Enjoyed a gluten free California Club sandwich on Udis bread, with chips and pickle. They did ask if gluten allergy or preference. Charged 59 cents extra for GF bread. They do not have a gluten free toaster, would have given a higher score if they did. I did not have my sandwich toasted. Self service, free vanilla and chocolate soft serve after your meal is a nice bonus. They had a disclaimer on a sticker on sandwich wrap; they do not recommend for celiacs.
I go there often.They always ask about allergys. Never gotten sick. GF stuff is packaged differently.
I'm so excited about GF chicken nuggets and snickerdoodles! Also, I was very happy to see they offered Udi's GF bread as an option for sandwiches. Well done, Jason's Deli!
Exceptional deli, well-trained staff. They usually ask if it's an allergy, if they don't then just tell them. They will change their gloves and not use the toaster etc. Good food. Get the California Club and hummus with blue chips!!! Don't forget the free ice cream, vanilla is better than chocolate here imo WARNING TO CELIACS... There is occasionally some confusion on the bacon. It is not gluten free. Bacon is gluten free naturally but the device in which they cook it is shared with bread.
Unfortunately every time I eat here I get sick! :( food is good, but not worth getting sick!
If you alert them to your sensitivities, they are very accommodating. Some staff are not as familiar with the menu, but you can always ask to have someone who is help out!
Great selection of GF items. Need more GF soups. Two GF soups from other locations not available here. They have improved cross contamination issues and I have never had a problem here. I am not Celiac or super-sensitive though. The menu disclaimer is standard legal boilerplate. They really are eager to help and I eat here often.
Contamination all over the food prep line! I watched them use the same knife they use on regular bread to put mayo on my gf bread.
Just found out about this place through the GF app. Had my first Reuben sandwich in over 4 years. Very good. Staff is understanding and helpful.
I am super sensitive & have never gotten sick at this location. It is important that that they include the allergy designation on the order. I am super disappointed that the menu now says celiacs shouldn't eat at Jason's deli though.
I have ea ten several times at Jason's Deli in Odessa Texas and they are very Celiac friendly.
Of all the locations I have visited, they all have done an excellent job. I have had no issues with cross contamination. I have not been sick, not even slightly. My little ones love going there. They have so many options, except pizza. They even have gluten free dressing for salads.
The food here is absolutely amazing. Sandwiches ordered on gluten free bread come served in a sealed take-out container to avoid contamination. They also have Udi's cookies available for dessert if you don't want the soft serve! Lots of salad and soup options as well, for those who don't want a sandwich or want something with it.
I've been a few times but decided it's not worth getting sick. The person cooking spoke little English. I watched them prepare my food and sit the food on the counter where gluten filled sandwiches were made. I asked the mgr for help but not sure they understood. I won't go again.
Daughter 10yo Celiac loves the grilled cheese they make and ice cream they have. delicious she says. never been sick. they are knowledgeable and haven't cross contaminated. celiac friendly.
Everyone is knowledgeable about celiacs! They have a separate menu, and the gf bread is great. They got me to try the veggie soup and their bean-salad and even the cookie is gf! I am very sensitive and have yet to experience a reaction to any Jason's location.
I have Celiac Disease, have eaten here before and been fine but today, even after talking with the manager who said they'd change their gloves, I got glutened. Within 10 minutes of finishing my salad I became violently ill. My day is ruined....probably my whole weekend.
They say they have gluten sensitive menu only!! There is a note on bottom of menu saying they are not for people with Celiac disease and restaurant cannot recommend persons with Celiac disease to eat their. I'm glad I saw that note I left, last thing I want too do is get sick. I have gotten really sick from cross contamination.
Very good food, many gluten free options.
While they do have gluten free bread for their sandwiches, you have to be sure that they understand cross contamination. They usually are great with allergies and celiac, however last time they contaminated my sandwich. Ended up making a new one and giving me a $10 gift card though, so they are very understanding.
I took a 10 yr old that has Celiac to the one on Hanes Mall Blvd. They have a GF menu but when I asked about the prep, the manager told me that there is no way they can say GF. It is made on the same surfaces and next to all the regular breads. If you are simply eating GF by choice then ok but for gluten allergy / stay away!
Love that when I asked for gluten free they brought out a completely different table top, changed gloves completely, got vegetables and meats from a separate container, everything was completely separate from other areas and they put it in a closed container rather than on a plate to prevent cross contamination that way. The sandwich was really good too
The food is great, and no reaction yet. I'd give it 5 stars for quality and service, yet I rushed in saw gluten-free and didn't question how my sandwich was made. I may feel fine, but I wouldn't risk it. I may not be going again :(. But they were very friendly. Maybe if you nicely asked what they could prepare the most conscientiously with extra care, like a chicken salad I could see them doing the best they can.
Definitely would recommend. They offer options galore. It was nice to have someone who was capable of catering to my specific needs. They also have a way of not cross contaminating the sandwiches in their ovens. They are huge BTW so if you have a small stomach like I do. I would recommend half or a Salad or soup. I am definitely coming back again!
The gluten free bread for my sandwich was one of the best I've had. A great choice for a GF lunch!
Good gluten free lunch option.
They have GF sandwich bread (either Udi's or Rudi's - I couldn't tell which one she said), so I ordered a GF muffaletta. When the cashier asked if I wanted it toasted, I expressed concern about it being toasted where other breads are toasted, and she assured me it was done separately and would be GF. She was very helpful and knowledgeable.
Not bad. A.few gluten free options but not many. The girl who took our order was very lazy and acted like she didnt care. i had to tell it multiple times i cant afford a mistake and when my food came it came with a gf note that noted that it was gf. I didnt get sick here
I love the gluten free sandwich bread. When I call in the staff is sure to ask if the gluten free bread is a choice or an allergy so they know how to handle it. I also love that they have gluten free cookies by the check out. Sure it's always the same snickerdoodle, but it's good and I like having that option available.
Jason's Deli is a paradox of a business. They make it seem as though they want to serve the gluten free and take care of that customer base, which they deliberately attract. However, upon actually looking into it and attempting to order they as very firm about their lack of allergy sensitive facilities and interest in making accommodations. I wouldn't go again, as I was informed that when the manager is not in the staff do not know about gluten. That being said, the salad I did eat was fine.
If you have celiacs, I do not suggest eating at this particular Jason's Deli! Some JD are really good about it, this one not so much. They are not knowledgeable about celiacs/Gluten free! They wear gloves... but they don't change their gloves! They go from making a regular sandwich to making something gluten free with the same gloves!🙄. However, in their defense they will tell you they are "gluten sensitive friendly" before you order, but only if you tell them you have celiacs. I do agree with the other review in that they do seem a bit put back if you question what they are doing while they make your food but in the end try to be accommodating.... I'm guessing only if you are nice. I had to walk them through how to make my salad 🥗 with please change your gloves, get lettuce from the back, open a new bag of chips or just give me a factory closed bag etc... etc... but in the end it was worth it to me even if they were upset because at least I didn't get sick!
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