Jersey Mike's Subs

5 ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

6216 College Drive
Suffolk, VA 23435

Most Recent Reviews


Celiac

Overall Rating

Review


Not celiac friendly. I walked in on a weekday lunch hour. Most of the rush seemed to have passed and I asked if they had time to handle a gluten allergy to which she replied, "of course". She halfway mucked up some of the crumbs and was going to begin. She tried to talk her way out of cleaning the meat slicer, using the allergy cutting board, and someone else nearly handled my bread without switching gloves. Every portion of the protocol they followed was at my direction. They didn't seem to be trained at all on cross contamination and I wished I had left vs muscling my way through inconveniencing them. :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Gluten Sensitive

Overall Rating

Updated 3 years ago read full review

Celiac

Overall Rating

Review


The staff refused to clean the grill. They scraped it but that is not enough if you have celiac disease. They refused to wipe down the grill after scraping. This could make me sick. I have eaten cold subs there before and they were good but don’t trust the hot subs if you have gluten/ celiac issues.

Celiac friendly?

No

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Deli
  • Fast Food
  • Healthy
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout
  • Vegetarian Friendly

Photos


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Tips


Celiac

Cold subs are fine once the staff cleans the area and does their prep but hot subs could contain gluten. They do not wash down the grill - just scrape it.

4 years ago

More Reviews


Overall Rating

Review


I’ve eaten here 5 times. Each time, the employees were great. They completely clean and wipe down the entire prep area. The meat slicer is washed and new paper is put down, along with the fact they use designated utensils and they change gloves. Has been a wonderful experience each time and the subs are fantastic!!!

Updated 5 years ago read full review

Gluten Sensitive

Overall Rating

Review


Wife ordered a GF sub sandwich, they wiped down the entire area, changed gloves and used designated utensils to prepare her food. I sampled hers and I thought it was better than my regular sandwich! She did not have any reaction, we will be back for sure. It’s hard to find a good GF sandwich.

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


I love this place. It's not often we can go and literally watch them make our food, and they always wipe everything down, along with using a paper underneath the sandwich so it's not made on the surface the regular bread is. It's been my go-to and I've never gotten sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


The Manager and Staff are awesome 🤩 They are so kind and clean everything when making my GF sub.

Other


Other Characteristics
  • Good for dairy-free
Gluten Intolerant

Overall Rating

Review


I bought an Italian 8 inch GF hero. The inside of the bread crumbled like dust. It was soooooo bad. I was with friends, so I ate the coldcuts and didn't say anything. I don’t know how they had the nerve to serve that to a customer. I will not go back. 😒

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


Absolutely love that they are actually gluten friendly here! I told the worker it was an allergy and she cleaned the entire area and machine before working on my sandwich and used different equipment which I appreciate. They even had Udis snickerdoodle cookies available!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


After eating at a safe Jersey Mikes I trusted another one, but this one must have not cleaned equipment despite me listing it was due to allergy because I had a flair up. I definitely no longer trust this location

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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