Food tasted good but I got glutened. I had a kid's cheeseburger on GF bun (nothing else on it) and mashed potatoes.
My server knew what to do when i mentioned that i was celiac. The food was ok, way overpriced, but guess thats what you find at a touristy place like this. atmosphere was great, music not too loud, was very enjoyable experience. No reactions from food whatsoever.
I think I may have come here on an off day. Burger was on gf bun and was okay, but certainly nothing special. Might try again another time. There are other restaurants in the area that I prefer for gf.
We had a delicious dinner at the Hard Rock Cafe in Pigeon Forge last night. We have multiple food allergies in our family, including gluten, dairy, eggs and tree nuts. My daughter has Celiac Disease and is extremely sensitive. She cannot eat gluten or tree nuts and had their honey mustard chicken sandwich on a gf bun. My son is only gf and had a cheeseburger on a gf bun. I had their pulled pork , but no bun due to multiple food allergies (gluten, dairy and eggs), with their Carolina bbq sauce. It was delicious! Our server was very attentive and advised against the fries as she could not guarantee the fryer was safe...she said sometimes it is shared. We had the steamed broccoli instead. Our server told us they have protocols set up in the back to reduce cross contamination risk. My kids and husband shared the HUGE gf chocolate brownie sundae for dessert. We ordered it without nuts due to the nut allergy. They thoroughly enjoyed the sundae, which easily can feed 3 people. We were very happy with the food and service and no one was sick last night.
They have gluten free buns. Ordered the fajitas with corn tortillas. Super sensitive celiac and had no issues. The manager discussed my order with me and brought it out personally. The nachos as someone else mentioned are not safe for Celiac per the manager the chips are fried in a shared fryer.
Very knowledgeable and a great selection! Menu was front and back with a nice variety of options. I would recommend the chicken nachos and New York Strip steak and mashed potatoes was excellent!!!
A whole gluten free menu double sided! G/F buns, brownie dessert, BBQ sauce, Dressings etc.
I had a burger on a gf bun. It was amazing. Great service and great food too.
Are here today based on previous reviews. Our 17 y/o has Celiac and is very sensitive to gluten. They have a gluten free menu. But make sure to ask HOW the food is prepared because if it's fried, it may not be gluten free. We let our waitress know about his needs and she had the manager and chef come out to the table. The chef was very know and made excellent recommendations for our son and he he went with the burger with bacon on a gluten free bun. They bake the fries. The check said that they take about 18 minutes so he went ahead and got them started while the hubby and I decided on our meal. The potato skins are deep fried so the chef microwaved 2 for our son and then put them in the oven to melt the cheese. Our son loved them and said that his gluten free bun was delicious! Best gluten free bun he's had....and he's sooooo picky! Would HIGHLY recommend and we will definitely be back! It's nice to be able to add another restaurant to our list of safe places we can dine as a family! And they have a gluten free brownie served with ice cream but he was so full that he didn't get to try it.
We had a fantastic experience. Our server Hannah was very accommodating and we were confident in her suggestions. The chef ( wish we knew her name) met us at our table to talk about options for our daughter with celiac. She assured us the food would be prepared safely. Our daughter ordered a burger with gf bun and baked fries. She said the fries were the best she's ever had. We also ordered the gf brownie with ice cream for dessert. It was huge!!! The look on our 8 yr old's face was priceless. Hard Rock provided excellent service and food.
The chefs came out and spoke with us on two occasions and delivered the gluten free entree. My son had a hamburger with a gluten free bun and fries. Hey also had gluten free brownies with ice cream. Highly recommend this restaurant for people with Celiac.
Server was wonderful! The manager came out and talked with me several times. Upon speaking with the manager to give him my thanks, he informed me they had a dedicated fryer (the server indicated otherwise). Talked about education regarding that! It was a great experience!!
Came in for breakfast. Have to say very impressed! My son got a breakfast sandwich (udis roll) and my niece had an omelet with toasted udis roll. Breakfast potatoes are gf as well as the bacon AND sausage. No gif breakfast menu but Birdie (our waitress) got manager and both were amazing! 10 stars of I could first the service alone!
Offered to cook the fries in fresh oil.
The staff was amazing. They have a dedicated fryer, but we had a delay in our gf fries and the manager gave us half off our bill - not at all expected or asked for, but hugely appreciated. The waitress was fabulous and well informed, and couldn’t have been better.
Awesome service. The staff was knowledgeable about GF procedures and ensured no cross contamination. We tried the burger, wings and ribs. My daughters loved it. We were surprised to find this in an international chain but it was great. We’d come back any time.
Had a late night, night cap. It is one of few places that we could easily find for quiet place for drink and late snack after 10pm. A lot of restaurants are closed during the week at that time. Hard Rock has great gf options. We discovered their gf in Barcelona. Glad to see them in downtown Chicago and that they were iron late compared to other restaurants. We enjoyed the our late night snack and drinks.
Just came back from supper tonight. Was very worried, have had bad experiences lately... this location made me feel safe. The waitress handed me the gluten free menu, and the manager came to talk to me about my options. They have a separate fryer for French fries (and they were awesome!). Hard Rock uses Udis bread for the sandwiches and burgers. Had burger, fries and brownies for dessert. Portions were big, could not finish. Very good experience, thank you Hard Rock Myrtle Beach!
Gluten free menu - Delicious gluten free cheeseburger and fries.
Staff was very friendly! Several gf options available. Not a dedicated gf facility but staff is aware of allergies.
I've been to several Hard Rock locations and always had a great experience. This one has a sign on the door saying ask for the gluten free menu, but when I asked the host said they didn't have one, but was able to point out a handful of gluten free items. Our server was more helpful and asked to check if the chips for the nachos and the potatoes for fries are in a dedicated fryer, and they are, so all the menu items I was used to seeing on the gf menu were still available. Just seems like maybe they don't get a lot of gluten free customers, but the food was still very good.
Recently the Hard Rock Cafe has come a long way in becoming more gluten-free friendly. They understand celiac here and my server was sure to tell me that the fryer wasn't dedicated gluten free before I even had a chance to ask. The salad that came with my burger was fine, but nothing special. The burger itself was very tasty and I am a very sensitive celiac and I didn't get sick at all.
Staff & kitchen was knowledgeable about gf options. Our server informed the kitchen staff that my husband and I have celiac disease and they made sure our meals had no cc. It took a while for our meals to come out, but we had a good meal with no side effects.
Had a beautiful ribeye steak with gluten friendly fries made in a designated fryer and green beans. This was an amazing experience from being greeted by the hostess who was very cheerful her name is Nicole and our server was outstanding as well. Our servers name was Kimberly and was very attentive and made sure that my food allergy was communicated very clearly to the chef. There is no way to tell right away if there has been any cross-contaminationBut so far I feel very confident. If there is any change I will edit my comment. Very upbeat and friendly environment. P. S. My husband loved his burger and beer. ♥️
Good gf menu and seperate fryer for fries. They have fries specials (eg parmezan, chili or garlic fires), also gf. Very nice! Had the pulled pork on a gf bun, both pretty dry. Therefore only 4*. No reactions.
Chicken sandwich on gluten free bun was excellent but fries needed seasoning. Gluten free doesn’t mean it has to be bland.
I have celiac and am pretty sensitive to cross contamination. Our server was very knowledgeable and happy to help me select a safe gf meal. They have a dedicated fryer so it was a treat to have French fries. They also have gf buns. I waited to post this review until one day after dining there so I’m sure that I didn’t develop symptoms after the fact.
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