Guy that works here had no idea when I called. Also had 0 phone professionals and I don’t think it’s a good idea to go here since clueless people like that might contaminate everything.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I've eaten here many times and never had a reaction. There is only one thing not labelled GF and I believe it's a bowl with miso sauce.
Great place to go to. I always order the tuna and it's amazing.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
This has basically become my go-to fast food place. Almost completely gluten free, healthy (but not too healthy), with lots of tasty options. My whole family (the rest of which can eat gluten) love this place.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
We’ve loved this place since half of our family has Celiac and there are so few places around Burnaby that can accommodate our diet restrictions. We’ve gotten take-out from there 7 or 8 times with no problems. However this last time my daughter got ill. Somehow her meal must have gotten cross-contacted with gluten. The rest of us were fine. She was ill for 4 days so we will be a little hesitant to go back. That said, the food is really good, and they’ve done well the other times so maybe we’ll try again? Edit: I tried again and I’m no longer comfortable eating here. I watched carefully as the person prepared the food and I noticed that she used the same spatula to mix the food as all the others. The spatulas are put back into a jar of water and reused. I had asked that a fresh one be used for mine since I was Celiac but she forgot. When I asked about it she immediately started a new bowl for me, this time with a fresh spatula. Given how I felt that evening though I think some cross-contact still happened. It seems the food handling is just too loose now to be safe for those with Celiac or allergies. I’m sad to say I won’t go back.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Excellent
I realized too late the options are not gluten free but rather gluten friendly. I specifically asked if the grilled salmon bowl was gluten free and was told yes. I got pretty sick after eating here. My fault though - gluten friendly is not the same as gluten free.
— Gluten-free items are marked on the main menu