Absolutely delicious gluten free bread. A separate menu just for gf items. Very friendly, helpful, and patient.
AMAZING service! I was so impressed with the selection!
I've probably eaten here at least 25 times, and never a GF problem. The ice cream (free with any meal) is a nice bonus.
My wife and I have had multiple good experiences here with both salads and sandwiches. I'm extremely gluten sensitive and have never had an issue.
There are many gluten free options at Jason's Deli! There is a separate location where the GF food is prepared, which is nice to see. Their salad bar is great, and they even have several soup options. I'll definitely be visiting more often.
They have a great salad bar & gluten free sandwiches are very tasty! I've been in the store & had delivery. Each time has been delicious and great customer service to boot.
Update: We came back to Jason's for lunch today. Gluten free food was prepared and delivered by a manager- the same person from start to finish. He stayed by us while we checked the order for accuracy. Item was clearly marked with gluten free sticker and brought in to go container to mark it as specialty. Bread is Udi's brand- which we like better than any other commercial bread. Gluten free menu is present in restaurant. Order was correct, food high quality with great taste. We will go back and continue to look for the process improvements offered by Brad. Update: I just got off the phone with the supervisor there: Brad. He's the one who answers to corporate Jason's Deli. I explained to him all my concerns and issues with our service. He has addressed issues and temporarily has only managers handling gluten free orders in an effort to provide safety to us until he is positive that his staff understands why it is such a concern. I have agreed to give them one more chance- and I will update again once we go in. Original review: Jason's has a specialized space including case with knives/prep area. The food tastes great but they don't check orders or know why gluten is such a big deal. A great menu but miscommunication and lack of common customer service reign high here. We've had more than 5 experiences there and 90% of the time there's something wrong with the gluten free order. We've received regular bread when buying gluten free. Management doesn't care about what they are doing or the importance of their area. It's a shame this location is such a disaster, because generally Jason's is great. Just go elsewhere!
Healthy food fast - and gluten free options...what more couple you want? This is a Deli - so first you order, and they bring it to your table pretty quickly. It’s nice have a place I can get a (half or whole sandwich) on delicious gluten free bread. We usually get the managers special - half sandwich, one-trip salad bar, chips and free ice cream for $8.69. I am very sensitive to gluten and never had an issue in my two visits. Other popular options are pizza and there many soups.
We have taken our whole family here, even in times that were really busy. They have always done an amazing job. Our GF meals come out all wrapped up, and have always been safe for us. Plus the food tastes great! Amazing sandwiches and salads. The kids love the free self-serve ice cream, which is also GF and you can put in a cup. A nice treat for kids who can eat dairy but not gluten.
Potato and salad ok. Staff told me that they toast sandwich bread in a shared toaster.
An option but take precautions! There are gluten free options but the restaurant has an official statement denoting it’s not celiac friendly due to cross contamination risks. Out of need for food, I did eat there after talking with the staff. The restaurant wasn’t busy and my meal was prepared under the gluten free preparations procedures. My meal arrived in a close container as well. I did not get sick. Gluten free bread was available. Other gf options included salads and baked potatoes. Sides include chips and which are prepackaged (not prepared on site) and certified gluten free.
Not bad. A.few gluten free options but not many. The girl who took our order was very lazy and acted like she didnt care. i had to tell her multiple times i cant afford a mistake and when my food came it came with a gf note that noted that it was gf. But for Celiacs ABSOLUTELY NOT! They told me that if you are Celiac or have a very high cross contamination issue they wouldn't reccamend it because all the food was prepared in the same kitchen and same surface. I didnt get sick here
DO NOT EAT HERE IF YOU HAVE CELIAC. Absolutely terrible about cross contamination at this location.
Same great options as all JD. GF bread, salads, potatoes, & dessert
My son was glutened at this location. It's a shame, because online ordering provides an option to request a glove change and the "gluten sensitive" menu includes many options. They offer an Udi's prepackaged snickerdoodle. Although I ordered a cup of soup online with the glove change request from the "gluten sensitive" menu, two prepackaged saltine crackers were included with it. I wasn't worried about that, because they were wrapped, but it just shows the lack of care.
Love Jason's Deli salad bar, chicken salad, etc.
I did not eat here because the staff told me if I was really celiac this was not a safe place to eat.
Separate gluten free menu, food comes out in separate container to avoid CC. Udi bread for sandwiches. Definitely worth it.
Have always had great service here. They are very knowledgeable about their menu and have a separate Gluten Free menu that has at least 1 kind of everything (I think they actually have 2 soups). My gluten Free kid loves the Gluten Free chicken nuggets and grilled cheese.
They had a gluten free menu and even gluten free bread. They did the usual "we are not a GF kitchen so there may be cross contamination" spiel but I had a baked potato with no problem. They had several soup options and a good looking salad bar that I did not try. They had a great Udis snickerdoodle cookie( individually wrapped and sealed). It's nice to have somewhere to go in Lake Charles, the GF options are slim in that town!
A regular spot for our family. Gf chicken nuggets of get any sandwhiche made with gf bread.
Was able to "design" my own GF sandwich, to the tee! The additional GF chips was very much appreciated!!
I have an extreme gluten allergy. Had their fruit & nut salad. Requested GF dressing but apparently did not get it, as I ended up in the bathroom twice before even leaving. Darn it. I am not happy with this as I normally am sick for days following an exposure. Yep, taking meds to help control it.
Their gluten sensitive food all comes with an allergy statement that their food is made in a restaurant with gluten filled food and they cannot guarantee lack of cross contamination. They have Udi bread for an extra charge. the gluten sensitive menu is extensive. They told me they have a separate prep area for the gluten sensitive food. All that being said, my 2 yr old (extremely sensitive) celiac daughter enjoyed their GF chicken nuggets, fruit cup, chips and hummus. She did not get sick. I'd go back. The wide selection and tasty food was nice.
Had a week and a half assignment in the area. Ate here 4 times. All were good choices and they were very attentive to my needs for Celiac. Will visit other locations when out of town. Thanks Jason's!
I'm not celiac but still have to eat gluten free. I ordered the Reuben with the Udi's bread. My sandwich came wrapped in a box with allergy info on top which was a first for me but thought it was a nice touch. The meat and sauce was really good but the bread wasn't dense enough and fell apart when I tried to pick it up. I finished it with a fork! But good flavors!
Of all the locations I have visited, they all have done an excellent job. I have had no issues with cross contamination. I have not been sick, not even slightly. My little ones love going there. They have so many options, except pizza. They even have gluten free dressing for salads.
The food here is absolutely amazing. Sandwiches ordered on gluten free bread come served in a sealed take-out container to avoid contamination. They also have Udi's cookies available for dessert if you don't want the soft serve! Lots of salad and soup options as well, for those who don't want a sandwich or want something with it.
I've been a few times but decided it's not worth getting sick. The person cooking spoke little English. I watched them prepare my food and sit the food on the counter where gluten filled sandwiches were made. I asked the mgr for help but not sure they understood. I won't go again.
Daughter 10yo Celiac loves the grilled cheese they make and ice cream they have. delicious she says. never been sick. they are knowledgeable and haven't cross contaminated. celiac friendly.
Everyone is knowledgeable about celiacs! They have a separate menu, and the gf bread is great. They got me to try the veggie soup and their bean-salad and even the cookie is gf! I am very sensitive and have yet to experience a reaction to any Jason's location.
I have Celiac Disease, have eaten here before and been fine but today, even after talking with the manager who said they'd change their gloves, I got glutened. Within 10 minutes of finishing my salad I became violently ill. My day is ruined....probably my whole weekend.
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