I get sick every time. I have tried on three separate occasions over the past couple years (due to successful visits at other Jason's locations) & all three visits resulted in a bad ending. Would not recommend & will not return to Athens location.
I got my order in a sealed container so it wouldn't be CO'S by "regular" food. very tasty, though the bread did (sadly) dry out fairly quickly. staff made sure I was aware of what was (not) safe, during the order process . very impressive and helpful! also delicious. :)
I was glutened! I’ve eaten here before without a problem, but this time I had a serious contamination. What’s interesting is the lady at the register asked if it was allergy or preference, and told her allergy then asks what that meant to them. She explained they take extra care if the person has an allergy. I thought that was great...till I was sick. Then I realized preparing GF without caution is a bad idea. It means there will be more opportunities for contamination everywhere.
Jason’s Deli had a great gluten free menu, with tons of options for GF sandwiches, GF salads, GF soups, and GF sides. The staff was very helpful with explaining how they run their kitchen, and while they put a disclaimer that they use a common kitchen and can’t assure no cross-contamination, I witnessed them change gloves and package my sandwich separate from regular sandwiches. So great to dine at such an inclusive establishment!
Been here a few times and have not gotten sick! Staff do acknowledge a potential for cross contamination, but they take precautions to try to keep everything safe. I would avoid the salad bar, but the sandwiches were safe for me. They also have GF snickerdoodles at the counter that are delicious.
Large gluten free menu online. Took it serious when I went in during lunch hour - which is normally a great time to disregard gluten being so busy. Food came out in its own container labeled gluten free. Didn’t get sick.
This place is so awesome. We ordered the gluten free chicken nuggets for my daughter and they changed their gloves without us asking. I've seen this with Jason's Deli wherever we go. Bonus, they have packaged gf snickerdoodle cookies and ice cream for dessert. Wish we had one near us
Staff was very knowledgeable. Gluten free menu upon request. All I ended up having was a GIANT baked potato but there seemed to be quite a few options. I would definitely go here again just because of how kind and considerate the staff was (they even changed their gloves for my order). Udi’s cookies at the register too!
This casual spot was great for a quick meal. They had a GF menu which included most items from the regular menu. When I told them I have Celiac, they went straight to their dedicated GF prep area to make my sandwich. They even have a GF pan they put through the toaster to prevent cross-contamination.
Had a super yummy GF sandwich and a cup of tomato soup. Food was excellent. They gave me saltines in my bag with my soup though, so they werent paying too close of attention. The cashier asked if it was an allergy or preference but never wrote it down..? Also, found a few hairs in my food. Super yummy though.
Staff is very friendly and helpful with gluten free preparation. They have separate gluten sensitive kits that they use to prepare food. My kiddos weren't charged for the gluten free bread (Udi's) and they can make grilled cheese, pb&j, and traditional sandwiches. Also, the chicken nuggets are GF! Gluten Free Awesomeness! This is definitely our favorite spot in Las Vegas.
They will make you sick. I was there and ordered a plane baked sweet potato. This order was sent back three time. I am Lactose intolerance and they place butter and cheese the first time. The second time butter. The third time it was in the same container. There were rude and said that I was hard to please. They were told not to. I was told after the third time that they did not do special orders. Pleas don’t take a chance that you will be sick too.
I ordered a salad to be prepped in the kitchen. I asked for Allergen protocol, and they gave me a separate number for my order. (My kids were ordering gluten items.) Next time I may try the salad bar. The gluten items are separated from the vegetables by a counter. It should really cut down on cross contamination issues.
Really good chef's salad, but I got sicker than a dog. I told them Celiac and gluten free, but had a terrible reaction (worst in years) anyway. And really, how do you screw up a salad? Only thing I can think of is the dressing.
Had GF on menu but salad said “request a GF dressing” which options were not listed. Called and they said they didn’t have any and ordering GF just meant a normal dressing was on the side. Salad was good, but without dressing options.
They have a tasty grainy bread they use for gluten free sandwiches, but the bread falls apart easily. If they used toasted Udi's buns, it might hold together better. Still, I'm very pleased at having the safe options and recommend them!
