Gluten-free sandwiches were served on normal bread, even after we were assured gluten sensitive prep area would be used and gloves changed. Not Udi’s, which should have been our first clue, and spongy texture in the mouth was too late. We were glutened.
Not sure why everyone is recommending the local Jason's Deli as okay for celiacs. My husband and I went a few weeks ago, I ordered off the gf menu and made very clear that everyone needed to change their gloves. The cashier stated it wasn't a problem. I watched them make my sandwhich - not a single person changed their gloves, they used the same knife to cut my sandwich as everyone else's, and they didn't change the brown paper they make the sandwiches on either. DEFINITELY NOT CELIAC SAFE.
I love a good sandwich, since I don’t get them regularly. I am celiac so the store bought bread is always very mediocre. They always have super fresh Udi’s bread! My school and vendors even order my special sandwich box when they do a luncheon for us during events. When I go in, I always see that they make my sandwich on a back clean counter on paper to be sure of no cross contamination. They definitely do their best to be sure it’s safe.
I love the options they provide here for their celiac customers! Sometimes they are unaware of the extra precautions they need to take when preparing gluten free food, so make sure to remind them, and they should be more than happy to help. They do to-go orders, and they are very family friendly!
When I spoke to staff about gluten free, they told me it wasn’t safe for those with celiac.
I went there and ordered gluten free bread and tomato soup. I verified again that both were gluten free but i was sick after eating there. I think it was cross contamination which is hard in that type of restaurant
Excellent staff and options! Very careful with gluten but since it’s a deli there’s always a risk. We’ve eaten here several times and neither of us has had an exposure. My daughter loves the free icecream!
I go up to order, have an idea of what I might want (not certain because GF isn't listed on their big menu on the wall) so I ask the cashier if he knows the GF options. He said "no, I don't know what's GF. Take this menu (he hands me a small one from behind the counter that DOES list Gluten Sensitive) and go to the back of the line." The line was all the way back to the front door, so I was not about to wait ANOTHER 15 mins in line. Their protocols for GF do not seem safe anyway. Everything is in one big cluttered line. Think Subway but way bigger and messier. I do not recommend this place if you have Celiac Disease.
They offer GS but not guaranteed non contamination there is a disclaimer on package and on menu if you have Celiac disease the GF/GS is for thoes sensitive to Gluten not with Celiac disease.
Not safe at all. You can see them making the food right there and they don't even try. It's disappointing since they know what to do, their website and other restaurants know, they just don't do it. Didn't change gloves, used the same knives, did not put a clean paper down.. the list goes on. They weren't even busy so they clearly don't care.
Found this place through this app with good reviews while on vacation. Walking in ordering a gluten free bread for my sandwich they ask “is it preference or allergy” I said allergy and she explained some people don’t tell them because they toast the bread in a gluten free only toaster. Which is great! This place has other items on the menu but if you’re looking for a gluten free sandwich this is the place to go. It was delicious and all the staff were helpful and friendly.
They have never messed up my GF order and are very careful to get it right. They have HUGE baked potatoes and a few other GF options that are delicious
If you want GF, your options here are salads. They have a “Gluten Free” menu and it lists a variety of salads. The most interesting item on that specific menu had ranch dressing in it, ranch HAS WHEAT! No GF bread or pasta anywhere. I love going to Jason’s Deli for salad, but I don’t consider it GF friendly. The service is great and everything always looks clean.
Staff did not have a clue what gluten free meant. Toasted gf bread through the regular toaster. Cross contamination everywhere. Will not be returning as daughter was glutened. Staff needs to be retrained on allergies.
I always get chicken salad on toasted gluten free bread with gluten free chips and occasionally a gf snickerdoodle cookie. They always ask if it’s preference or allergy and I’ve never had any issue after eating. They have a drive thru which makes eating gf even easier.
There is no gluten free bread at this location
I went to Jason’s deli hoping for some good gf options. I heard they had gf chicken nuggets but when my husband asked if they made it in a separate Frier they said no. But they hv a gf baked potato and gf grilled cheese, not the best food I’ve ever had but not horrible. They also hv a rack of gf snickerdoodles by a gif company, udis that was pretty good. I did not hv any reactions or feel sick afterwards. So this place is ok, but staff isn’t very knowledgeable about celiac. And food may hv cross contamination. You’ve been warned...
Menu lists gluten free options, but not enough precautions for cross contamination. Sick for a week after eating here.
Enjoyed a salad with tasty greens. Unfortunately either the dressing or cross contamination ended my joy several hours later. Gluten strikes. Was hoping 🙁
The girl taking orders did not even know they had a separate menu for gluten-sensitive. I read it on their regular menu and made her find it for me. I ordered the big chef salad. By the time lunch was over my belly was burning. I am very sensitive and took my risks eating here since they don't pretend to be safe for Celiacs... But I've eaten here without any issues many times previously. Once home I had very bad stomach issues and then took a the hour nap. I never nap, but exhaustion is one of my gluten reactions. Very sad. This used to be one of my favorite go-to places.
I'm not celiac, but was glad for a quick to go option in downtown. Only GF options were salads.
Love the grilled cheese and never get sick.
They flag gluten friendly meals with purple and change gloves. However I’ve gotten sick many times with a variety of the meal options. Good for gluten sensitivity but not celiac.
Jason's Deli has a protocol in place for what they call "gluten sensitive" customers. My son has ordered a sandwich with gluten free bread and they have a separate area where they prepare such meals. The mayo they used was a packet so no cross contact issue. They do a glove change as well. This time my son got the gf chicken nuggets. I asked and they informed me they cook these on their own tray (which has been cleaned prior), so minimizes cross contact. His carrots, dip, and gf nuggets came on their own tray in individual containers with lids. They do put a sticker on each lid stating in so many words they can not guarantee no cross contact, but of course they can't because this isn't a dedicated gf facility. I feel my son is safe with the protocols they have in place. And their food is delicious!
I always get a turkey sandwich with tomato, lettuce and avocado. I also get chips and a gf cookie if they have it. Love it. I was cautious at first because it seems cross contamination would be an issue there but I never had any issue with illness after eating there.