Udis gluten free bread. They prepare in a separate area and use different slicers and utensils. Even had separate condiments to avoid cross contamination. Advocate for yourself since so many young people work here but in theory they were all trained well. Plus they have pre wrapped udi cookies!
Yes
Celiac. And they took extreme caution to avoid CC
They change there gloves and use separate utensils. Great place for subs.
There was only one person there making sandwiches. He placed my GF bun on the counter between the gluteny subs. When I pointed out he just contaminated the sandwich he threw the bun away and got a fresh one, which he placed on a paper. He then dipped the same mayonnaise spatula that was just touching gluteny bread in the same bin of mayo with gluten crumbs in it and spread it on my gf bread. When I pointed out he just contaminated the sandwich again he admitted they had no training about how to make things gluten free :/
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent