They were very careful, changing gloves, cleaning the counters, using a different knife and new toppings. It was really nice to see them genuinely care! Plus, the sun was delicious. I didn’t toast mine, but the other gf person (non celiac) I was with did, and they cleaned the grill but I don’t trust that as much. She felt fine though!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
I'm so grateful for how carefully they treat my order. They used to clean the counters down but now they make mine on another counter, on the paper wrap. They got My toppings from new containers, and Mayo from a squirt bottle. The gluten-free sub is very big and tasty.
— Very
— Some
— Excellent
— Most/All
— Excellent
My wife and I recently visited the alpine store. The people working didn’t have a clue how to make things safe. They used the same meat slicer (which was next to the prep area and covered in bread crumbs) and used veggies from a common container which they had been sticking their hands in for the previous (normal bread) orders before ours. They did use a different container for condiments, but at that point why bother. My wife being celiac ended up giving me her sub for lunch the next day. We ended up across the street at outback where she had a safe steak dinner. We have heard great reviews about jerseys and look forward to trying a different location. Hopefully with better results.
No
Yes
They don’t offer a kid’s gluten free sandwich so I had to buy my daughter an adult sandwich. However she loved the bread. She had the tuna. The staff were knowledgeable and took proper precautions.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
This location (on University) does not follow the gluten-free protocol! I go to Jersey Mikes often as a safe option while traveling. Today, I ordered a GF sub (specifying for an allergy) and the manager instructed the employee to make it on the regular slicer so they wouldn’t have to clean the gluten free one again. I asked if he could please use the GF slicer, and he did… without changing his gloves. Then, he carried it over to the regular line and used the non-GF knife and veggies. I asked if he could please use the separate GF area that was all set up and he said “this was how they always do the GF orders.” The manager and other employees saw this and did not say anything. I did not eat my sub.
— Not at all
Called ahead to verify that they have gluten free bread, which they do. Awesome! When I got there the place was super busy, and I almost left out of fear that I would slow the process down even more. Decided to stay and give it a chance. The person at the meat slicer wiped down the area and slicer when I told him I needed everything gluten free. He was amazing about it. I had to ask them to grab fresh ingredients from the back though, because the person adding the toppings just wanted to use what was up front. They weren’t thrilled with getting stuff from the back, but they did do it. Overall it was a decent experience.
— Somewhat
— Some
— Good
Great celiac-safe protocols. When I mentioned “gluten free” the staff immediately changed their gloves, used a separate knife, and put paper down to avoid contact with the cutting board. They also have Udi’s snickerdoodle cookies!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They have GF sub sandwich rolls! Possible cross contamination but they were careful in preparation. My sandwich was the best Ive had in such a long time! It’s so nice to be able to have a ’normal’ meal along with the rest of my family! They also have an option to make your sandwich a meal with a drink and chips or even an individually packaged GF udis cookie!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent