This was one of my best gluten free dining experiences in the last 5 years! The waitress let me know that the gluten free menu is for gluten sensitivities and told me what my options are for being celiac. So there aren’t a ton of celiac options but the burger I had was yummy! And the fries are from a dedicated fryer which is always a luxury!
Manager greeted me and talked options with me incredible service and food.
Good gluten free menu (inc fries in a dedicated fryer), had a delicious burger :) Update - enjoyed my meal so much I went back later the same week. Had another lovely meal and didn't get ill either time (nor did my celiac son)
they have a gluten free menu that had a good variety of food including fries (and they were DELICIOUS)
Now have a gluten free menu with a good amount of choices! Was delicious
They don't have a gluten free menu, however the waitress informed me that are slowly making their entire menu gluten free, with current gluten free sauces and substituted items. I had the barbecue chicken with fries which was nice but nothing special, but I did not get sick which is always a good thing.
They do not have a GF menu which is why I gave them four stars. The waiter was very knowledgeable and helpful. My son really enjoyed hamburger and fries.
I was confused when we stopped in for a burger, because our experience was not the same as others. I would not classify Hard Rock in Maui as celiac friendly, no dedicated fryers or cooking areas (at least not according to our waitress), no gf bun options, no gf menu at all. All of their BBQ sauces have soy sauce, even the beans that top the nachos have wheat. Very few options without extreme modification. The only reason I give them 2 stars is because our waitress was trying so hard to make something work.
Didn't have a gluten free menu, but had options. Fries were in a separate fried. Food was overpriced and nothing special, just like every hard rock. Overall, sever was very helpful and I felt fine after eating.
Burger was delicious. The gf bun was amazing in taste but started to fall apart bad when I was finishing up. Best gf bun I've ever had even if it did fall apart.
Highly recommended! The manager, Scott, came to my table and discussed the gf options with me. He waited for the waitress to explain her that the ordered burger needs to be gf and that they have to make gf fries. Very good job! The food was tasty! And in addition they have two hard cider.
No specific gf menu, but the manager walked me through the menu......he also advised that there is a separate fryer..... he made sure my food had no cross contamination. i had potato skins as an appetizer, main meal was a cheeseburger and french fries......
manager came out to go over menu options. he dictated to our waiter how to put order in. they even made potato skins for us in the GF fryer! something I haven't had in a long time. Felt safe. manager oversaw food in kitchen as they were prepping it.
Manager recommended the Mac and cheese. When I asked if the pasta was gluten free he said oh oh no that's right. Don't get that. Then he said they had a dedicated fryer for allergies. 1.5 hours later still no food. The fryer broke. No one bothered to tell us. They do have udis gf buns so the burgers technically are GF but I would not trust contamination. My daughter is celiac and I just can't risk it.
Manager came out to go over menu. Lots of choices but no dedicated gluten free menu. Can't have nachos but fries made in separate area. Amazing Udi's gluten free bun. Manager even gave me one to take for free. A little loud but great food and service. I recommended they make gluten free flags so you know your food is correct. It was hard to tell the rolls apart (but that's also a good thing).
Hard rock does not have a gluten free menu. However, they have options for people that are gluten free. Almost all of their sandwiches/burgers are gluten free, as long as you ask for a gluten free bun. Make sure to ask your server if the fries are cooked in their own fryer, and if they are, get them unseasoned. Their BBQ sauce is not gluten free. Also, their service was slow, but the food was very satisfying considering we just came from a long day of not eating.
Great service! No gluten free menu but just tell the waiter about your allergies and a manager comes out to discuss your allergies. He gave me all the options for myself and my two boys 4 and 6. They have a separate grill and fryer so we enjoyed gf fries. It was a great meal and no one had any issues afterward.
They're great about gluten allergies here!! Just tell them you have a gluten allergy, or tell them what you want, and the manager will come and talk to you about your options. Awesome service.
Good food. No gf menu, but manager comes to table to explain options and changes they make to their menu for you! Gf buns make almost any sandwich possible, and gf unseasoned fries were DELICIOUS!
I was recently at Universal Studios and was unable to eat anything within the park. As we were leaving we decided to try the Hard Rock Cafe. A manager was sent over to take my order and informed me that all food was made on a seperate grill. Also things like french fries were made in a seperate frier. I was able to eat a fantastic meal with no worry. I would highly recommend going to the Hard Rock the next time you are in Orlando
I've been to several Hard Rock locations and always had a great experience. This one has a sign on the door saying ask for the gluten free menu, but when I asked the host said they didn't have one, but was able to point out a handful of gluten free items. Our server was more helpful and asked to check if the chips for the nachos and the potatoes for fries are in a dedicated fryer, and they are, so all the menu items I was used to seeing on the gf menu were still available. Just seems like maybe they don't get a lot of gluten free customers, but the food was still very good.
Recently the Hard Rock Cafe has come a long way in becoming more gluten-free friendly. They understand celiac here and my server was sure to tell me that the fryer wasn't dedicated gluten free before I even had a chance to ask. The salad that came with my burger was fine, but nothing special. The burger itself was very tasty and I am a very sensitive celiac and I didn't get sick at all.
Staff & kitchen was knowledgeable about gf options. Our server informed the kitchen staff that my husband and I have celiac disease and they made sure our meals had no cc. It took a while for our meals to come out, but we had a good meal with no side effects.
Had a beautiful ribeye steak with gluten friendly fries made in a designated fryer and green beans. This was an amazing experience from being greeted by the hostess who was very cheerful her name is Nicole and our server was outstanding as well. Our servers name was Kimberly and was very attentive and made sure that my food allergy was communicated very clearly to the chef. There is no way to tell right away if there has been any cross-contaminationBut so far I feel very confident. If there is any change I will edit my comment. Very upbeat and friendly environment. P. S. My husband loved his burger and beer. ♥️
Good gf menu and seperate fryer for fries. They have fries specials (eg parmezan, chili or garlic fires), also gf. Very nice! Had the pulled pork on a gf bun, both pretty dry. Therefore only 4*. No reactions.
Chicken sandwich on gluten free bun was excellent but fries needed seasoning. Gluten free doesn’t mean it has to be bland.
I have celiac and am pretty sensitive to cross contamination. Our server was very knowledgeable and happy to help me select a safe gf meal. They have a dedicated fryer so it was a treat to have French fries. They also have gf buns. I waited to post this review until one day after dining there so I’m sure that I didn’t develop symptoms after the fact.
They have a gluten free menu that shows a bunch of deep fried options from wings, French fries, etc... when questioned about if they have a separate fryer for those items the waiter asked the cook about it. the cooks response was "we use the same fryer, the hear cooks it out." Will not go back there again.
Ate here three times and did not get sick. I get sick if I get even a little cross contamination. I had no problem here. They have a gluten free fryer for the fries which were great. Great burgers with a good gluten free bun. Servers were really knowledgeable and helpful with gluten free. Server said they have a separate gluten free prep area and color coded cutting boards for gluten free prep. They even had a delicious gluten free brownie sundae for dessert. I highly recommend this place.
I have generally felt that Hard Rock does a great job keeping me safe. This Hard Rock made me nervous. The waitress was a great help but pointed out that a lot of the items on the GF menu are not free of cross contamination. They did not have a dedicated fryer. She also tried to tell me one of the steaks was not GF. Make sure you ask a lot of questions.
The staff was very knowledgeable. We eat at Hard Rock Cafes in different cities. They seem to be good regarding gluten free at the locations we have tried, and this was no exception. They have a dedicated fryer and a separate gluten free menu. We had nachos, milkshakes and fries. You can get burgers, sandwiches, salads, appetizers, etc. (a good selection of things, actually!)
Awesome experience. Wait staff very knowledgeable. Dedicated fryer for French fries. I had the BBQ legendary burger. Would highly recommend.
A great gluten free menu with a lot of choices 👍
Hanson was our waiter and he was very knowledgeable and helpful! Food was great! Lots of GF options
Gluten free bun for the burgers.
Waitress screwed up with our night. She brought the gf burger with a side salad with f* croutons! We asked 5 times if that was gluten free and she confidently confirmed. My wife ate one when the other server came and said it had gluten. She still insisted it didn't. Then the manager apologized and did not charge us and offered assistance. Be careful there, ask the manager to watch your food. Servers do not know what is gluten. Training needed.
Great option! Went with a large party of 9 including 5 kids. They have a separate gf menu ( even a kids gluten free menu) My 6 year old daughter enjoyed a cheeseburger on a delicious bun. Spoke to manager who assured me they had a dedicated fryer for fries. She was very happy!
Good measures taken to ensure gf. I had a burger on a gf bun it was pretty good. Limited gf menu not as much memrobelia as most Hard Rock Cafe.
8:30 am - 12 am
8:30 am - 12 am
8:30 am - 12 am
8:30 am - 12 am
8:30 am - 12 am
8:30 am - 12 am
8:30 am - 12 am