Jack Astor's

4 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
2 ratings

As rated by the community

2960 Kingsway Dr
Kitchener, ON N2C 1X1, Canada

Most Recent Reviews


Overall Rating

Review


The menus has burger that you pay extra for the GF bun and it wasn’t great. Really not much choice . The had one GF beer on menus when I ordered it the said they no longer carry it left unhappy it’s hard to eat when your celiac but my lousy burger wan not worth $18.00

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I had a pretty good experience here! I got Pad Thai which was already made with rice noodles! Having the menu state it was made with rice noodles (meaning they didn’t have to swap Gluten for gluten free noodles) definitely made me feel more comfortable! I have only been there once but my first visit went well!

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


They had updated their menu to showcase the gf options, I got an American burger with fries. They assured me the gluten free bun were kept separate and the fries were in a dedicated fryer. Burger was a tad pink, and very tasty. However I did get very sick from it. So bit of a mixed review.

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dinner
  • Late Night
  • Lunch
  • Restaurant

Photos


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More Reviews


Overall Rating

Review


Server was very attentive, explained about the gf buns. when I said I likely couldn't have the fries he assured me that the fries were gf in a dedicated fryer!

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Nope for this place!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Menu clearly marked, GF deep fryer, GF buns, and a manager brought out the meal and said “celiac” to me while putting it down. Overall felt very safe although I can’t comment on cross contamination as I don’t get noticeable symptoms.

Safety


Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good vegetarian options
Symptomatic Celiac

Overall Rating

Review


We were accompanied by friends and we found the meal delicious. The service was very good. I asked about the Standard operating procedures in regard to gluten free within the kitchen. They have dedicated fryers for the French fries, make sure the cooking space is cleaned. The burgers are gluten free and they have gluten free buns. I’m a pescatarian and they had very nice vegetarian burgers. The restaurant has changed and made the menu much smaller so some choice is limited. With all that in mind I would recommend this restaurant and make sure you tell them you need to be gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Excellent service. J’étais avec un groupe de 10 et le serveur m’a bien assuré et va à la cuisine pour vérifier que tout ok pour moi. J’ai très bien mangé et pas du tout malade. J’y retournerai avec confiance.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


The staff at the restaurant were very knowledgeable about gluten-free options and had a variety of gluten-free dishes on the menu. The restaurant also had a dedicated gluten-free fryer. This made me feel safe and satisfied with my dining experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers outdoor seating

More Info