Love Jason’s. Gluten free bread, nuggets for the gf kiddos. Staff knowledgeable and very friendly. GF sandwiches come in a separate box so there’s no accidental contamination. Celiac and have had no issues.
Absolutely delicious gluten free bread. A separate menu just for gf items. Very friendly, helpful, and patient.
AMAZING service! I was so impressed with the selection!
I've probably eaten here at least 25 times, and never a GF problem. The ice cream (free with any meal) is a nice bonus.
My wife and I have had multiple good experiences here with both salads and sandwiches. I'm extremely gluten sensitive and have never had an issue.
There are many gluten free options at Jason's Deli! There is a separate location where the GF food is prepared, which is nice to see. Their salad bar is great, and they even have several soup options. I'll definitely be visiting more often.
They have a great salad bar & gluten free sandwiches are very tasty! I've been in the store & had delivery. Each time has been delicious and great customer service to boot.
Update: We came back to Jason's for lunch today. Gluten free food was prepared and delivered by a manager- the same person from start to finish. He stayed by us while we checked the order for accuracy. Item was clearly marked with gluten free sticker and brought in to go container to mark it as specialty. Bread is Udi's brand- which we like better than any other commercial bread. Gluten free menu is present in restaurant. Order was correct, food high quality with great taste. We will go back and continue to look for the process improvements offered by Brad. Update: I just got off the phone with the supervisor there: Brad. He's the one who answers to corporate Jason's Deli. I explained to him all my concerns and issues with our service. He has addressed issues and temporarily has only managers handling gluten free orders in an effort to provide safety to us until he is positive that his staff understands why it is such a concern. I have agreed to give them one more chance- and I will update again once we go in. Original review: Jason's has a specialized space including case with knives/prep area. The food tastes great but they don't check orders or know why gluten is such a big deal. A great menu but miscommunication and lack of common customer service reign high here. We've had more than 5 experiences there and 90% of the time there's something wrong with the gluten free order. We've received regular bread when buying gluten free. Management doesn't care about what they are doing or the importance of their area. It's a shame this location is such a disaster, because generally Jason's is great. Just go elsewhere!
I decided to give their gluten sensitive menu a try. Their menu says they are not Celiac friendly due to a shared kitchen. The cashier and manager both gave my wife an eye roll when she asked for gluten free but one of the food line workers assured her my salad would be handled properly. I asked them to make sure they changed gloves but was told the GS salads were pre packaged and safe. Salad was tasty and I did not get sick so that was a win.
The food was delicious. They brought me the wrong sandwich at first (also gluten-free, but wrong ingredients). The downfall, though, of ordering grilled chicken sandwich is that they use little pieces of chopped chicken and they all fall out of the Udi’s bread, leaving a giant mess. It tasted good, though. They have a warning on the food about their shared kitchen but employees told me people with celiac eat here all the time. You order at a counter and then sit down and they bring your food to your table, so it’s sort of like a McDonald’s with delivery people.
I ordered over the phone and they told me that their dressings all contained gluten which was incorrect information. The website says otherwise. When I arrived the manager did not know. When I placed my order over the phone I stated that I had celiac. When I ordered my food, the label on my salad said not recommended for celiacs -_-
I eat here a lot and have not had any issues. I have Celiac and I typically get their GF potatoes and salad bar. I've also had their sandwiches on GF bread with no problems.
Very knowledgeable, large gf variety
I have Celiac, have eaten here several times, and so far so good. I have not ordered a sandwich with the gluten free bread so I cannot comment on that. I have ordered several of the gluten sensitive salads, potatos, and chicken nuggets and have never had a reaction so far. They also have Udi's gluten free snickerdoodles and free soft server ice cream. I would not recommend the salad bar to those with Celiac due to probable cross contamination.
Omg so freakin good!!! They have sweet potatoes, sandwiches, etc. and it’s SO GOOD!!! I’m not even a sandwich fan, but I crave this place now! The staff are SUPER friendly and helpful too. I don’t think I’ve ever seen a fast food group that actually love their job as much as these guys do! And free soft serve ice cream if you eat in!
I’ve eaten there several times & have not gotten sick. I’ve had s couple of their salads, brisket potato, and tortilla soup and all have been very good. As is typical with most places, no gluten free,dairy free desserts. However, they do have fruit. This place has been a great find for variety & consistency of food.
Not bad. A few gluten free options but not many. The girl who took our order was very lazy and acted like she didnt care. I had to tell her multiple times I cant afford a mistake and when my food came it came with a GF note that noted that it was GF. But for Celiacs ABSOLUTELY NOT! They told me that if you are Celiac or have a very high cross contamination issue they wouldn't reccamend it because all the food was prepared in the same kitchen and same surface. I didnt get sick here but I DONT think I will be returning because of careless people working there.
Do not trust this location for Celiac-safe prep. I drove 20 min off route to get my daughter soup & a grilled sandwich & the order was cross contaminated. Servers were dismissive of my concerns & stickers on food containers released them of all responsibility to try the few precautions it would take to be Celiac safe. They even put many bags of saltine crackers in with the order. 😡I’ve had great experiences getting Celiac-safe food at other Jason’s locations. I will never return to this location.
Spoke with mgr Alex over phone to order lunch to be delivered to off-site mtg the next day. He understood the importance of avoiding cross-contamination for my food and assured me of their processes. Ate the Papa Verde sweet potato and cup of vegetable soup I’d ordered the next day at lunch. Felt fine when headed home, so called to thank Alex. He told me he had personally attended to seeing my Food was prepared in safety. Wish I lived closer to this restaurant bc they make me feel safe abt eating there even though not a dedicated gluten-free facility.
Always very careful with my food: have never had a problem here. Is cross-contamination possible? Yes. I would know as I have a serious contact allergy to wheat, but the salad bar is dangerous and asking for trouble. Staff are well-trained and food direct from the kitchen is very well-controlled as are catered items.
I have always enjoyed eating here and felt safe, but not anymore. I went to this Jason's Deli about a week ago and ordered a sandwich on gluten free bread and specified a gluten allergy. They took none of the normal precautions that I had seen previously. The person making my sandwich did not change gloves, he threw my bread down on the toaster belt without a tray then put it directly onto the board that they make all of the other sandwiches on and used all of the same utensils. I spoke to the manager and he remade my sandwich properly, but unless I stand there and watch them prepare my food I can no longer trust them unfortunately.
This used to be my go to restaurant. Lately, in the past 12 months, I’ve wondered if the employees understand Gf. I’ve gotten sick a few times but I can’t quite figure out if it’s gluten as I also have other allergies. The staff doesn’t communicate well. Proceed with caution.
Gluten free menu. Food is good
Has been hit or miss. Ordering online gives the option of asking for staff to change gloves. When I ordered in the restaurant I asked if something was gluten free and met with two I don't knows.
Staff was nice and knowledgeable. They were more than happy to answer questions and knew the answers, which made us feel comfortable. Made my daughters sandwich separate and gave her separate gf chips in their own bag. She did not get sick and she has celiac and is sensitive to cc.
No GF options at this one
The food was good, but I started feeling sick before we left and was told when asked, that they are only gluten sensitive and can not guarantee CC.
Gluten free bread offered, but no dedicated toaster, knife or cutting board, so cross-contamination likely. The notice they put on their gluten free sandwich containers states that they do not recommend it for people with celiac disease. Wish they’d go the extra mile and have dedicated equipment.
No GF options like most Jasons Deli
Healthy food fast - and gluten free options...what more couple you want? This is a Deli - so first you order, and they bring it to your table pretty quickly. It’s nice have a place I can get a (half or whole sandwich) on delicious gluten free bread. We usually get the managers special - half sandwich, one-trip salad bar, chips and free ice cream for $8.69. I am very sensitive to gluten and never had an issue in my two visits. Other popular options are pizza and there many soups.
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