We ate here during our vacation at Universal Studios. Our server was very knowledgeable and we got a separate menu of all of the available gluten free options. Our daughter got a burger with a gluten free bun and fruit. Her food was brought our separately from the rest of our food. She has celiac and had no issues after eating here.
— Very
— Separate gluten-free menu
— Some
— Good
Excellent service. Not all universal locations are this careful and one of the few places I did not get sick.
— Very
— Some
— Good
Staff was very knowledgeable about celiac and complying with strict GF protocols to prevent cross-contamination. They even made a special batch of GF nachos with fresh prepared tortilla chips made in the dedicated fryer. Fries are made in a GF fryer. Buffalo Wings were amazing.
— Very
— Separate gluten-free menu
— Some
— Excellent
Some Hard Rock locations have a gluten free menu but some do not. Please check the particular location you are interested in.
Has separate GF menu . Excellent food and definitely safe.
— Very
— Separate gluten-free menu
— Some
— Excellent
The menu was clearly marked and the server was very knowledgeable and careful. I got the cheeseburger with bacon and a Cesar salad. Both were delicious and did not give me any reaction. Also DELICIOUS.
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
Very friendly staff, great gluten free menu and very safe for those with celiac. I had the pulled pork sandwich with fries and it was really good.
— Very
— Separate gluten-free menu
— Some
— Excellent
Great service and waiter told us about the dedicated fryer to make sure we knew my celiac husband would be safe. We would definitely recommend!
— Very
— Separate gluten-free menu
— Some
— Excellent
Good service, gluten free dish was marked so server would not mix up.
— Somewhat
— Separate gluten-free menu
— Some
— Good
The staff handled my celiac allergy very well. Waitress was knowledgeable. Best news ever— they bake their fries so I could finally eat GF fries!! Gluten free menu is good and offers big portions. I got ribs and pulled pork— very delicious!
Yes
Unfortunately they got rid of the GF brownie sundae. Now they only gave ice cream and milkshake which still are good choices. But our waitress was so wonderful that she asked the team to put together 3 GF choc chip cookies in a sundae! She also asked if I was GF sensitive or a real allergy. She was fantastic! Such a great place that we frequent very often. Had GF burger with fries cooked in separate fryer. They have a great GF selection. Always a great restaurant to visit at CityWalk. Kudos Hard Rock Team! Love the atmosphere as I can actually share a nice GF dinner with the family. Thanks for keeping a GF menu!
My waitress was great. They have a separate menu but I mentioned I wanted something on the main menu prior to seeing the gf options. They were 100% able to make my chicken sandwich gluten free, I was able to have gf fries, and all of the food was amazing.
The lady who took our order was great! She was super acomidating and let me know exactly what I could eat. I had a kids cheeseburger with fries (I have a small appetite and a 1/2 lb burger didn't sound great). The fries are cooked in a separate frier and the burger comes plain, minus the cheese, they give you bottles of condiments to put on it.
Yes
Had to ask for gluten free options. Server didn’t understand the exact reasoning or what I needed. I ordered the steak and green beans. The beans had no seasoning, but I fixed that. The steak was pretty good. No sickness or reaction from this meal!
Yes
Our server was extremely knowledgeable about the gluten free options & how they would be able to accommodate my needs. Food was excellent and I was even able to have French fries which is generally not an option!
Yes
Food was good and I didn’t get sick. The staff was also very kind and knew a lot. I would love to go back!
Yes
They had a fantastic GF menu & the server was very knowledgeable about celiac & gluten allergies.
Yes
Limited GF items, and the food is mundane and not a quality meal. This chain is the same everywhere
Got the wings and the ribs with fries, all of it was safe but it was just okay. The wings were dry which was weird for buffalo fries. Plus the gf menu doesn't have prices on it soooooo I accidentally bought a full rack if ribs (beware).
Yes
Great gluten free meal! Manager cane to our table to take our GF order. We got a bunless hamburger and fries from their separate fryer (they do offer GF buns though)! Food was fantastic and I felt great afterwards. Will definitely return.
Good burger and fries. Our waitress was amazing. We had a ton of fun and we're reassured the entire time that everything was safe for me. Meal was fantastic.
Yes
Every time I have visited here it has been super. Given gluten free menu and manager came down to talk us through and said she would be sorting our meal. Only ever got the burger on the menu though as they are so tasty. The fries are super too. Even the table sauces tell you which Heinz products are gf. Would definitely recommend to others and will be back.
Came in for breakfast. Have to say very impressed! My son got a breakfast sandwich (udis roll) and my niece had an omelet with toasted udis roll. Breakfast potatoes are gf as well as the bacon AND sausage. No gif breakfast menu but Birdie (our waitress) got manager and both were amazing! 10 stars of I could first the service alone!
This was one of my best gluten free dining experiences in the last 5 years! The waitress let me know that the gluten free menu is for gluten sensitivities and told me what my options are for being celiac. So there aren’t a ton of celiac options but the burger I had was yummy! And the fries are from a dedicated fryer which is always a luxury!
Yes
Yes
Manager greeted me and talked options with me incredible service and food.
Good gluten free menu (inc fries in a dedicated fryer), had a delicious burger :) Update - enjoyed my meal so much I went back later the same week. Had another lovely meal and didn't get ill either time (nor did my celiac son)
Yes
they have a gluten free menu that had a good variety of food including fries (and they were DELICIOUS)
Yes
Now have a gluten free menu with a good amount of choices! Was delicious
They don't have a gluten free menu, however the waitress informed me that are slowly making their entire menu gluten free, with current gluten free sauces and substituted items. I had the barbecue chicken with fries which was nice but nothing special, but I did not get sick which is always a good thing.
Yes
They do not have a GF menu which is why I gave them four stars. The waiter was very knowledgeable and helpful. My son really enjoyed hamburger and fries.
I was confused when we stopped in for a burger, because our experience was not the same as others. I would not classify Hard Rock in Maui as celiac friendly, no dedicated fryers or cooking areas (at least not according to our waitress), no gf bun options, no gf menu at all. All of their BBQ sauces have soy sauce, even the beans that top the nachos have wheat. Very few options without extreme modification. The only reason I give them 2 stars is because our waitress was trying so hard to make something work.
No
Didn't have a gluten free menu, but had options. Fries were in a separate fried. Food was overpriced and nothing special, just like every hard rock. Overall, sever was very helpful and I felt fine after eating.
Burger was delicious. The gf bun was amazing in taste but started to fall apart bad when I was finishing up. Best gf bun I've ever had even if it did fall apart.
Highly recommended! The manager, Scott, came to my table and discussed the gf options with me. He waited for the waitress to explain her that the ordered burger needs to be gf and that they have to make gf fries. Very good job! The food was tasty! And in addition they have two hard cider.
No specific gf menu, but the manager walked me through the menu......he also advised that there is a separate fryer..... he made sure my food had no cross contamination. i had potato skins as an appetizer, main meal was a cheeseburger and french fries......
manager came out to go over menu options. he dictated to our waiter how to put order in. they even made potato skins for us in the GF fryer! something I haven't had in a long time. Felt safe. manager oversaw food in kitchen as they were prepping it.
Yes
Manager recommended the Mac and cheese. When I asked if the pasta was gluten free he said oh oh no that's right. Don't get that. Then he said they had a dedicated fryer for allergies. 1.5 hours later still no food. The fryer broke. No one bothered to tell us. They do have udis gf buns so the burgers technically are GF but I would not trust contamination. My daughter is celiac and I just can't risk it.
No
Manager came out to go over menu. Lots of choices but no dedicated gluten free menu. Can't have nachos but fries made in separate area. Amazing Udi's gluten free bun. Manager even gave me one to take for free. A little loud but great food and service. I recommended they make gluten free flags so you know your food is correct. It was hard to tell the rolls apart (but that's also a good thing).
Hard rock does not have a gluten free menu. However, they have options for people that are gluten free. Almost all of their sandwiches/burgers are gluten free, as long as you ask for a gluten free bun. Make sure to ask your server if the fries are cooked in their own fryer, and if they are, get them unseasoned. Their BBQ sauce is not gluten free. Also, their service was slow, but the food was very satisfying considering we just came from a long day of not eating.
Yes
Great service! No gluten free menu but just tell the waiter about your allergies and a manager comes out to discuss your allergies. He gave me all the options for myself and my two boys 4 and 6. They have a separate grill and fryer so we enjoyed gf fries. It was a great meal and no one had any issues afterward.
Yes
They're great about gluten allergies here!! Just tell them you have a gluten allergy, or tell them what you want, and the manager will come and talk to you about your options. Awesome service.
Good food. No gf menu, but manager comes to table to explain options and changes they make to their menu for you! Gf buns make almost any sandwich possible, and gf unseasoned fries were DELICIOUS!
I was recently at Universal Studios and was unable to eat anything within the park. As we were leaving we decided to try the Hard Rock Cafe. A manager was sent over to take my order and informed me that all food was made on a seperate grill. Also things like french fries were made in a seperate frier. I was able to eat a fantastic meal with no worry. I would highly recommend going to the Hard Rock the next time you are in Orlando
They have a gluten free menu.
I had a cheese burger and fries. The bread was actually alright!
Overall a tasty meal.
Reassuringly the server brought it over and said Gluten free burger and fries. I hate it when they just put it down without mentioning it.
I think you could eat here and not be worried.
Just thinking back I don't think there were many vege options. Maybe 1 or 2 items. So not ideal if that's you.
— Somewhat
— Separate gluten-free menu
— Some
— Average
Gluten free menu. Educated & kind staff. Right outside of Pike Place Market.
— Somewhat
— Separate gluten-free menu
— Some
— Good
The staff was very serious about gluten contamination and asked if I was celiac. They stated it would take longer which I was great with. The food was so good and I didn’t get sick. The ambiance, decor and music was fantastic. I was reluctant going since it’s a chain and, well, we are in Hawaii, but I am so glad we did.
— Very
— Separate gluten-free menu
— Some
— Excellent
Traveled back in time, HRC has the flavor of the 80s. I don’t favor rock music, but the food was very good and gluten free - and that’s what matters (unfortunately).
— Very
— Separate gluten-free menu
— Some
— Good
Server was happy to get us a gluten free menu, menu also had a QR code to scan.
— Separate gluten-free menu
— Not Much
— Average