Jason’s Deli has recently come out with a “Gluten Sensitive” menu in which if you order online it automatically flags it as an allergy, eroding globe change etc. Decent menu with GF bread options.
I don’t eat here anymore. They get the ingredients for the gluten free food from the regular assembly line that’s been contaminated all day. My husband asked if they’d get me all fresh ingredients so there wouldn’t be cc and they said yes, but to me it’s not very celiac friendly if you have to ask for it not to be cross contaminated. Most don’t know to ask.
Second time in a row I have gotten home to find a non-gluten free bread in my order. I called to let them know someone needs to pay battery attention as I have nothing to eat for lunch now. The order take hung up on me. I loved this place but after 2 mistakes like this and zero remorse I cannot trust them.
The staff understood my needs, without an explanation. The corn beef sandwich was delicious. Stayed away from the salad bar, likelihood of cross contamination was high as I watched when small children were helping themselves. I don’t view that as a negative, because it is a salad bar.
Asked for my potato and mentioned gluten free/sensitive as suggested on the menu right above me. Manager snapped back at me on the gluten free request. Obviously had no idea what I was requesting. Ordered one of the potatoes from their online gluten sensitive menu. After that switched to just a plain potato with sour cream and butter. So the cheaper option plain Jane but still charged for the pollo Mexicano.
Never got sick here. They are very careful about cross contamination
It is a nice place with a number if build your own sandwich options but it has the feel of a fast food joint. They charge more for crappy gluten-free bread and say it is not a celiac friendly place. Free ice cream for dessert but there are cones there, with crumbs everywhere. Good for GF by choice but not for celiac.
You better watch them like a hawk. I called ahead of time to make sure they were prepared to handle gluten “allergy” (since most don’t understand celiac). They explained their procedures and it sounded good so we tried it. As I watched them make my daughter’s sandwich, they changed gloves and put fresh paper down, but then they were going to cut the sandwich with a visibly contaminated knife. I asked, “is that a clean knife?”. He lied straight to my face and said, “yes”. I said, “I can tell it is not clean, there’s food all over it, please go and get a clean knife”. He did get another knife, but I can’t believe he lied straight to my face.
None of the sandwiches are AS good on it but they do carry Udi’s gf bread. They have a gf menu and mark things clearly. Soup options, salad options and their potatoes are a great go to... I order a half cause they are huge. I even got a gf French dip. Wasn’t the same by any means but it’s the first one I have had since I went GF and i had no regrets.
Their menu slightly points out what is “gluten sensitive” but they note there could be cross contamination. I got a salad and a cup of soup that was noted as gluten free. Both tasted good to me and i didn’t have any reactions.
Order taker had to check with manager and line staff on Celiac protocol but everything was done correctly by the line staff. I love Jason’s Deli...only place I have found to get a real sandwich on GF bread. Plus the free ice cream is gluten free 😁
GF options but no consideration for cross contamination. Got sick eating here
I wasn’t going to rate, but with all the positive reviews, I felt inclined to share that I got sick- had the loaded sweet potato, all GF ingredients.
Not sure. GF bread was done. I’m not sure about cross contamination, they go out of their way to tell you that their GF menu is not for those with Celiac or allergies. I have Non Celiac GS, my daughter has Celiac, she was fine, I was not. I had a half sandwich and salad bar. She had a sandwich. That leads me to believe I was likely glutoned on the salad bar. Since it was on the GF menu, I assumed everything was gluten-free except for the obvious like croutons. But I’m horribly bloated and gassy, my guess would be that not everything on the salad bar is gluton free, and my guess is that it was the salad dressing or the bean salad.
I’ve eaten here several times and have never had problems with cross- contamination from eating their gluten- free bread on my sandwiches. They make a point to change their gloves and package my sandwich separately and not on a plate.
Jasons deli is one of our favorite gluten free options. However, as with all Jasons Delis, you need to ask for gluten free and tell them it’s for allergies. They are very accommodating, and I always ask them to make sure they are taking the peanut butter, jelly, fruit, salad stuff etc from a new container from the back and not from the open bar behind the counter. They are more than happy to do it. We have eaten at this one and had no issues, but I still explain just to make sure. We have a very sensitive celiac 12 yr old and she loves Jasons