9600 South I-35 Suite D-500, Austin, TX 78748 Directions

Top Reviews


Not celiac
2 months ago

They have GF every time I go which is almost weekly. Been going to this one for 5 years. They always use a separate box sealed with a GF sticker.

Not celiac
3 months ago

No gluten free bread here. Disappointed to say the least

Celiac
5 years ago

Easy, quick, safe. Even healthful, with salmon, salad bar, etc. I think they are using Udi's bread, great if you have no egg allergy. Plus there is a nice playground here.

Gluten Free Features

  • Appetizers
  • Bread/Buns
  • Chicken Fingers/Nuggets
  • Gluten Free Menu
  • Sandwiches

Categories

  • Dairy-Free
  • Deli
  • Healthy
  • Kid Friendly
  • Lunch
  • Pescetarian Friendly
  • Plant Based
  • Takeout
  • Vegan Friendly

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More Reviews


Not celiac
6 years ago

Salads and gluten free sandwiches are pretty good! Great to-go meals.

Reviews of this Chain

Celiac
5 days ago
Not celiac friendly

I have ate here twice and got sick both times. Cross contamination nightmare. Food was decent just not worth getting glutened.

Celiac
1 week ago
Not celiac friendly

Ate a gluten sensitive item, but was sick ten minutes into the meal. They don’t guarantee there won’t be cross contamination, and in my opinion, it isn’t worth that risk.

Celiac
2 weeks ago
Celiac friendly

Jasons deli is one of our favorite gluten free options. However, as with all Jasons Delis, you need to ask for gluten free and tell them it’s for allergies. They are very accommodating, and I always ask them to make sure they are taking the peanut butter, jelly, fruit, salad stuff etc from a new container from the back and not from the open bar behind the counter. They are more than happy to do it. We have eaten at this one and had no issues, but I still explain just to make sure. We have a very sensitive celiac 12 yr old and she loves Jasons

Celiac
3 weeks ago
Celiac friendly

You are only assured a gluten free sandwich if the manager fixes it.

3 weeks ago

Gluten free bread was awesome! Tons of GF options and really affordable.

Celiac
1 month ago
Not celiac friendly

Not sure why everyone is recommending the local Jason's Deli as okay for celiacs. My husband and I went a few weeks ago, I ordered off the gf menu and made very clear that everyone needed to change their gloves. The cashier stated it wasn't a problem. I watched them make my sandwhich - not a single person changed their gloves, they used the same knife to cut my sandwich as everyone else's, and they didn't change the brown paper they make the sandwiches on either. DEFINITELY NOT CELIAC SAFE.

Celiac
1 month ago
Celiac friendly

I've eaten at this chain in many cities and never had a problem. They use a specific kit for gluten free sandwiches.

Celiac
1 month ago

Just ordered a gf sandwich, I informed them I had celiac so please change gloves. Well I look 8 months pregnant and very sick.

Celiac
1 month ago
Celiac friendly

Gf bread, separate prep area, separate packaging when it’s delivered, no reaction

Celiac
1 month ago
Not celiac friendly

Gluten-free sandwiches were served on normal bread, even after we were assured gluten sensitive prep area would be used and gloves changed. Not Udi’s, which should have been our first clue, and spongy texture in the mouth was too late. We were glutened.

Celiac
1 month ago

Thank you Jason's Deli for giving us GF people somewhere to eat when traveling. The staff here was wonderful!

1 month ago

Great job with GF bread. And we'll aware of CC issues, my sandwich was fantastic and free soft serve!

Not celiac
1 month ago

I love a good sandwich, since I don’t get them regularly. I am celiac so the store bought bread is always very mediocre. They always have super fresh Udi’s bread! My school and vendors even order my special sandwich box when they do a luncheon for us during events. When I go in, I always see that they make my sandwich on a back clean counter on paper to be sure of no cross contamination. They definitely do their best to be sure it’s safe.

