fryer, the hear cooks it out." Will not go back there again.
Ate here three times and did not get sick. I get sick if I get even a little cross contamination. I had no problem here. They have a gluten free fryer for the fries which were great. Great burgers with a good gluten free bun. Servers were really knowledgeable and helpful with gluten free. Server said they have a separate gluten free prep area and color coded cutting boards for gluten free prep. They even had a delicious gluten free brownie sundae for dessert. I highly recommend this place.
I have generally felt that Hard Rock does a great job keeping me safe. This Hard Rock made me nervous. The waitress was a great help but pointed out that a lot of the items on the GF menu are not free of cross contamination. They did not have a dedicated fryer. She also tried to tell me one of the steaks was not GF. Make sure you ask a lot of questions.
The staff was very knowledgeable. We eat at Hard Rock Cafes in different cities. They seem to be good regarding gluten free at the locations we have tried, and this was no exception. They have a dedicated fryer and a separate gluten free menu. We had nachos, milkshakes and fries. You can get burgers, sandwiches, salads, appetizers, etc. (a good selection of things, actually!)
Awesome experience. Wait staff very knowledgeable. Dedicated fryer for French fries. I had the BBQ legendary burger. Would highly recommend.
A great gluten free menu with a lot of choices 👍
Hanson was our waiter and he was very knowledgeable and helpful! Food was great! Lots of GF options
Gluten free bun for the burgers.
Waitress screwed up with our night. She brought the gf burger with a side salad with f* croutons! We asked 5 times if that was gluten free and she confidently confirmed. My wife ate one when the other server came and said it had gluten. She still insisted it didn't. Then the manager apologized and did not charge us and offered assistance. Be careful there, ask the manager to watch your food. Servers do not know what is gluten. Training needed.
Great option! Went with a large party of 9 including 5 kids. They have a separate gf menu ( even a kids gluten free menu) My 6 year old daughter enjoyed a cheeseburger on a delicious bun. Spoke to manager who assured me they had a dedicated fryer for fries. She was very happy!
Good measures taken to ensure gf. I had a burger on a gf bun it was pretty good. Limited gf menu not as much memrobelia as most Hard Rock Cafe.
Gluten free, menu staff and management knowledgeable about celiac cross contamination had a great time!
They were knowledgeable! The fries are gluten free and their gf buns are soft and less dry than other places. My waitress was more than happy to help and even got ready to answer any and all questions I could have had. The gf menu is online but they will help you find out of other items can be made gf!
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11 am - 10 pm