Food tasted good but I got glutened. I had a kid's cheeseburger on GF bun (nothing else on it) and mashed potatoes.
My server knew what to do when i mentioned that i was celiac. The food was ok, way overpriced, but guess thats what you find at a touristy place like this. atmosphere was great, music not too loud, was very enjoyable experience. No reactions from food whatsoever.
I think I may have come here on an off day. Burger was on gf bun and was okay, but certainly nothing special. Might try again another time. There are other restaurants in the area that I prefer for gf.
We had a delicious dinner at the Hard Rock Cafe in Pigeon Forge last night. We have multiple food allergies in our family, including gluten, dairy, eggs and tree nuts. My daughter has Celiac Disease and is extremely sensitive. She cannot eat gluten or tree nuts and had their honey mustard chicken sandwich on a gf bun. My son is only gf and had a cheeseburger on a gf bun. I had their pulled pork , but no bun due to multiple food allergies (gluten, dairy and eggs), with their Carolina bbq sauce. It was delicious! Our server was very attentive and advised against the fries as she could not guarantee the fryer was safe...she said sometimes it is shared. We had the steamed broccoli instead. Our server told us they have protocols set up in the back to reduce cross contamination risk. My kids and husband shared the HUGE gf chocolate brownie sundae for dessert. We ordered it without nuts due to the nut allergy. They thoroughly enjoyed the sundae, which easily can feed 3 people. We were very happy with the food and service and no one was sick last night.
They have gluten free buns. Ordered the fajitas with corn tortillas. Super sensitive celiac and had no issues. The manager discussed my order with me and brought it out personally. The nachos as someone else mentioned are not safe for Celiac per the manager the chips are fried in a shared fryer.
Very knowledgeable and a great selection! Menu was front and back with a nice variety of options. I would recommend the chicken nachos and New York Strip steak and mashed potatoes was excellent!!!
A whole gluten free menu double sided! G/F buns, brownie dessert, BBQ sauce, Dressings etc.
I had a burger on a gf bun. It was amazing. Great service and great food too.
Are here today based on previous reviews. Our 17 y/o has Celiac and is very sensitive to gluten. They have a gluten free menu. But make sure to ask HOW the food is prepared because if it's fried, it may not be gluten free. We let our waitress know about his needs and she had the manager and chef come out to the table. The chef was very know and made excellent recommendations for our son and he he went with the burger with bacon on a gluten free bun. They bake the fries. The check said that they take about 18 minutes so he went ahead and got them started while the hubby and I decided on our meal. The potato skins are deep fried so the chef microwaved 2 for our son and then put them in the oven to melt the cheese. Our son loved them and said that his gluten free bun was delicious! Best gluten free bun he's had....and he's sooooo picky! Would HIGHLY recommend and we will definitely be back! It's nice to be able to add another restaurant to our list of safe places we can dine as a family! And they have a gluten free brownie served with ice cream but he was so full that he didn't get to try it.
We had a fantastic experience. Our server Hannah was very accommodating and we were confident in her suggestions. The chef ( wish we knew her name) met us at our table to talk about options for our daughter with celiac. She assured us the food would be prepared safely. Our daughter ordered a burger with gf bun and baked fries. She said the fries were the best she's ever had. We also ordered the gf brownie with ice cream for dessert. It was huge!!! The look on our 8 yr old's face was priceless. Hard Rock provided excellent service and food.
The chefs came out and spoke with us on two occasions and delivered the gluten free entree. My son had a hamburger with a gluten free bun and fries. Hey also had gluten free brownies with ice cream. Highly recommend this restaurant for people with Celiac.
The staff was very knowledgeable. We eat at Hard Rock Cafes in different cities. They seem to be good regarding gluten free at the locations we have tried, and this was no exception. They have a dedicated fryer and a separate gluten free menu. We had nachos, milkshakes and fries. You can get burgers, sandwiches, salads, appetizers, etc. (a good selection of things, actually!)
Awesome experience. Wait staff very knowledgeable. Dedicated fryer for French fries. I had the BBQ legendary burger. Would highly recommend.
A great gluten free menu with a lot of choices 👍
Hanson was our waiter and he was very knowledgeable and helpful! Food was great! Lots of GF options
Gluten free bun for the burgers.
Waitress screwed up with our night. She brought the gf burger with a side salad with f* croutons! We asked 5 times if that was gluten free and she confidently confirmed. My wife ate one when the other server came and said it had gluten. She still insisted it didn't. Then the manager apologized and did not charge us and offered assistance. Be careful there, ask the manager to watch your food. Servers do not know what is gluten. Training needed.
Great option! Went with a large party of 9 including 5 kids. They have a separate gf menu ( even a kids gluten free menu) My 6 year old daughter enjoyed a cheeseburger on a delicious bun. Spoke to manager who assured me they had a dedicated fryer for fries. She was very happy!
Good measures taken to ensure gf. I had a burger on a gf bun it was pretty good. Limited gf menu not as much memrobelia as most Hard Rock Cafe.
Gluten free, menu staff and management knowledgeable about celiac cross contamination had a great time!
They were knowledgeable! The fries are gluten free and their gf buns are soft and less dry than other places. My waitress was more than happy to help and even got ready to answer any and all questions I could have had. The gf menu is online but they will help you find out of other items can be made gf!
Separate gluten free menu. I had the fajitas (no shells) with mashed potatoes. No reactions.
Separate GF menu - biggest range we've seen in any of the Las Vegas or San Francisco restaurants we've visited. Separate fryer (though menu doesn't state that). Helpful staff. Lovely GF burgers and chips as well as plenty of other options including chocolate brownie and ice cream for dessert.
Excellent gluten free burger. Unfortunately there was no gf brownie for my dessert but never the less great experience.
Went there on a date with my hubby. Was so surprised to hear all of their fried food options are now gluten free so no need for dedicated fryer and no cross contamination. Make sure you tell them you are celiac and all workers are immediately notified. They take precautions with little flags on the food so no cc being delivered to your table. Had the wings and they were amazing! I haven't had wings in years! Did not get sick and most pleasant bartender (Autumn) who was very educated in gf! Would highly recommend even for celiacs!! I literally can't go out without getting sick, was pleasantly surprised and in heaven!
Had the nachos from the gluten free menu, and they were very tasty. I always let wait staff/serves know that cross contamination is an issue for me. They took care, and I enjoyed a meal when I didn't think I was going to even be able to eat. My non-celiac son shared with me and also thought they were wonderful. There was a fun local band playing that was great! The only downfall of the night was the very weak mixed drinks. I'd definitely go back and eat!
We just happen to be Hard Rock fans, so we would have come here anyway. They have a dedicated kitchen space, so I knew I'd be safe. Delicious food, great bun, crispy fries, and hot fudge brownie for dessert. Just tell them you're "gluten frei" and let the magic begin! Absolutely wonderful - I'd give more stars if I could.
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