Celiac
1 month ago
Celiac friendly

I love the options they provide here for their celiac customers! Sometimes they are unaware of the extra precautions they need to take when preparing gluten free food, so make sure to remind them, and they should be more than happy to help. They do to-go orders, and they are very family friendly!

Celiac
1 month ago
Not celiac friendly

When I spoke to staff about gluten free, they told me it wasn’t safe for those with celiac.

1 month ago

Cross contamination from lack of training and not paying attention. Also not aware of what's in their food that could cause a reaction.

1 month ago
Not celiac friendly

I went there and ordered gluten free bread and tomato soup. I verified again that both were gluten free but i was sick after eating there. I think it was cross contamination which is hard in that type of restaurant

2 months ago

Very fresh sandwiches. GF bread seemed homemade and was delicious. Enjoyed this place very much!

Celiac
2 months ago
Celiac friendly

Excellent staff and options! Very careful with gluten but since it’s a deli there’s always a risk. We’ve eaten here several times and neither of us has had an exposure. My daughter loves the free icecream!

Celiac
2 months ago
Not celiac friendly

I go up to order, have an idea of what I might want (not certain because GF isn't listed on their big menu on the wall) so I ask the cashier if he knows the GF options. He said "no, I don't know what's GF. Take this menu (he hands me a small one from behind the counter that DOES list Gluten Sensitive) and go to the back of the line." The line was all the way back to the front door, so I was not about to wait ANOTHER 15 mins in line. Their protocols for GF do not seem safe anyway. Everything is in one big cluttered line. Think Subway but way bigger and messier. I do not recommend this place if you have Celiac Disease.

2 months ago

They offer GS but not guaranteed non contamination there is a disclaimer on package and on menu if you have Celiac disease the GF/GS is for thoes sensitive to Gluten not with Celiac disease.

Celiac
2 months ago
Not celiac friendly

Not safe at all. You can see them making the food right there and they don't even try. It's disappointing since they know what to do, their website and other restaurants know, they just don't do it. Didn't change gloves, used the same knives, did not put a clean paper down.. the list goes on. They weren't even busy so they clearly don't care.

Celiac
2 months ago

Found this place through this app with good reviews while on vacation. Walking in ordering a gluten free bread for my sandwich they ask “is it preference or allergy” I said allergy and she explained some people don’t tell them because they toast the bread in a gluten free only toaster. Which is great! This place has other items on the menu but if you’re looking for a gluten free sandwich this is the place to go. It was delicious and all the staff were helpful and friendly.

2 months ago

They have never messed up my GF order and are very careful to get it right. They have HUGE baked potatoes and a few other GF options that are delicious

Celiac
2 months ago

If you want GF, your options here are salads. They have a “Gluten Free” menu and it lists a variety of salads. The most interesting item on that specific menu had ranch dressing in it, ranch HAS WHEAT! No GF bread or pasta anywhere. I love going to Jason’s Deli for salad, but I don’t consider it GF friendly. The service is great and everything always looks clean.

Not celiac
3 months ago
Celiac friendly

The staff was great. Even during a busy lunch they went out their way to make sure food was okay for me to eat. Glove changes and all

Not celiac
3 months ago
Not celiac friendly

Staff did not have a clue what gluten free meant. Toasted gf bread through the regular toaster. Cross contamination everywhere. Will not be returning as daughter was glutened. Staff needs to be retrained on allergies.

3 months ago
Not celiac friendly

Absolutely not celiac safe. Yes, they offer a "gluten sensitive" menu, but there is cross contamination rampant.

Celiac
3 months ago
Celiac friendly

I always get chicken salad on toasted gluten free bread with gluten free chips and occasionally a gf snickerdoodle cookie. They always ask if it’s preference or allergy and I’ve never had any issue after eating. They have a drive thru which makes eating gf even easier.

Celiac
4 months ago
Celiac friendly

Brand new Jasons’s in Murphy. Always ask to see their double-sided gf listings! I love the chicken salad sandwich.

Celiac
4 months ago

So many gluten free options! Delicious!

Celiac
4 months ago
Not celiac friendly

There is no gluten free bread at this location

Celiac
4 months ago
Celiac friendly

A great lunch place for gf peeps. They have gluten free bread. I was impressed that they have a dedicated prep area.

Celiac
4 months ago

I went to Jason’s deli hoping for some good gf options. I heard they had gf chicken nuggets but when my husband asked if they made it in a separate Frier they said no. But they hv a gf baked potato and gf grilled cheese, not the best food I’ve ever had but not horrible. They also hv a rack of gf snickerdoodles by a gif company, udis that was pretty good. I did not hv any reactions or feel sick afterwards. So this place is ok, but staff isn’t very knowledgeable about celiac. And food may hv cross contamination. You’ve been warned...

Celiac
4 months ago
Not celiac friendly

Menu lists gluten free options, but not enough precautions for cross contamination. Sick for a week after eating here.

Celiac
4 months ago
Not celiac friendly

Enjoyed a salad with tasty greens. Unfortunately either the dressing or cross contamination ended my joy several hours later. Gluten strikes. Was hoping 🙁

Celiac
4 months ago
Not celiac friendly

The girl taking orders did not even know they had a separate menu for gluten-sensitive. I read it on their regular menu and made her find it for me. I ordered the big chef salad. By the time lunch was over my belly was burning. I am very sensitive and took my risks eating here since they don't pretend to be safe for Celiacs... But I've eaten here without any issues many times previously. Once home I had very bad stomach issues and then took a the hour nap. I never nap, but exhaustion is one of my gluten reactions. Very sad. This used to be one of my favorite go-to places.

Not celiac
4 months ago

I'm not celiac, but was glad for a quick to go option in downtown. Only GF options were salads.

Celiac
5 months ago
Not celiac friendly

Ordered a gluten free sandwich and it was made with rye bread instead. I didn’t realize until I had eaten three bites. I was sick for days.

Celiac
5 months ago

GF bread, baked potatoes or salad bar!!

Celiac
5 months ago

Love the grilled cheese and never get sick.

Celiac
5 months ago
Not celiac friendly

They flag gluten friendly meals with purple and change gloves. However I’ve gotten sick many times with a variety of the meal options. Good for gluten sensitivity but not celiac.

Celiac
5 months ago

It’s one of our go tos! Son has Celiac and gets the salad bar or something off the gf menu. We love it and he doesn’t get sick afterwards.

Celiac
5 months ago
Celiac friendly

Yummy baked potato! Great to have gluten free options close by!

Not celiac
5 months ago

Gluten free menu with lots of options. Special handling process in place, no need to request it.

5 months ago
Not celiac friendly

Jason's Deli cannot guarantee there is no cross-contamination. This place may be gluten sensitive but not gluten free!

Celiac
6 months ago
Celiac friendly

Jason's Deli has a protocol in place for what they call "gluten sensitive" customers. My son has ordered a sandwich with gluten free bread and they have a separate area where they prepare such meals. The mayo they used was a packet so no cross contact issue. They do a glove change as well. This time my son got the gf chicken nuggets. I asked and they informed me they cook these on their own tray (which has been cleaned prior), so minimizes cross contact. His carrots, dip, and gf nuggets came on their own tray in individual containers with lids. They do put a sticker on each lid stating in so many words they can not guarantee no cross contact, but of course they can't because this isn't a dedicated gf facility. I feel my son is safe with the protocols they have in place. And their food is delicious!

Celiac
6 months ago

Absolutely great place for anyone with celiac disease. Food is great. Be sure to double check though they make mistakes like any place.

6 months ago

Gluten free items listed in menu. It was my first visit so I got a salad.

Celiac
6 months ago

They use Udi’s bread for the sandwiches. Checked to ensure the food was for an allergy. Never been glutened here! Great food and service.

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